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“Wonderful Relaxing Holiday” 4 of 5 stars
Review of Kaskazi Beach Hotel

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Kaskazi Beach Hotel
4.0 of 5 Hotel   |   Diani Beach South Rd, Ukunda 80400, Kenya   |  
Hotel amenities
Ranked #29 of 35 Hotels in Ukunda
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Wonderful Relaxing Holiday”
4 of 5 stars Reviewed September 20, 2013

We have visited Kaskazi Beach Hotel before and our second was just as lovely and memorable as our first. The rooms ALL have fabulous sea views - you rarely find that anywhere else (and it does't cost extra)
The staff were always friendly and helpful. The hotel has plenty of areas to sit and spend time, either with others or more privately, so you are not stuck with only one or two terraces to go to. for our children, there was a kids club with staff the children really liked. As parents we were able to have time to ourselves.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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133 reviews from our community

Traveler rating
    22
    46
    25
    18
    22
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28
50
5
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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English first
Nairobi, Kenya
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 10, 2013

I had a lovely stay at Kaskazi Beach. My room was clean, spacious and had a nice view of the sea. The staff were very friendly and the food was good. My favourite was the bar/lounge area overlooking the sea. It had nice Swahili style furniture that was just perfect for lounging and reading while listening to the sound of the waves. Fantastic evening entertainment by the Animators as well.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathmandu, Nepal
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 4, 2013

Great staff with excellent service and attitude. Evening entertainment is so much fun and the location of this beautiful hotel can never be at a better place. I will go back again and recommend to any person visiting Mombasa, Kenya.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi, Kenya
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 7, 2013

Do yourself a favor and do not book or stay at this hotel, we had a terrible experience. This hotel is under two star while claiming to be a 3 and a 1/2 star. The rooms are only helped by the beautiful sea views. The beds are cheap and uncomfortable, the linen thread bear and old. The fridge in the room does not work and the worst part is the plumbing that is so old there is just a trickle of water (brown to start with) that comes out of the shower, then even worse, the hot water does not work and the water is as salty and sticky as the sea, crazy! The manager is rude and nasty to employees which is just not right, save yourself a bad experience and book somewhere else.

Room Tip: Sorry I do not advise booking this hotel we regretted it and write this for others to know.
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  • Stayed August 2013, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
C_Gachie, Manager at Kaskazi Beach Hotel, responded to this review, December 19, 2013
Dear "S J",

Greetings from Kaskazi Beach Hotel. Thank you for giving us feedback about your stay.

The good news is that the hotel has undergone quite a bit of refurbishment since your visit and there is a new management team on board (including General Manager, Engineer and other essential staff) to ensure guests have a great stay at the hotel.

In case you require any further clarification, feel free to contact Hugh Campbell, the hotel General Manager - gm@kaskazibeachhotel.com, or myself on marketing@kaskazibeachhotel.com.

Best Regards
Catherine Gachie

Marketing
Kaskazi Beach Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fulton
Top Contributor
56 reviews 56 reviews
28 hotel reviews
Reviews in 36 cities Reviews in 36 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 24, 2013

LTI 's Kaskazi Beach Hotel is a beautiful place for couples and families. Accomodations are available with meals included. Every room has an ocean view. Our room faced south so that we has a view of both the ocean as well as the pool area. Food is international but one night is specifically designated as Kenyan. With breakfast and lunch in the dining room, lunch is served buffet style outside. In the evening there is musical entertainment provided outdoors by local and nationally known groups. You can relax in sun or shade at the beach, walk on the beach or arrange for local tours or a sail boat trip in a dhow, and even a Safari if you like. We thoroughly enjoyed our week there and highly recommend it.

  • Stayed June 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mysen, Norway
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 17, 2013 via mobile

I forgot my cardholder woth my drivers license at Kaskazi in February 2013. I sent an email to the reseption, and the told me they would look for it. The next day I got a new email. They had found it including the drivers licens and 200 norwegian kroner. I told them to keep the money and send it to me as registered mail. Two weeks later I had it in my hand. Good service from Thoya and the others at Kaskazi. We really look forward to meet them all in October.

Stayed February 2013, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi, Kenya
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 4, 2013

Helpful and smiling Staff especially the animation Team headed by frank.... Rooms at the Top (Seaview) are the best. Fodd is Good during the 1st days of arrival, however gets a lil bit boring due to monotony and repetition of same menu. However I loved the Diani beach strip.

Room Tip: Seaview Rooms starting with the series 40.... are the best
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  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kaskazi Beach Hotel

Address: Diani Beach South Rd, Ukunda 80400, Kenya
Location: Kenya > Coast Province > Ukunda
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Suites Swimming Pool
Hotel Style:
#18 Luxury Hotel in Ukunda
#23 On the Beach Hotel in Ukunda
Price Range (Based on Average Rates): $
Hotel Class:4 star — Kaskazi Beach Hotel 4*
Number of rooms: 191
Official Description (provided by the hotel):
Welcome to Kaskazi Beach Hotel. Kaskazi Beach Hotel is a Four Star beach resort conveniently located in Kenya’s world famous South Coast on the Diani Beach line, and only a short walking distance from the beach area shopping centre, restaurants, and banks. The resort has been turning moments into memories for our guests for over 18 years. The resort's magnificent architecture (modeled after 5th century Sunni Arab palaces), coupled with the ingenious use of the landscape to create cascading ocean view terraces surrounded by hanging gardens makes it a one of a kind resort in all of the East African coast line. THE RESORT EXPERIENCE: Kaskazi Beach Hotel provides unparalleled options and unique experiences to our guests, from on foot beach tours exploring surrounding beaches and venues, to onsite resort experiences including three restaurants, three bars and lounges, all day long sports and activities provided by our entertainment team, nightly entertainment, a kid's club, and so much more. Other Activities: For sightseers and adventurers alike, guests will have ample "must do" activities such as swimming with wild dolphins at our neighbouring Wasini Island, visiting the ancient port city of Mombasa (Old Town) where one is taken back to a time long lost as the charming city retells its history through its ancient buildings, tiny streets laden with colourful shop fronts and restaurants, and of course, the famous remains of Fort Jesus. For those who want to explore the Diani Beach night life, take one of our resort’s taxi cabs to the famous Ali Barbour and The Forty Thieves beach bar and dance club located only a five minute drive from the resort. There you can dance under the stars and directly on the white sands of Diani Beach. Why choose this resort: The fact that over 50% of our guests are repeat guests who have come to Kaskazi Beach Hotel two to three times a year for over 18 years says a great deal about us. Otherwise, our great and all too caring staff who are always eager to assist you, our excellent cuisine (rated the best in the South Coast by Europe’s largest Travel Agency, TUI), our flexibility in Meal Plans (All-Inclusive or Half-Board), our extremely reasonable rates, and our convenient location, will ensure that you get everything and more than you expect. ... more   less 
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Also Known As:
Lti Kaskazi Beach Hotel Ukunda
Lti Kaskazi Beach Diani
Kaskazi Beach Hotel Kenya/Ukunda

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