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“Good hotel BUT!!” 4 of 5 stars
Review of Amani Tiwi Beach Resort

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Amani Tiwi Beach Resort
4.0 of 5 Resort   |   PO Box 1877, Ukunda 80400, Kenya (Formerly Tiwi Beach Resort)   |  
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Hotel amenities
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PAY 3 NIGHTS STAY 4NIGHTS
Ranked #18 of 35 Hotels in Ukunda
Bristol
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
“Good hotel BUT!!”
4 of 5 stars Reviewed June 16, 2014

We stayed here in October last year and we have refrained from putting a review on Trip Advisor due to an on going complaint with First Choice/Thomsons about my husband contracting salmonella on the last day of our stay and spending 4 days in hospital on his return.

We found the hotel to be lovely, the Kenyan people are extremely friendly and helpful and the rooms are of a good standard although maybe the bathrooms could be slightly updated.

We realise that salmonella can, although be serious, was probably (and hopefully) an isolated case, we believe this was due to a piece of under cooked steak eaten on our last lunchtime there.

Thomson are at present investigating this (9 months later might I add) and we are very disappointed with this travel company and the length of time it is taking to investigate.

Although we felt we should obviously put this review on I would not like that to detract from the fact that we did enjoy the holiday although for obvious reasons would not be returning.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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381 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
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Toronto, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 14, 2014

Friendly staff, clean atmosphere, great food, good value for your money. The staff greeted us with utmost respect the moment we arrived. We got clean rooms. Pool needed to be a little more clean, but on the whole, Loved the place and wish we could have spent more time.

  • Stayed June 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tangier, Morocco
Senior Contributor
32 reviews 32 reviews
21 hotel reviews
Reviews in 23 cities Reviews in 23 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 29, 2014

One of my best resort ! Staffes are very friendly, meals are perfectly nice presentation and so many kinds. I forgot in here KENYA ?
Also, Please allow about the location because there is the Kenya. Therefore sometimes stop the electricity, low speed internet, no hot water in the shower. ( Just you must be knows and not surprise )
Finally I recommend you to bring in this area for Mosquito spray.

Room Tip: There are best in Beach side.
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  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi, Kenya
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 21, 2014

Well done to the Chef at Amani Tiwi, especially for vegetarians, it is a treat, just like home made food. The rooms are well done and comfortable, the pools are good and the hammocks are the best to relax with. The beach is super clean and wonderful view and brilliant views from everywhere.
Great holiday for the family, but more couples were there, so perhaps honeymoon wise its great too.

Room Tip: All rooms are good and spacious.
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  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 18, 2014

Located on the south coast of Mombasa beautiful and quiet..food was excellent and especially if you love you indian food they got it covered. Staff very friendly and overall was a lovely time we had in Mombasa. I would recommend anyone this resort who want to go for peace and quiet...

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lincoln, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 18, 2014

Recently stayed only one night in this hotel due to early repatriation back to the UK as Thomson decided to remove all British tourists from Kenya in accordance with Foreign Office Advice.

Hotel was clean and tidy but very outdated and tired. The rooms were clean but the bathrooms were very poor. Our first 2 rooms were the standard rooms, the bathrooms in both were horrendous. Black grouting to the tiles, corroded taps and shower heads and cracks to the ceramic in the sink. Mosquito nets were full of holes and did not fit around the beds fully, leaving a huge gap at the end of the bed rendering it useless! We were eventually upgraded to a deluxe room which was much better, but still in my opinion not 4* standard. Worst of all neither of the 3 rooms we tried had a fire alarm fitted. We know that some did as we were woken up at 00:30am by an adjacent unoccupied room's fire alarm going off which took 10 minutes to silence.

There were 6-8 feral cats roaming freely around the hotel, they were in the restaurant jumping up onto the tables begging for scraps of food. The staff did noting to shoo them away and my wife was surrounded by all the cats who were jumping up at her. She was terrified, I eventually had to resort to man handling them away quite forcibly.

Pool was nice, it's about 160m in length but in places it's cracked with sharp tile edges exposed to small fingers. Beware family's with children!

The beach is ok but you can only get in the water at high tide due to the rocks and coral being exposed at low tide making it impossible to walk to the waters edge. Quite why you would go to the beach is beyond me as the beach boys are incessant. They simply do not leave you alone. They are not allowed on hotel property but they will stop at nothing in trying to attract your attention. We had a meal at the beach side restaurant and we both felt very uncomfortable, constantly being watched by the beach boys while eating and they were constantly waving and shouting to attract our attention.

The food was ok but nothing special, the main restaurant was a little dated, the table cloths were a little threadbare and food stained in places.

All in all we were glad that Thomson took the decision to move everyone to the Baobab for security reasons and repatriate us all back to the UK .

Room Tip: Always choose deluxe as a minimum.
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  • Stayed March 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derby, United Kingdom
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 2, 2014

Wasn't sure what to expect after reading some of the reviews ,but was pleasantly surprised ,all the staff were very pleasant and helpful,and with a variety of restaurants to choose from you will not go hungary. The beach was much better than we were led to believe,as the soft white sand extended for a good 50 metres before you got to the coral bit which was well covered at high tide.
both the indian ocean and the pool were unbelievably warm ,which is more than i can say about the shower,but a luke warm shower is fine after a long hot day , so didnt have a problem with that.
Overall we had a fantastic week and wouldnt hesitate to book the same place again.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Amani Tiwi Beach Resort

Address: PO Box 1877, Ukunda 80400, Kenya (Formerly Tiwi Beach Resort)
Phone Number:
Location: Kenya > Coast Province > Ukunda
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotel in Ukunda
#6 Top resorts Hotel in Ukunda
#13 Romantic Hotel in Ukunda
#13 Luxury Hotel in Ukunda
#17 On the Beach Hotel in Ukunda
Price Range (Based on Average Rates): $
Hotel Class:4 star — Amani Tiwi Beach Resort 4*
Number of rooms: 209
Official Description (provided by the hotel):
Recently up graded with an addition of another specialty restaurant-Sultan Dhow & Aqua wine bar overlooking the Indian Ocean with a wide choice of wine served by glass. Refurbished Floodlit Tennis Court. A dedicated 3D 84 inch screen facility, Ultra modern conferences in a separate hotel wing.New hotel boutiques, air conditioned rooms, Hi- speed WIFI Internet & 32'' LCD TV with Satellite feed in the rooms, Complimentary mini fridges, electronic safes, Tea & Coffee making facility, Hair dryers, Mosquito nets and superior guest toiletries Dedicated 24 hours in room dining menu. Upmarket Hair Salon Beauty & Wellness Center.Superior guest amenities. Weekly Complimentary traditional renewal of Wedding vows.3 Specialty restaurants and 4 bars including swim-up sunken bar in the a 167 Meter length free form swimming pool... ... more   less 
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Also Known As:
Amani Tiwi Beach Hotel Ukunda
Tiwi Beach Hotel
Amani Tiwi Beach Resort Kenya/Ukunda

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