Great facilities and good food concessionaire (C2), room is nice and spacious, clean and well maintained. However, during peak season, it seems that the Hotel is understaff. We arrived there at 2pm but was told by the receptionist to stay for a couple of minutes since our room is not yet ready. To think that we've booked in advance. Another client ahead of us walk ed-in with her family, paid the accomodation and was told to come back at 2pm. She was already charged and when they came back, they were told that their room was not yet ready. The reason? Because they are walk-in clients and they've not booked in advance. But what about me? I was booked in advance and still my room was not yet prepared by 2pm.
Aside from this drawback, we still had a nice time. Thanks to the great weather in Tagaytay.
- Official Description (provided by the hotel):
- Summit Ridge Hotel gives you the best view of Taal Volcano and lets you experience the coldest spot in Tagaytay City. Comfort, luxury, and convenience are with its several shopping, dining, and recreational facilities. ... more less
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