I just spent 4 nights here and overall it was a pleasant stay. Staff was friendly, breakfast buffet was good and the location of the hotel is very convenient. It's located one block away from the Divisoria, a park which turns into a late night shopping/entertainment festival every Friday and Saturday night. It was also only a twenty minute walk to the Ayala Centrio Mall or 60 pesos by taxi. The lobby and dining room were clean and well furnished in a vaguely Chinese style. I get the impression that it's considered one of the better hotels in CDO. The 6th and 7th floors are used for functions, and a high school prom took place while I was there.
HOWEVER, there are three types of rooms in this hotel - standard, deluxe and suite. I booked a deluxe room and when I saw the room I was, to put it mildly, extremely disappointed. The deluxe room hadn't been renovated in at least fifteen years and was musty smelling with paint peeling and cracked fixtures in the bathroom. It was an unacceptable place to stay in. I went down to the lobby and spoke to the management. I found out that the Standard and Suite room had been recently renovated while the Deluxe hadn't, and they had no plans to do so in the near future. Why then call it a deluxe room?
I took a look at the standard and suite rooms and they had indeed be recently renovated. The standard rooms do not have windows and I need some natural sunlight once in a while so I upgraded to a suite. It cost me an extra 1000 pesos a night. I wasn't happy about the extra cost, but my stay in the room was pleasant enough. I was on the fifth floor looking out over the city with the mountains in the distance. I was on the side street and it was relatively quiet. There is a nightclub in the front of the hotel and I noticed that it got loud on Friday and Saturday nights
Please note that my ratings and reviews reflect the fact that this is a Filipino hotel. If this had happened to me in Europe or the USA I would have raised a huge stink and would be writing a scathingly negative review, but in the Philippines you have to roll with punches.
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