Stayed at the Lexington October 12, 2013 and it was the worst experience ever. The room had roaches, smelly, towels dingy, and stains. When request for another room, staff stated all rooms were booked up and oh course because it was homecoming in the city so therefore all the rooms were booked. I had no other choice but to stay because I had my family and when I asked for a refund, manager the stated because I stayed, I was not entitle to a refund. I told her, I bet you would not stay in a roach infected room and I thought it was horrible how you treat your customers. I will never stay here again.
- Also Known As:
- Quality Inn Jonesboro
- Official Description (provided by the hotel):
- Lexington Suites offers an easily accessible location, affordable rates, exceptional customer service, superb accommodations, and amenities that will make you feel at home. Relax in the privacy of your own tastefully decorated suite with amenities including a microwave, mini-fridge, coffeemaker, two cable TVs with HBO, desk with lamp, hairdryer, iron, ironing board, alarm clock, two phones, complimentary local calls, and wake-up service. We welcome you to come and experience all that Lexington Suites has to offer. ... more less
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