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“Nice Experience” 4 of 5 stars
Review of Comfort Inn Jacksonville

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Comfort Inn Jacksonville
2.5 of 5 Hotel   |   1500 John Harden Drive, Jacksonville, AR 72076   |  
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Ranked #1 of 7 hotels in Jacksonville
Jacksonville
1 review
2 helpful votes 2 helpful votes
“Nice Experience”
4 of 5 stars Reviewed May 7, 2013

The room and service was everything that I expected. It's the first time I've stayed at this locations on a weekend, and it's just as nice as it is during the week. The breakfast area was very busy, but was well stocked.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kishan1982, General Manager at Comfort Inn Jacksonville, responded to this review, May 12, 2013
Thank you for choosing this hotel during your visit to the area. I am pleased to see that you had wonderful things to say about the hotel, as feedback is the key to our success!! I hope you decide to choose us again in the future and please let me know if there is anything we can do to make your stay even more enjoyable. I am glad you enjoyed everything the hotel had to offer.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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24 people have reviewed this hotel

Traveler rating
    10
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    3
    1
    0
See reviews for
11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
Bessemer, Alabama
Senior Contributor
33 reviews 33 reviews
Reviews in 8 cities Reviews in 8 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 11, 2013

I found this hotel on the internet for a great price. It had great reviews and it lived up to the reputation. The room was large enough with 2 queen beds, free wi-fi. Beds were comfortable with plenty of pillows. They also offered a free hot breakfast that was great. It had eggs, biscuits and gravy, sausage and 2 kinds of waffles. Also fruit, yogurt, sweet rolls, etc and 3 kinds of juice and of course coffee. The staff were very friendly. I didn't get a chance to use the exercise room but it had several machines in it. I would definitely stay here again.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kishan1982, General Manager at Comfort Inn Jacksonville, responded to this review, March 13, 2013
Thank you for choosing this hotel during your visit to the area. I am glad you enjoyed the breakfast! I am pleased to see that you had wonderful things to say about the hotel, as feedback is the key to our success!! I hope you decide to choose us again in the future and please let me know if there is anything we can do to make your stay even more enjoyable.

Kishan Patel
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wentzville, Missouri
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed January 21, 2013

The previous reviews sounded good so we decided to book a room for a long weekend. The room itself was very small but that wasn't the problem. There were cobwebs in the corners. Early the next morning I entered the bathroom and switched on the light and saw a roach on my daughter's toothbrush that she had propped up. The roach was reported to the front desk but we did not hear anything from management. When getting ready to shower I noticed long dark clumps of hair on one of the towels. I would not stay here again.

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kishan1982, General Manager at Comfort Inn Jacksonville, responded to this review, February 5, 2013
I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. I will discuss the issues with the staff and make sure they are fixed. Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis.
It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

Sincerely,
Kishan Patel
General Manager
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Phoenix, Arizona
Top Contributor
66 reviews 66 reviews
66 hotel reviews
Reviews in 62 cities Reviews in 62 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed December 3, 2012

I enjoyed this hotel for the most part. It was relaxing, and very clean. The carpet in the room was spotless. The real only inconvenience was that the hotel has no elevator. This can make for an interesting situation for families with lots of luggage.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kishan1982, General Manager at Comfort Inn Jacksonville, responded to this review, January 15, 2013
Thank you for choosing this hotel during your visit to the area. I apologize there was no elevator. I am pleased to see that you had wonderful things to say about the hotel, as feedback is the key to our success!! I hope you decide to choose us again in the future and please let me know if there is anything we can do to make your stay even more enjoyable.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stephens, Arkansas
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 5, 2012

There isn't much to say other than the room was very comfortable. The beds were unusually comfortable for a hotel. I had my 5-year-old with me on a trip for work. We had a good time together. There was a hot breakfast bar that was decent in the mornings.

Room Tip: There is no elevator, so if you can't climb stairs, request the first floor.
See more room tips
  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kishan1982, General Manager at Comfort Inn Jacksonville, responded to this review, January 15, 2013
Thank you for choosing this hotel during your visit to the area. I am pleased to see that you had wonderful things to say about the hotel, as feedback is the key to our success!! I hope you decide to choose us again in the future and please let me know if there is anything we can do to make your stay even more enjoyable.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
justcallmeb
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 5, 2012

Was down there from 8/31/12 to 9/2/12 for my brother's wedding at Little Rock AFB. This was one of the nicest Comfort Inns I've stayed at (and I've stayed at many over the years). The staff was polite and accommodating, even to my weird requests, like borrowing scissors to make feather add-ins for the bouquet (I couldn't bring my own because of carry on regulations on air planes now). The fitness room was clean and the machines worked well. And the breakfast....need I say more? There were hot options (oatmeal, pancakes, waffles, biscuits with sausage gravy, sausage) varying by day, and cold options (cereal, hard boiled eggs, fruit, etc). The business center is open 24/7, and was a huge help, as we had to print directions all around the area since our rental car didn't have a gps. Overall,thrilled with this Comfort Inn and would not hesitate to recommend it. And the proximity to the base, Walmart, and a fantastic Mexican restaurant is superb.

And if you get a chance, wander across the few highways and get yourself a Fried Pie. They are little pillows of heaven.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kishan1982, General Manager at Comfort Inn Jacksonville, responded to this review, January 15, 2013
Thank you for choosing this hotel during your visit to the area. I will pass along the compliments to the staff. I am also happy that you enjoyed the breakfast. I am pleased to see that you had wonderful things to say about the hotel, as feedback is the key to our success!! I hope you decide to choose us again in the future and please let me know if there is anything we can do to make your stay even more enjoyable.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arkansas
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 22, 2012

The room was clean and comfortable but had a very musty smell like it hadn't been used in a long time. Nobody had turned the air on prior to us getting to the room either so it was also stuffy. But again, it was clean and the beds were comfortable. The bathroom was good size and the shower head was higher than most so that was a plus. The breakfast was where they could use some help. The room was very small even by hotel standards. I counted only 6 small tables, 4 of which were against walls so you couldn't use all 4 sides to sit people. On top of that 3 of the tables were so wobbly they could hardly be used. The whole time we ate we thought the table would give way and collapse at any moment. With such a small space to begin with, having tables in that bad of shape is just unacceptable. The food was typical hotel breakfast.. nothing to sing about. lol Overall though, I still give this 4 out of 5 rating cause for us, having a clean, nice room matters more than the breakfast. The location was also perfect for us. We were there for an air show at the Little Rock Air Force Base which is only about 5 minutes away.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kishan1982, General Manager at Comfort Inn Jacksonville, responded to this review, January 15, 2013
Thank you for choosing this hotel during your visit to the area. We hope to have the breakfast area upgraded soon. I am pleased to see that you had wonderful things to say about the rest of the hotel, as feedback is the key to our success!! I hope you decide to choose us again in the future and please let me know if there is anything we can do to make your stay even more enjoyable.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Comfort Inn Jacksonville

Address: 1500 John Harden Drive, Jacksonville, AR 72076
Phone Number:
Location: United States > Arkansas > Jacksonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 hotels in Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn Jacksonville 2.5*
Reservation Options:
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Also Known As:
Jacksonville Comfort Inn

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