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“Recommended, but restaurant needs improvement” 4 of 5 stars
Review of Luderitz Nest Hotel

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Luderitz Nest Hotel
4.0 of 5 Hotel   |   820 Diaz Street | Lüderitzbucht, Luderitz, Namibia   |  
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Hotel amenities
Special Offer
Special Offer 7 FOR 5
Ranked #1 of 3 Hotels in Luderitz
Sydney, Australia
Top Contributor
63 reviews 63 reviews
29 hotel reviews
Reviews in 37 cities Reviews in 37 cities
34 helpful votes 34 helpful votes
“Recommended, but restaurant needs improvement”
4 of 5 stars Reviewed June 10, 2013

The staff were helpful from the moment we arrived. Comfortable rooms overlooking the water, with pounding waves to lull you to sleep.

A great location (but for some it may be difficult to find - at the end of a very dusty road).

Rooms were well furnished and very acceptable.

We ate in the restaurant on two evenings - the buffet was a little overpriced and adequate. A' la Carte was extremely slow....... so much that those who took the buffet had eaten 4 courses before the A' la Carte meal was even served. The quality of food was very variable.

  • Stayed May 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MARKETINGGM2013, General Manager at Luderitz Nest Hotel, responded to this review, June 29, 2013
Dear Guest,

Thank you for taking the time and effort to post your feedback on your experiences at our hotel.

I am pleased that you found my staff helpful and that you liked your room. Due to our fabulous location right on the sea further provided you with a good night’s sleep.
Please accept my apologies for the slow service you experienced regarding your à la carte order – we do mention in your Welcome Letter that should any aspect of our service delivery or quality not meet your needs to bring it to the immediate attention of management to rectify on the spot.

Thank you for your support and we hope to host you again on your next visit to Namibia.

Yours sincerely,

Ulf Grünewald
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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192 reviews from our community

Traveler rating
    32
    114
    42
    4
    0
See reviews for
23
84
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Pretoria, South Africa
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 6, 2013

The rooms are well furnished and comfortable, very clean and the beds have excellent mattresses (an issue with me!). The bathroom was also very good and clean and had all the necessary amenities including a towel drier. Moreover, we had a lovely view facing the sea and slept to the lulling sound of the waves.
The food was abundant and good and the service attentive. Wifi connection was also very appreciated!
I had a lovely stay and I can only give this hotel top points!

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MARKETINGGM2013, General Manager at Luderitz Nest Hotel, responded to this review, June 13, 2013
Dear Guest,

I have seen your very positive comments on your recent experience at our hotel and my team and I would like to thank you for taking your time and effort to submit your feedback.

I am pleased that you found our extra-long high quality beds to your liking. Our location directly on the sea (and our private beach) is unique in Namibia and the sound of the waves contribute to an excellent night’s sleep, as you experienced.

We hope to host you again in the not too distant future – thank you for your valuable support!

Kind regards,

Ulf Grünewald
GENERAL MANAGER
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london
Senior Contributor
43 reviews 43 reviews
29 hotel reviews
Reviews in 34 cities Reviews in 34 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed May 27, 2013

I have mixed feelings about this hotel, and i think maybe it just wasn't quite to my taste. The position is fantastic, right on the ocean, so the views from the rooms and communal areas are great. The food was very good, and a particularly nice touch was the complimentary sparkling wine at breakfast. The friendly owner came and spoke to each table.
On the not so positives, the overall feel was a bit dated. The room was clean and comfortable, but was furnished Ibis-style and lacked soul. Also, they did not set up the outside tables for breakfast so everyone sat inside; however, the staff were accommodating when we decided to carry our breakfast outside. Last, and by no means least, the music at dinner (and same again at breakfast) was truly awful. At one point we were actually listening to kumbaya.
Overall, it is a perfectly fine place to stay but, apart from the sea view, lacked the wow factor when compared to some of the other places we stayed.

Room Tip: Ask for a balcony over the ocean
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  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MARKETINGGM2013, General Manager at Luderitz Nest Hotel, responded to this review, May 29, 2013
Dear Guest,

Thank you very much for taking the time to post your positive feedback about our hotel.

I am pleased that your overall experience at our hotel was satisfying and that your individual requests were carried out with no fuss.

You are correct when you say that our music choice in the restaurant could be more up to date. We are experiencing a few issues with the pre-programmed music that we normally use and we are currently trying to source an alternative solution.

Thank you once again for your support!

Kind regards,

Ulf Grünewald
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Windhoek, Namibia
Top Contributor
91 reviews 91 reviews
32 hotel reviews
Reviews in 33 cities Reviews in 33 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed May 22, 2013

We had a pleasant, restful stay. Our rooms were directly facing the bay, which was fantastic! Spacious, clean room, clean bathroom with heating facilities and a scenic location was a bonus. Although we stayed there just once, I have lovely memories plus unusual calm and sunny weather was complimenting it.

Room Tip: Definitely sea-facing rooms are best choice!
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  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MARKETINGGM2013, General Manager at Luderitz Nest Hotel, responded to this review, May 24, 2013
Dear Guest,

I have seen your very positive comments about our hotel on Trip Advisor and I would like to take this opportunity to thank you for taking the time and effort to post your feedback.

We are pleased that you had a wonderful time and we look forward to hosting you again in the not too distant future.

Thank you for your support.

Kind regards
Ulf Grünewald
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Navi Mumbai, India
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
Reviews in 21 cities Reviews in 21 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 16, 2013

The Luderitz Nest Hotel is an excellent place in Luderitz to stay, unwing and go exploring the ghost town near by and also the recreational coast.

The Owner takes personal interest in seeing that the guests are well taken care of and it a common sight to see him interact with guests during the dinner. Very friendly and helpful staff. A must stay place in Luderitz! I would be seen there any time I am in Luderitz.

Cheers and a happy stay there!

Room Tip: All rooms have a sea view so any room is a good room
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  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MARKETINGGM2013, General Manager at Luderitz Nest Hotel, responded to this review, May 18, 2013
Dear Guest,

I would like to thank you for your positive comments on Trip Advisor. It is your type of feedback that motivates my team to provide the level of professionalism, enthusiasm and desire that you personally experienced. We look forward to hosting you again in the future.

Thank you for your support!

Kind regards,

Ulf Grünewald
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vadodara, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 22, 2013

The Nest Luderitz is a "Gem on the Necklace" which is adorned by the small coastal town of Luderitz. Though the hotel has several rooms it gives a very small and cosy feeling and one feels at home. Most of the rooms are sea facing and the small room balconies give a nice view of the sea. One is so close to the sea that one can almost touch the waves from the room balconies. Comfortable air conditioned rooms at the Nest Luderitz ensure that the humid sea weather stays out, however I am sure that the real nature lovers would switch off the AC and open the Balcony French doors to spend some beautiful moments talking to the sea and listening to what it has to say !!
The restaurant on the ground floor serves good food and the staff is polite and friendly. One can enjoy a nice breakfast or dinner at the sea facing extension of the restaurant.
Great place ! Must visit.

Room Tip: Most of the rooms are sea facing and I feel that any room would be equally nice.
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  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MARKETINGGM2013, Manager at Luderitz Nest Hotel, responded to this review, March 27, 2013
Dear Guest,

Thank you very much for your most positive feedback about your recent experiences at our hotel. The service delivery you had during your stay is what our management and team strive to offer our guests, in all areas of our business. We consistently aim to deliver a friendly, relaxed and professional service and we are pleased that we met these standards during your stay. I have communicated your positive feedback to my management colleagues and they in turn to their respective teams. We look forward to hosting you at our hotel again.

Thank you for your support.

Yours sincerely

GM - Marketing
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Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 18, 2013

Although dated inside, rooms are comfortable with great views over the sea from the balcony. Interesting location a short walk from the town. Luderitz an interesting place and worth the long long drive. Our friends and I had ajoining rooms and despite being very quiet in the hotel and having booked and requested this months before this seemed an issue when we arrived. Almost like they weren't expecting us. Biggest issue was coming in from a night out, our friends key could not be found having handed it in on leaving. The night duty member of staff looked in the slot and said he couldn't find it. He really didn't care and we had the tell him to call the manager to let us in. The manager let us in but made sure he checked that the key wasn't in the room. He delivered the key back to our friends a little while later apologising that it was on the desk the whole time. This spoilt a great evening out in town and resulted in some arguments between us. Free hotel wifi a bonus after days of no internet. Breakfast reasonbly good. Beers more expensive than in town. Seems that this is the best & only hotel option in Luderitz.

Room Tip: Twin rooms have balconies.
See more room tips
  • Stayed March 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MARKETINGGM2013, Manager at Luderitz Nest Hotel, responded to this review, March 27, 2013
Dear Guest,
Thank you very much for taking the time to submit your recent review. We act upon all feedback whether positive or not so positive and take remedial action to ensure that our service delivery meets the needs of our guests.

We are pleased to see that your sleep quality was excellent as was the cleanliness of our hotel (5/5). You also liked your room with direct sea-views. Our hotel is the only hotel in Namibia built directly on the rocks with its own private beach and walk-on jetty. We have invested heavily in technology to provide our guests with the best possible Wi-Fi access - for free. We are pleased that this was beneficial was for you.

Please accept my apologies for the concerns you experienced on two occasions at reception. I have communicated your experiences with our reception manager and she has spoken to the staff involved and taken steps to minimise these mistakes from happening in the future.

We look forward to hosting you again in the future - thank you for your support!

Yours sincerely
GM - MARKETING
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Luderitz Nest Hotel

Address: 820 Diaz Street | Lüderitzbucht, Luderitz, Namibia
Phone Number:
Location: Namibia > Karas Region > Luderitz
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 3 Hotels in Luderitz
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Luderitz Nest Hotel 4*
Number of rooms: 73
Official Description (provided by the hotel):
Luderitz Nest Hotel is one of Namibia's leading resort hotels and is located directly on Luderitz Bay with its own private tidal beach and walk-on jetty - unique in Namibia! All 70 air-conditioned en-suite rooms and 3 luxurious suites have direct sea views with FREE Wi-Fi. For your gastronomic needs the hotel's locally acclaimed Penguin Restaurant serves the best full buffet breakfasts as well as a varied lunch and dinner menu. For leisure and relaxation, the hotel's Crayfish Bar & Lounge, with far reaching views (+ FREE Wi-Fi), is the perfect venue to enjoy quality Cappuccinos, fine wines, pure Namibian beers and cocktail sundowners. The sparkling swimming pool is located in secluded verdant gardens and the sauna looks over the rocks and the sea. The hotel's friendly staff can organise a host of very interesting local tours. For total relaxation, make sure that the Luderitz Nest Hotel is on your Namibian itinerary. We look forward to hosting you soon! ... more   less 
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Also Known As:
Nest Hotel Luderitz

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