This hotel offered me a double room for the price of a (cheap) single room, so that was already a plus. The room was near the reception, so I could use the WIFI in my room.
As I know some other rooms needed renovations, the room I got didnt need renovations, was basic and clean. The bathroom was clean and had hot water, towels and soap.
The staff (which are the owner and his family) are superfriendly and very helpful, but their level of English varies. For questions about activities, the owner is the one who can tell you more. The hotel is not in the city centre, but about a 10-15minute walk from the center. When you come from Makassar the bus passes the hotel on the way to Rantepao, so you can easily ask the busdriver to drop you off at the hotel (1 min. walking distance from the mainstreet). Same when you leave the hotel to continue travelling: if you bought your ticket in advance, the bus will pick you up at the corner of the street of the hotel.
There is also a restaurant at the hotel with quite a variety of choices for breakfast, lunch and dinner and from what I had (nasi, gado gado, fish) I can say the food is very tasty, freshly prepared and you get good proportions.
A good guide I can recommend is Yohanis, he can be found almost every day at Hotel Pison.
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