This is a cultural experience hotel. At first I saw it as shabby and a bit dirty. However, after visiting the "better" hotels while on safari, I couldn't wait to get back to Springlands. Although in need of updating and refurbishing, the staff and clientele were friendly and as excited about people visiting Africa as the people themselves. The staff go out of their way to be helpful and provide you with a pleasant experience. Attempting to speak Swahili is seen as an enjoyable exchange between locals and visitors.
Since the hotel caters to those going on safari and climbing Mt. Kilimanjaro, there is constant motion and excitement. The pool facilities are quite comfortable but with limited hours. There is a gift and sundries shop. Tours and activities can be arranged from the hotel lobby. Multiple outdoor sitting areas and a bar are on the hotel grounds.
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