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“It was ok” 3 of 5 stars
Review of Alicia Hotel

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Alicia Hotel
Capt. F. Aquende Dr, Albay, Legaspi, Luzon 4500, Philippines   |  
Hotel amenities
Ranked #9 of 11 hotels in Legaspi
1 review
“It was ok”
3 of 5 stars Reviewed June 17, 2013

I stayed last march . Is not good shower is cold no hot shower. I don't know when l ask hot shower the staff told me wait 15 min. Oh gosh ..! Well nice to stay near in airport and free van service only 5 minutes ..! I don't like the air conditioned very noisy..! I hope is better if I'm back ..

  • Stayed March 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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20 people have reviewed this hotel

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
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English first
Makati
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed June 17, 2013

I just enjoyed the pool near my room when I went to Legazpi last year, swimming pool then hotel room after :D . The staff is not that accommodating, you have to follow up if you need anything, unlike other hotel which service and response to client's request is automatic. Very poor wifi signal when you are inside the room. But the price is fair enough and the place is comfortable if you are just looking for place to stay.

Room Tip: Choose the room near at the pool for an easy access to the resto and lobby :)
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  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zamboanga City, Philippines
Top Contributor
58 reviews 58 reviews
17 hotel reviews
Reviews in 12 cities Reviews in 12 cities
61 helpful votes 61 helpful votes
2 of 5 stars Reviewed April 30, 2013

Took a connecting flight to Legazpi. Stayed for 3 nights with hubby. We checked in after lunch and was taken to our room. Apparently, they let us in but preparations were not done. Had to call housekeeping twice and they called back the third time to ask if I needed towels?!?!?

Called room service for coffee. Fell asleep and woke up with still no coffee...they got the room number wrong and had to wait for me to call again. By this time, they were out of brewed coffee. Breakfast is a choice of american, continental, and filipino. They are out of some of the breakfast choices and you would have to settle for what is available. Only 32 rooms with the 12 across the street. With a small pool with slightly dirty, oily water.

Be careful while taking a shower because the hot water doesn't work well. You have episodes of scorching water. Hahaha. If not for the staff who tries to be accomodating and friendly, I would give this one star. Room is okay. Provides basic toiletries.

  • Stayed April 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quezon City, Philippines
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed December 17, 2011

Most review here are negative. It baffles me since when I and my friends stayed there, we enjoyed our stayed. Everyday we need to go to La Piazza and on our free time, we get to visit tourist sites like the Lingnon Hill and Cagsawa Ruins. The place is near a road so tricycles and jeepneys pass by. The location of the hotel is near to the airport and free shuttle is available.

Our slept well during our stay. Maybe because we're a group of friends that why things that bothered other couples pass through our senses. We got a room with 2 single bed and 1 matriarch bed. Beddings are clean and so is the room. There's a TV and a small fridge. Hair dryer is also available through request. The CR is clean enough. Hot and cold water is available.

The food is okay.There's an option between hot chocolate and coffee. Both continental and Filipino breakfast is available. However, service is quite slow especially in providing the drinks given that the drinks are not brewed.

An outside pool is available for guests to use. However, it was rainy on our stay there and we didn't get to enjoy the pool much.

My friends previously stayed at Sampaguita Inn and Alicia is several notch better.

  • Stayed February 2011, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed November 25, 2011

Alicia is an OK hotel, but basic accomodation. I stayed in an executive suite. By comparison to other rooms at the hotel, it is better (larger flat screen TV), but, by comparison to other hotels, its not even close. It's just larger. Hotel needs a financial investment. Bathrooms are old and need updating. Water in the shower was a trickle... Even so water is all over the floor as the curtains don't restrain the water. AC was great in my room, but I know others were weak on cooling. Overall the hotel was clean. The breakfasts are but buffet, but, very good PI breakfasts, Americano not so.... The hotel is very close to the airport, and shuttle is free and on time. The staff were excellent in every way. I was part a celebration at the conference center-across the street, It was perfect and the food excellent. Expect a short trike ride or Jeepnee if you want to go downtown. Mayon is spectacular. I had a barking dog living right outside my window... it woke me up in the morning, 5:00 am, and often barked at night as well. Patience! Many family members visited without any issues. All in all I would return, in part because I am familiar with the surroundings there and I like the staff.

Room Tip: #5 had the barking dog. the room next door appears to have a direct view of Mayon.
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  • Stayed October 2011, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed August 29, 2011

Stay here in August 27-28 2011. I booked the hotel accommodation online August 5 but after careful reading and browsing in the internet I found out that the reviews are negative hence when i would like to cancel my reservation, I was advised to try and cancel my reservation online, but I will be charged 100% of the total reservation if I opt to cancel.

Pros:
1. Near the airport
2. WIFI connection
3. Airport pick up vehicle was sooo good

Cons
1. Old Room
2. Expensive Food
3. No water heater
4. Requested for Tour package where I expect all travel costs will be included, but what they gave me is rental of their van for 4,500 8 hours Albay tour excluding entrance, lunch, food etc..

If you are travelling to Legaspi City, canvass first and be careful in case you will book your accommodation in this hotel. If they will trim down their prices then probably it will be okay for the value of our money.. but with their current amenities, this is really not work of our budget..

  • Stayed August 2011, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antipolo City, Philippines
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 8 cities Reviews in 8 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed June 30, 2011

I stayed here for business and stayed in the jacuzzi room. The room is fancy with the bed located in a platform and the jacuzzi at the side with glass wall.

I tried to use the jacuzzi but it seems not well maintained ans cleaned because the water smelled foul and I just went on using the shower.

  • Stayed September 2010
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Alicia Hotel

Address: Capt. F. Aquende Dr, Albay, Legaspi, Luzon 4500, Philippines
Location: Philippines > Luzon > Bicol Region > Albay Province > Legaspi
Hotel Style:
Ranked #9 of 11 hotels in Legaspi
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Alicia Hotel in Bicol Region's Legazpi City, in the Philippines. ... more   less 
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