We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Bad service, worse food” 2 of 5 stars
Review of Kasbah Tizimi

Save Saved
You added Kasbah Tizimi to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Kasbah Tizimi
BP 94 Route De Jorf, Erfoud 52200, Morocco   |  
Hotel amenities
Ranked #8 of 14 hotels in Erfoud
Amsterdam, The Netherlands
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Bad service, worse food”
2 of 5 stars Reviewed February 27, 2013

I stayed at this hotel for one night, the place looks gorgeous but service and food is terrible. The choice for food was either a buffet or pizza. I did not care for the buffet (mostly cold food), so I chose the pizza. It was the worst pizza I ever ate in my life, and perhaps even the worst food. On top of that the head waiter was an extremely grumpy man, who was apparently not interested in serving a single traveller (all other guests were in big groups).

The bed was rather hard and pre-formed, but luckily with more or less my body shape. If it wasn't for the continuous low drone of a generator or A/C unit and the water leaking sounds (a leaking toilet in the next room?) I would have had a good night sleep. The next morning I could not take a decent a shower because the water varied between lukewarm and scalding hot.

During checkout the receptionist tried to shortchange me (or perhaps he was just exceptionally bad add math with double digit numbers). When I pointed this out he reluctantly give me one of the filthiest bills I have seen on my one month trip.

Needless to say, I was relieved I only had to stay here one night.

Room Tip: Book at another hotel.
See more room tips
  • Stayed February 2013, traveled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

85 people have reviewed this hotel

Traveler rating
    12
    43
    18
    7
    5
See reviews for
10
31
6
3
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Herent, Belgium
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 24, 2012

Beautiful, big kasbah (hotel) in the middle of nowhere. Erfoud is known for its fossiles

The hotel has a nice courtyard with a fountain, beautiful flowers and plants all over the place, nice colours, berber carpets, a swimming pool (very nice when the sun goes down) and a restaurant.
Room size and bed were OK. Bathroom was certainly not very clean.
Around the swimming pool are some tables and chairs and a small bar.
During our stay, most guests were part of big groups. Restaurant is organized for groups (buffet) Service and quality is avarage

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kettering, United Kingdom
Top Contributor
108 reviews 108 reviews
12 hotel reviews
Reviews in 57 cities Reviews in 57 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed November 12, 2012

we were on the Archers tour of Morocco and this was the two day stay we'd looked forward to most. Erfoud lies close to the outlier of the sahara called the erg of Chebbi reached by an exhilerating 4x4 ride over soft sand or bumpy loose stones laid bare by winds. First though, we had to settle in at the hotel... Our room was the showpiece. It was the one Kate Winslet slept in while making one of her movies. Bathroom was carved out of slabs of marble studded with the amonite and other fossils that the town of Erfoud is famed for (David Attenborough featured the fossils in his last but one series) HE didn't sleep in our room as far as we know. The sitting room was cushioned divans behind pale blue drapes. The bed was enormous and again the muslin drapes could be drawn if you wanted privacy (there was a small terrace outside, with the pool less than six feet from the window ... so I guess Kate Winslet used to draw the drapes... Unfortunately the wind kept blowing sand into the pool during our stay, but that meant no one passed our window. The rest of the hotel was a visual experience as well; and the bar (a first for this holiday, as mostly the strongest drink we had been able to buy was fresh crushed oranges ) was what Rik's bar must have looked like if we had bothered to visit it in Rabat the week before. So many of the other members of the tour came to look enviously round our suite we could have covered our last days' expenses if we'd charged so I guess ours was the best suite of rooms but I will not round down my score of five stars to cover the rest.

Food was loads of meat and veg dishes so most of the other guests enjoyed the food

Room Tip: Ring ahead and ask for the Kate Winslet room then any other near the pool :00212535576179
See more room tips
  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Banbury
Top Contributor
115 reviews 115 reviews
55 hotel reviews
Reviews in 68 cities Reviews in 68 cities
61 helpful votes 61 helpful votes
2 of 5 stars Reviewed November 8, 2012

I LOVE traditional Moroccan style hotels, but this one is quite tatty.
The rooms (even, like ours, overlooking the car-park) are dark with dim electric lighting & uneven (dangerous?) floor tiles. The furnishing is basic (no drawers,no chairs, just a small stool). In the bathroom there's no plug in the crudely repaired copper washbasin. The plug outlet was so uneven that our rubber "Universal Plug" could not form a seal. There was nowhere to hang our towels to dry apart from over the shower curtain-rail (& you have to be a giant to reach that!) When we arrived there was a smell of joss sticks - presumably to hide the smell of drains that was evident by the time we left!
The public rooms & (freezing cold) swimming pool are better furnished, the staff are very friendly & helpful, & the set meal (soup, chicken kebabs, rice & garnishes, followed by crème caramelle) was better than the rather bland buffet dinner the next night & the breakfasts.
Their shop had the poorest selection (& at 5Drh the most expensive!) of postcards we saw anywhere in Morocco!

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Midlands
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed October 15, 2012

What can I say, spent 2 nights at this hotel during a Moroccan tour and loved it. The decor was traditional and amazing - copper sink, giant double bed, tiles on the floor a little uneven but only added to the charm. The pool area was lovely a little oasis on the edge of the Sahara. The only down side was the flies around the buffet breakfast, which the staff could do nothing about. The evening buffet was the best we had during our tour and the chicken kebabs on the first night quite tasty.
Would have loved to have stayed for another day or so to explore and take advantage of the lovely room. Leaves had been placed on the bed for the first night - unsure if there was a reason for this but it did look pretty.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Top Contributor
107 reviews 107 reviews
69 hotel reviews
Reviews in 75 cities Reviews in 75 cities
197 helpful votes 197 helpful votes
5 of 5 stars Reviewed October 8, 2012

This family-owned kasbah (fortress) hotel makes you feel right at home on the edge of the Saharan desert. Blue and white tile floors are covered with handwoven Berber rugs. Stenciled geometric Moroccan lamps light up painted ceilings.

Rooms are basic. Beds are decent. The bathroom has a high step up into the bathtub/ shower which means you should be spry. The handheld shower nozzle also makes it tricky to wash your hair. Furnishings in the room have lovely local touches, like marble with embedded crustacean fossils. Air conditioning units have a mind of their own and are apt to turn on/ off randomly.

Public areas have free wifi. The pool area is beautiful. Food is delicious. Overall, it's an enchanting place that makes you feel like you're in ancient Morocco. It's more of a charming, homey hotel rather than a fancy, upscale one. I would stay here again for the ambience.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed October 5, 2012

This is our third time at this hotel and each time it was painful. This time it was the fleas that bit many welts in my wife. The hotel cleanliness standards are very poor. The shower is terrible, not safe to use water to brush your teeth, hot water takes 5 minutes and this is no exaggeration. On the plus side the rooms are big and it does have a TV with one english movie channel but not CNN. The food has improved quite a bit and was most enjoyable especially dinner, breakfast is so-so. The bed is a little less firm than most in Morocco.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Kasbah Tizimi? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Kasbah Tizimi

Address: BP 94 Route De Jorf, Erfoud 52200, Morocco
Location: Morocco > Meknes-Tafilalet Region > Erfoud
Amenities:
Bar / Lounge Beach Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #8 of 14 hotels in Erfoud
Price Range (Based on Average Rates): $
Reservation Options:
TripAdvisor is proud to partner with Booking.com, HostelBookers, Priceline, HotelsClick, Prestigia, Otel, Despegar.com and BookingOdigeoWL so you can book your Kasbah Tizimi reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Kasbah Tizimi Erfoud
Kasbah Tizimi Hotel Erfoud

Owners: What's your side of the story?

If you own or manage Kasbah Tizimi, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.