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“Best hotel for this mid-sized town” 5 of 5 stars
Review of Holiday Inn Express Jonesboro

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Holiday Inn Express Jonesboro
2.5 of 5 Motel   |   2407 Phillips Dr., Jonesboro, AR 72401   |  
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Ranked #6 of 17 Hotels in Jonesboro
Northern California
Top Contributor
82 reviews 82 reviews
24 hotel reviews
Reviews in 28 cities Reviews in 28 cities
45 helpful votes 45 helpful votes
“Best hotel for this mid-sized town”
5 of 5 stars Reviewed August 21, 2011

Clean,efficient friendly and comfortable. Moderate choices for breakfast included,but adequate.

  • Stayed August 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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86 reviews from our community

Traveler rating
    25
    26
    19
    8
    8
See reviews for
18
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32
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Conway, Arkansas
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 12, 2011

We have stayed in this hotel for several years and have enjoyed it very much. However, on a recent stay of five days, almost $2,500 of jewelry was stolen from our room. The owner of the hotel was very uncaring about it and said that they have no responsibility for such. It was even suggested that I may have dropped the jewelry in the parking lot! It was inside a zipped bag and inside a zipped pocket in the bag. I would certainly recommend being very careful when staying at this hotel.

  • Stayed August 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michigan
Contributor
15 reviews 15 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 27, 2011

Although this hotel is right off the highway, it was a little hard to find....tucked in back of the Holiday INN. The last 3 nights we chose Holiday INN Express's to stay in and have been very happy. This one did not disappoint. Staff was very friendly. Our room was clean and comfortable. Very quiet. The breakfast was very tasty and the dining area was clean. We also went across the highway to O'Charley's for a late dinner and drink. It was fun and very tasty. Definitely would recommend this hotel!

  • Stayed March 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madison, Maine
Top Contributor
85 reviews 85 reviews
28 hotel reviews
Reviews in 38 cities Reviews in 38 cities
102 helpful votes 102 helpful votes
3 of 5 stars Reviewed August 18, 2010

I have another review about the horrendous "full service" Holiday Inn that I was initially booked into for my business trip to Jonesboro. After leaving that disaster, I checked into the Express next door. The people at the desk were nice and accommodating and I was hopeful about the room itself. At first glance it was not bad, but then I noticed how seriously beat up the tub and shower looked, the banged up furniture, the awful lighting, the hair on the bathroom floor on check-in that was not mine, the dead bug on the floor by my door, no fan in the bathroom (more appropriately called a steam room), the sound of the toilet flushing next door that was loud enough to WAKE me in the night. At least by visual inspection the bedding and towels appeared clean, but who knows given the state of the floors and bathroom. On the positive: free internet, hot water, quiet (except for the toilet issue), nice people, a place to print my boarding pass, convenient. I stay at a lot of mid range hotels for work during the year and in the 4 Holiday Inn Express stays this year I can't say I have been impressed with any of them. They have been average at best and even that is a stretch that gets there only because the staff was super.

  • Stayed August 2010, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 4, 2010

Though the room was a lot smaller than most HIE I stayed in and the decor/furniture was very dated, I thought it was a comfortable stay. The staff was great responding to issues very quickly. The pool was great!!

  • Stayed August 2010
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
McKinney, Texas
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
Reviews in 19 cities Reviews in 19 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed March 18, 2010

Please don't confuse this place with its sister, The Holiday (aka "The Holidome"). The HI Express is clean, well-maintained, quiet, and has a great staff. Our room was comfortable and very clean. The breakfast selection in the morning was very good (everything from healthy selections like yogurt and fruit to really delicious cinnamon rolls).

  • Stayed March 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florida
Top Contributor
116 reviews 116 reviews
82 hotel reviews
Reviews in 72 cities Reviews in 72 cities
152 helpful votes 152 helpful votes
5 of 5 stars Reviewed March 10, 2010

I recently stayed at the Holiday Inn Express in Jonesboro, Arkansas for a bussiness meeting in town. The hotel is located on the outskirts of the City with eary access to the main highway to Memphis. The rooms are very comfortable, and the hotel staff are wonderful. The buffet breakfast and service is one of the best that I have experienced at a Holiday Inn Express. I would highly recommend this hotel to both business and leisure travelers who need to stay close to Jonesboro. The General Manager, Joy, and her staff runa great hotel.

  • Stayed March 2010, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Jonesboro

Address: 2407 Phillips Dr., Jonesboro, AR 72401
Phone Number:
Location: United States > Arkansas > Jonesboro
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 17 Hotels in Jonesboro
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Jonesboro 2.5*
Number of rooms: 103
Official Description (provided by the hotel):
Welcome to the Holiday Inn EXPRESS in the heart of Jonesboro, Arkansas. We are conveniently located near Arkansas State University, Joe Mack Campbell Sports Arena, and the Jonesboro Bowling Center. For shopping or dining, we are located near Turtle Creek Mall and several national restaurants including the Cracker Barrel, Chili's, Old Charley's, Ruby Tuesday, El Chico, Colton's Steak House, Shorty Small's, Pizza Inn, Subway, and IHOP. The Industrial Park is only minutes away. Golf at Sage Meadows, a Signature Golf Course. By choosing to STAY SMART, you will have complimentary High Speed wireless internet, deluxe Continental Breakfast, including our signature Cinnamon Rolls and Smart Roast Coffee. We have an on-site fitness center, or we also offer a complimentary pass to the Trim Gym, 24 hour accessible Business Center, and guest laundry facilities. When visiting Jonesboro, business or leisure, STAY SMART with the Holiday Inn Express. ... more   less 
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Also Known As:
Holiday Inn Express Jonesboro Hotel Jonesboro
Holiday Inn Jonesboro
Jonesboro Holiday Inn

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