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“Keep on searching! Don't even consider this place!” 2 of 5 stars
Review of De Luxe Hotel

De Luxe Hotel
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De Luxe Hotel
Cagayan de Oro, Mindanao, Philippines   |  
Hotel amenities
Ranked #17 of 28 Hotels in Cagayan de Oro
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
“Keep on searching! Don't even consider this place!”
2 of 5 stars Reviewed August 8, 2012 via mobile

I just checked in a few minutes ago and I already want to leave! If our rooms hadn't been paid for in advance I would.

This place has received a lot of great reviews on this site and all I can think of as I sit here (while the technician replaces the TV which wasn't working) is that those people who gave those über positive feedback were either paid by this hotel to do so or have had very VERY little experience staying in hotels.

The receptionist. Did not say anything to the effect of welcoming us. She just asked for our names while managing NOT to smile the entire time.

The room. OLD. O-L-D meaning Overused, Lacking in so many ways, Dilapidated!! The pillows are tiny and you're only given 1 per bed. Ask for extras and they charge you P30 per pillow!!! There is only 2 electrical outlets. One behind the TV and the other one in the bathroom. If you use the One behind the tv you have to sacrifice the TV. Ask for an extension panel and they charge you P200!! The sliding doors of the closet do not slide. They're stuck so you have to twist yourself in and around the doors...or in this case, walls.

The bathroom. Decent but I honestly would not trust its cleanliness. No baths in the tub for me on this trip!

The bed. The kind of mattress you sink into and it stays that way. Just a top sheet, no duvet. They have bed skirts that look like tiny curtains that also look like it hasn't seen a washing machine in more than a year now.

Air-conditioner. Old, noisy, not cold at all.

The sad thing is we're stuck here for the next 5 nights.

  • Stayed August 2012
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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18 reviews from our community

Traveler rating
    3
    6
    3
    4
    2
See reviews for
1
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5
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Colchester, Vermont
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 28, 2012

Staff and service were great and the food was so delicious . I wish they have swimming pool, then it's perfect.

  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cebu Island, Philippines
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 26, 2011

Holding of functions at De luxe Hotel is very affordable with new-tiled floor, new airconditioning units, additional safe parking area and friendly and cooperative staff.

Room Tip: Corner suites are large and sunny
See more room tips
  • Stayed November 2011, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tokyo, Japan
Top Contributor
187 reviews 187 reviews
35 hotel reviews
Reviews in 46 cities Reviews in 46 cities
288 helpful votes 288 helpful votes
2 of 5 stars Reviewed October 13, 2011

My friend found De Luxe Hotel online and booked us there for an overnight stay en route to Camiguin. If price is your only consideration, accommodations are pretty cheap here. However, it looks worse in person than the pictures -- its an old hotel in (what I assumed was) an old part of town; not well it; tacky decor; sad lobby restaurant. The beds were tough; the towels were rough and the TV reception was not great. I told myself never to come back to CDO after staying here but my mother tells me there are better, good value hotels in the city. Will just not come back to this one. The area around the hotel is dirty and slightly scary -- lots of vehicles whizzing by; wet market; dry market. Not scenic at all.

Pluses are it's near Limketkai Mall and Agora Bus Station.

They charged us for airport pick-up. The breakfast is comparable to roadside restaurant fare in the seedier areas of Metro Manila. Not bad tasting, though. Just... rough.

Room Tip: I don't know if there are good rooms here -- we did stay at a regular room. Given the look of th...
See more room tips
  • Stayed November 2010, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Cagayan de Oro hotels

Manila, Philippines
Senior Contributor
42 reviews 42 reviews
20 hotel reviews
Reviews in 26 cities Reviews in 26 cities
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed August 18, 2011

When you are looking for a comfortable, efficient and affordable hotel in Cagayan de Oro, De Luxe Hotel is a winning choice.
> Very accommodating staff
>Newly renovated rooms
>Located at the center of the city
>Tour packages for ziplining, water rafting, or local tour are available on the lobby upon request
>Safe, 24/7 CCTV cameras and security guard
>New elevator
>Free wi-fi on the hotel lobby and cafe
>Has rooms suitable for groups
>Free safe parking
>Airport transportation available


TIP: Try the new SUITE ROOM. WORTH THE PRICE!
WEBSITE: http://www.deluxehotelcdo.com/index.html

  • Stayed August 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about De Luxe Hotel

Address: Cagayan de Oro, Mindanao, Philippines
Location: Philippines > Mindanao > Misamis Oriental Province > Cagayan de Oro
Hotel Style:
Ranked #17 of 28 Hotels in Cagayan de Oro
Price Range (Based on Average Rates): $
Number of rooms: 176
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