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“Check before you go!!!! Five star staff but terrible owner support.” 3 of 5 stars
Review of Mapula Lodge

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Mapula Lodge
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3.5 of 5 Ranch   |   Moremi National Park | P. O. Box 22149, Moremi Game Reserve, Botswana   |  
Hotel amenities
Seattle, Washington
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Check before you go!!!! Five star staff but terrible owner support.”
3 of 5 stars Reviewed February 17, 2012

The authentic staff, beautiful and diverse scenery, knowledgeable guide, fabulous food, amazing animals/birds and personal service is outstanding. Unfortunately the significant infrastructure issues - broken vehicles, radios and generator significantly impacted our stay. Due to a vehicle break down on an evening ride, we were uncomfortably stranded (frightening!!) in the bush well into nightfall. We eventually were "rescued" (by tractor- the backup vehicle was out of commission also!) - missed the last night celebration and following day ride. If you have booked what I think was once a gem of place with a company, ask them when was the last time they did a sight visit - changes are desperately needed. I understand that the owner is responding to these issues - but CHECK BEFORE YOU GO!

  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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60 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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English first
Brooklyn, New York
Senior Contributor
45 reviews 45 reviews
19 hotel reviews
Reviews in 30 cities Reviews in 30 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed September 27, 2011

In mid september , 2011 my brother and I spent three fun filled days at Mapula lodge located in the remote wilderness of the Okavongo Delta of Botswana. The camp has the essentials for the ultimate bush experience without any annoying "luxuries." Specifically, each chalet has a front porch from where an elephant will greet you each evening. In addition, the main lodge area is adjacent to a lagoon from where you may escape in a mocoro ( canoe). The bar is a 6 seat "tiki bar" 50 feet from the main dining lodge. Here you may imbibe local favorites like Saint Louis Beer and Amarulah ( similar to Kalua) as well as an international assortment of liquors, beer and wine. The "luxuries" of indoor shower, television and cell phone service are missing; but I think you will agree that we are better off without them.

The safris in the open jeep are superb. They are real adventures in search of wild game. This place is not like Kruger National Park in which you travel on a paved road, spotting game as they amble across the open plains. On the contrary, visitors to Mapula find themselves as castmemebers of real life adventure in which wild elephants, lions, zebras and giraffs pop out from behind bushes and trees as you trek through fields and streams . Unlike the state owned game parks, at Mapula te jeep travels off road and frequently through streams as much as 3 feet deep in search of elusive beasts.
Our guide was Dix and our tracker was Simon. These men grew up in the Okavongo Delta and understand the lion and elephant better than we understand dogs and cats. Dix was constantly amazing us with his ability to read the minds of the elephants. He would approach each one differently depending upon various circumstances including their age and sexual orientation. The result was a safe but exciting adventure.

Of the several safari camps we visited in Botswana, Mapula is the least pretentious and the least commercial. When you arrive, no one there will give you a speech extolling the unique qualities of Mapula Lodge and the surrounding delta. The place speaks for itself.

  • Stayed September 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norway
Contributor
19 reviews 19 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 13, 2011

Dicks was a great guide and with tracker Mike's help we saw a wide variety of wildlife, well worth the trip. Flooding is a problem this time of year, making it difficult to get around; but temperatures are perfect, a real plus. The Lodge has electricity many hours and on-demand hot water, which not all camps do. Food is good, but they were out of some drinks due to supply problems with the flooding. Staff was excellent.

  • Stayed May 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Senior Contributor
45 reviews 45 reviews
25 hotel reviews
Reviews in 28 cities Reviews in 28 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed January 29, 2011

Heaven on earth is the only way to describe this place. Magnificent location overlooking beautiful, clean water. Very comfortable accommodation, which is exquisitely charming with rustic use of timber, quaint tin baths and open showers. Great staff, guides and trackers. A real team / family feeling. Fantastic safaris. It cannot be too highly recommended.

  • Stayed January 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed December 16, 2010

We visited Mapula at the end of our African adventure and we were very glad we did.

Maybe it was our arrival on a private airstrip - being personally greeted by the friendly staff waiting for us and immediately seeing zebra and elephants on the journey to the lodge; perhaps it was the wonderful rustic 'room' which practically felt like you were on the delta itself with it's amazing outdoor shower (only a little scary at night!); I'm sure it had lots to do with all of the animals we saw - late nov/early dec was actually a great time to visit - there was hardly anyone else there so we had the safaris practically to ourselves and all of the baby animals were amazing. We also loved the special touches they provided and we had lots of fun with the guides each day. Nothing was too much trouble for anyone.

Mapula was easily our favourite place to stay in Africa - it was a combination mostly of the people (the drivers, the guides, the managers, the cooks), the rooms on the delta and even the fact that a 'baby' hippo practically moved in as we were leaving.

We can only hope to go back. Thank you Mapula.

  • Stayed December 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 31, 2010

We were treated like family. The guides and staff are wonderfully friendly and helpful. The chalets offer spectacular views of the Okavango Delta. We fished, we went on day and night game drives and relaxed by the pool. The food was terrific. All in all a wonderful place.

  • Stayed July 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naples, Florida
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 28, 2010

Mapula lodge is an amazing experience. From the flight in until the sad departure at the end of the trip we could find nothing that was less than excellent. The staff is comprised of individuals who are very proud to be from Botswana and do an excellent job of sharing their heritage and their experiences in this unique corner of the world. The accomodations were beautifully balanced between the lovely rustic surroundings and the comforts of home. There are so many wonderful things to say about the lodge and the incredible people that work there it would take many many pages to describe it adequately. Each time I look at my pictures I want to go back and spend time at the lodge and to share another meal at the dinner table.
We experienced NONE of the issues presented by nailhammer and can only wonder if they were in the same place.

  • Stayed July 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mapula Lodge

Address: Moremi National Park | P. O. Box 22149, Moremi Game Reserve, Botswana
Location: Botswana > North-West District > Okavango Delta > Moremi Game Reserve
Hotel Style:
Ranked #15 of 23 Specialty Lodging in Moremi Game Reserve
Price Range (Based on Average Rates): $$$$
Hotel Class:3.5 star — Mapula Lodge 3.5*
Number of rooms: 9
Also Known As:
Mapula Hotel Maun

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