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“By far not the best place in Ukunda (Diani Beach)” 3 of 5 stars
Review of Kaskazi Beach Hotel

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Kaskazi Beach Hotel
4.0 of 5 Hotel   |   Diani Beach South Rd, Ukunda 80400, Kenya   |  
Hotel amenities
Ranked #30 of 38 Hotels in Ukunda
Nairobi, Kenya
Top Contributor
66 reviews 66 reviews
37 hotel reviews
Reviews in 27 cities Reviews in 27 cities
45 helpful votes 45 helpful votes
“By far not the best place in Ukunda (Diani Beach)”
3 of 5 stars Reviewed February 8, 2014

The lobby looks impressive and promising, but once you reach your room one cannnot avoid this feeling of frustration. The hotel should have been renovated long time ago. Our room was on the ground floor with a "view" to the bushes and the restaurant. Has a small balkony, though, which is a plus. Breakfast is monotonous and dull and we went to the adjasent hotel (which btw is much better) for lunch. At low tide the sea becomes unaccessible because of sharp corals swarming with seaurchins. It would be unfair not to mention the hospitality and professionalism of ALL the staff including massage ladies with whom you can negotiate reasonable prices.

Room Tip: By no means agree to rooms on the ground floor
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  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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128 reviews from our community

Traveler rating
    22
    45
    24
    16
    21
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27
47
5
4
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
Nairobi, Kenya
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 20, 2014

Kaskazi Beach hotel's hospitality starts right from the reception. Beautiful ladies with very bright smiles which makes you feel at home and indeed in safe hands. The staff are just so friendly. They have this smile on their faces all the way through. Very nice.

Th rooms are just amazing. well kept beds, nice view of the ocean, beautiful environment spoting some Columbus monkeys. The food is very delicious. My favorite soup was the lamb soup!

Both day & Night entertainment is fabulous. I enjoyed the water activities like water polo.

I would surely like to visit Kaskazi Beach Hotel again and again. I would also recommend it.

Asante kaskazi for a beautiful time that I will never forget.

Room Tip: Sea facing rooms are the coolest
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  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi, Kenya
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 3, 2014

the hotel is beautiful, the rate is affordable, but the WIFI internet should be improved!the food is nice, the people is friendly, he room has no TV, and the air-condition worked not smoothly, but the room is clean,thank you

  • Stayed December 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 2, 2014

Booked at last minute, the stay was a nightmare, no telephones were available in the room to call the reception, when requested to have the issue looked at the response was that it was an old problem. Second day of my trip, the tv went off and again I reported it and after 5 hours had someone tell me from the reception that it was an problem with the whole floor of the hotel and they could only fix it next day sometime. The food was average, the service at the restaurants and bar very slow, waiters were rude, and I felt actually that I was on a boat without s captain. On the positive note, the reservations staff were good and polite, fast in answering all messages and emails. The beach is rocky, and not private. I wont be booking here again anytime soon.

Stayed January 2014
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Arusha, Tanzania
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 of 5 stars Reviewed January 2, 2014

V went for new year eve, stayed 2 nights, rooms are nice but poor room service and room locations r not quite placeables... Bathrooms are terrible, drainage overflows and water drips out till the bedroom.some of the rooms ac don't work...
Food was excellent...
Beach very bad as it's very rocky.
Swimming pool very good nice and clean

Stayed December 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi, Kenya
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 2, 2014

The worst possible experience workers are useless management is not any good .it is a shame to the Kenya tourist industry. Entertainment is bogus. Breakfast is skimpy at best.
We moved out after the first night
The bathroom had salty water
Hot and cold wired the wrong way around

Stayed January 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed December 28, 2013

The reception upon arrival wasn't so good plus very unconventional booking and allocation of rooms but once u are settled in its an awesome experience.... thanks to all the staff n the lovely guests I had a terrific holiday ..... coming back again is something I look forward to....love u all

Stayed December 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kaskazi Beach Hotel

Address: Diani Beach South Rd, Ukunda 80400, Kenya
Location: Kenya > Coast Province > Ukunda
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Suites Swimming Pool
Hotel Style:
#20 Luxury Hotel in Ukunda
#25 On the Beach Hotel in Ukunda
Price Range (Based on Average Rates): $
Hotel Class:4 star — Kaskazi Beach Hotel 4*
Official Description (provided by the hotel):
Welcome to Kaskazi Beach Hotel. Kaskazi Beach Hotel is a Four Star beach resort conveniently located in Kenya’s world famous South Coast on the Diani Beach line, and only a short walking distance from the beach area shopping centre, restaurants, and banks. The resort has been turning moments into memories for our guests for over 18 years. The resort's magnificent architecture (modeled after 5th century Sunni Arab palaces), coupled with the ingenious use of the landscape to create cascading ocean view terraces surrounded by hanging gardens makes it a one of a kind resort in all of the East African coast line. THE RESORT EXPERIENCE: Kaskazi Beach Hotel provides unparalleled options and unique experiences to our guests, from on foot beach tours exploring surrounding beaches and venues, to onsite resort experiences including three restaurants, three bars and lounges, all day long sports and activities provided by our entertainment team, nightly entertainment, a kid's club, and so much more. Other Activities: For sightseers and adventurers alike, guests will have ample "must do" activities such as swimming with wild dolphins at our neighbouring Wasini Island, visiting the ancient port city of Mombasa (Old Town) where one is taken back to a time long lost as the charming city retells its history through its ancient buildings, tiny streets laden with colourful shop fronts and restaurants, and of course, the famous remains of Fort Jesus. For those who want to explore the Diani Beach night life, take one of our resort’s taxi cabs to the famous Ali Barbour and The Forty Thieves beach bar and dance club located only a five minute drive from the resort. There you can dance under the stars and directly on the white sands of Diani Beach. Why choose this resort: The fact that over 50% of our guests are repeat guests who have come to Kaskazi Beach Hotel two to three times a year for over 18 years says a great deal about us. Otherwise, our great and all too caring staff who are always eager to assist you, our excellent cuisine (rated the best in the South Coast by Europe’s largest Travel Agency, TUI), our flexibility in Meal Plans (All-Inclusive or Half-Board), our extremely reasonable rates, and our convenient location, will ensure that you get everything and more than you expect. ... more   less 
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Also Known As:
Lti Kaskazi Beach Hotel Ukunda
Lti Kaskazi Beach Diani
Kaskazi Beach Hotel Kenya/Ukunda

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