I booked in this hote last January 5, 2010, for an overnyt stay with my family because Hubby's arriving on that date. But unfortunately my hubby's flight was re-scheduled, he arrived January 8.....so I informed them that I have to move the date of my booking but they didn't charge me for that. I really appreciate it because if this happen to other hotel, I will be charge per day even we came or not.
Usually, check-in time is 2 pm but we arrived earlier, around 9 am because my hubby arrived in Manila at 5 am so from the airport we went straight here, and upon our arrival, the staff was not hesistant to bring us to our reserved room, they immediately directed us to our room, again....they did not gave us extra charge to that.
The only thing that they do not have was the breakfast, which is usually included in the room reservation package, but they told us that if we want to order food, we can ask them to buy food for us because the hotel is just at the back of Jollibee, so we don't need to go out early in the morning.
The next day we just called up at the reception area, we gave our orders and they delivered it in our room.
We really enjoyed our stay in this hotel because my 1 year old (then) baby loves seeing Jollibee at the window while lying in bed. And its very easy to ask for assistant.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.