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“European Interiors...Helpful Staff” 4 of 5 stars
Review of Hotel Pine Spring

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Hotel Pine Spring
3.0 of 5 Hotel   |   Next to Gondola | Near Pine Palace, Gulmarg 193411, India   |  
Hotel amenities
Ranked #7 of 12 Hotels in Gulmarg
Certificate of Excellence 2014
Ahmedabad
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
“European Interiors...Helpful Staff”
4 of 5 stars Reviewed July 27, 2012

Quite a new Hotel... Good Interiors... Liked its balcony....
Hotel has central heating system which is good.... but they switch it on only from night 10 till 3 in morning... If you feel colder before or after...??????
Hotel has some gym and indoor sport facilities as well but the charges seemed too very high...

It is quite near to Gondola... but bit far away from the market area....
Since it can rain anytime in Gulmarg... It would be nice if Hotels can provide Umbrellas as well (it might be an added marketing for them as well)...

Room Tip: Try to take a second floor room...since you might not be interested in taking a room with good view...
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  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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145 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • English first
  • Russian first
  • Any
English first
Howrah, India
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 27, 2012

Good Hotel...on our way back from Amarnathji Darshan , we 13 tired folk checked in on 14th.July 2012,at this hotel, post Gondola Ride. We had booking for 6 rooms...gave us 2 rooms on 3rd. floor and 4 at 2nd...3rd floor one are big big rooms...only you need to climb...senior should not go for that...amenities like room heaters(even at the wash-room)/bed etc. are excellent....rooms service is excellent...the attendants are very friendly....response time to any request is fast and exceed expectation. Restaurant is on the basement....nice people down there...serve with smile...good food....clean atmosphere...hygienic washroom ...sport center us coming-up.....wow !!!

ps: They switch off the room heaters(steam one) at night....but blankets does protect...

Room Tip: Younger one should take 3rd. flood...other floors are also good and clean...left side room faces mou...
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  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
Reviews in 18 cities Reviews in 18 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed July 9, 2012 via mobile

We stayed for one night in Gulmarg in this Hotel and had a pleasant experience. Food was great. I forgot chef name but kudos to him and his team.

Hotel apart from rooms had few cottages within a minute distance from hotel and were great. We were two couple and we shared a cottage. But please check the rooms lock before since many rooms locks were not working.

One more positive point about hotel is that it is within the walkable distance to gondola.

  • Stayed July 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bangalore
Senior Contributor
38 reviews 38 reviews
26 hotel reviews
Reviews in 25 cities Reviews in 25 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed July 3, 2012

As one is not spoilt for choice in Gulmarg, 'The Pine Spring' was
a good selection. The main advantage being that it is located
very close to the Gondola ride center. The heating is good with
electric blanket. The staff are from the local towns so not too much
of training on hospitality, however, quite friendly and ready to be
of service and quite open to recieving tips for every errand.

Room Tip: Ensure you get a room on a higher floor and the electric blanket works.
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  • Stayed April 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gurgaon
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 28, 2012

This is the most useless hotel in the world. They dont know how to talk to guests, food quality is pathetic, dont know how to serve food. Make My Trip befooled us by taking us thru this hotel. they damaged our luggage and did not have the courtesy to say a simple sorry. MMT is anyway useless with no control on the hotels. overall a pathetic hotel. though its new and looks good but your worst experience starts only when you checkin..

  • Stayed June 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delhi, Delhi, India
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 24, 2012

Hotel Pine Spring is by far the best hotel in Gulmarg, with good rooms and great food. The USP of the Hotel is its walkable distance from the Gondola ride, which is the main attraction in Gulmarg.

We were a group of 12 that used the resort for a night and found the staff very helpful and friendly. The food was excellent and all our service needs were well catered to!

Room Tip: request for the corner rooms since they have balconies
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  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kolkata (Calcutta), India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed June 1, 2012

We were a group of friends (Married Couples) and checked in the Hotel on 18th April 2012. Supposedly this is the only good enough Hotel in Gulmarg. They have branches in all 3 major places in Kashmir which includes Pahalgam and Srinagar. Everything else was nice besides some basic business ethics. We booked 3 Presidential suites for our stay. Unfortunately, the Hotel just has 1 which is surprising enough as to how they gave away booking for 3. They also have 1 Family Suite but you cant expect couples to share a room :p. Without stating this fact, we were shoved into Deluxe rooms claiming that those are their presidential suites. Although we didnt mind the room but we came to know later during our stay about this fact and we tried to settle in a very gentle way with their managers and other reception staff but to no avail as you cant expect anyone to settle for less than what they have actually paid for. Eventually weeks later, after many phone calls and discussions, the matter was resolved by their Senior sitting in Srinagar (Mr. Amir, if I remember correctly). So just be careful while booking this hotel. Also, dont order anything in room. They funnily charge extra for room service. So just order in the lobby and take the food to your room :D :p was the most funny part really. Other than these 2 things, else was nice. The hotel is new and well maintained as of now. Also, the location is not bad. Have a wonderful stay in Kashmir, enjoy your holidays.

Room Tip: Just go for Deluxe rooms with Balcony
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  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Pine Spring

Address: Next to Gondola | Near Pine Palace, Gulmarg 193411, India
Location: India > Jammu and Kashmir > Kashmir > Gulmarg
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Airport Transportation
Hotel Style:
Ranked #7 of 12 Hotels in Gulmarg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Pine Spring 3*
Number of rooms: 26
Official Description (provided by the hotel):
Our hotel is next to gondola about five minutes distance. We have 26 double deluxe rooms with central heating and 24 hour running hot water. All rooms are well decorated. ... more   less 
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Also Known As:
Hotel Pine Spring Gulmarg, Kashmir

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