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“excellent.” 5 of 5 stars
Review of Sanctuary Chief's Camp

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Sanctuary Chief's Camp
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4.5 of 5 Lodge   |   Chief's Island | Maun, Moremi Game Reserve, Botswana   |  
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Certificate of Excellence 2014
ottawa
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
“excellent.”
5 of 5 stars Reviewed March 30, 2014

We spent 3 wonderful nights at this camp in May 2013,as part of a 2 weeks
safari to Botswana.We stayed at four camps on our trip,and I have to ay,this one was the best.
The tents are excellent,and the food was superb,from the breakfasts to the evening meals.
Would definitely stay here again.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SanctuaryRetreats_2, Manager at Sanctuary Chief's Camp, responded to this review, June 4, 2014
Dear Guest,

Thank you for sharing your experience on Tripadvisor.

We are glad to hear you spent three wonderful nights with us and that Chief's Camp ranked the best for you!

We cannot wait to welcome you back, hopefully soon...

Until then it would be great if you can keep up to date with the latest news from Sanctuary Retreats and Chief's Camp by liking us on Facebook, just search for ‘Sanctuary Retreats’. We are also on Twitter (@SanctuaryRet) and Instagram (SanctuaryRetreats) if you would like to follow us.

Best wishes
Sanctuary Retreats
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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143 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Silver Spring, Maryland
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 26, 2014

Tusso, our guide, was amazing. Knowledgeable and accommodating. On our first afternoon in the bush we came upon a lion and a leopard. Close encounter with a white rhino named Sargent. Elephants, giraffes, jackals. Photo opportunities galore. Highly recommend the optional helicopter ride. Fabulous accommodations - we just didn't get to spend enough time there. Great food, including the best croissants ever!!!! No bakery in Paris could do better.

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SanctuaryRetreats_2, Manager at Sanctuary Chief's Camp, responded to this review, June 4, 2014
Dear James,

We wish you could have stayed longer too..

Thank you for this lovely review and for all your wonderful comments, the staff loved your feeback and are eager to welcome you back again! We will have the croissants ready and waiting..

We would love for you to keep up to date with the latest latest from Sanctuary Retreats and Chief's Camp by liking us on Facebook . Just search for ‘Sanctuary Retreats’. We are also on Twitter (@SanctuaryRet) and Instagram (SanctuaryRetreats) if you would like to follow us.

Best wishes
Sanctuary Retreats
Report response as inappropriate
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New Delhi, India
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 23, 2014

This was the last of the three Sanctuary properties that we were visiting and we had heard from other travelers that this was the place to be in the Okavango. The fact that it came with a price tag more than double their other properties, had us undoubtedly curious and maybe anticipating too much as well! We were certainly not disappointed with our experience here. The property is beautifully appointed and the service impeccable --- be it whipping up just the right drink at the right time or scouring far and wide for a substitute camera charger since we left ours at the earlier camp (they even arranged to have that one brought in by the next incoming flight!). However, the fact that the huts aren’t air cooled or conditioned didn’t exactly make it comfortable come the afternoon when temperatures hit 95F/35C! The premium tag, for those interested, comes primarily due to the exclusivity of the property and the amazing bush experience staying here allows you to have. And what an experience it is! Since you are allowed to off-road here, you really do get a true ‘safari with no holds barred’ as you track right into the bush on your 4 WD. Our driver-cum-guide, Kaya a.k.a. Sky, followed a white rhino and her calf through bramble, bush and rough terrain with gay abandon, albeit with awesome control and anticipation. There are only two camps on this island, each with limited accommodation, so you have the bush pretty much to yourself and can spend the morning without another vehicle in sight. We were there in Nov, just before the rains come and hence had vast expanses of land to drive on which is not the case from Feb-July/Aug though that is when you get the mkoro(dugout/canoe) experience.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sanctuary R, Manager at Sanctuary Chief's Camp, responded to this review, July 10, 2014
Dear Guest,

Three Sanctuary Retreats properties WOW that is wonderful!!

We are delighted that we lived up to your expectations and thank you for the lovely feedback.

We loved hosting you and hope you see you at one of our other properties soon, until then you can keep up to date with the latest news from Sanctuary Retreat and Chief's Camp by liking us on Facebook, just search ‘Sanctuary Retreats’.

We are also on Twitter (@SanctuaryRet ) and Instagram ( SanctuaryRetreats ) if you would like to follow us.

Best Wishes
Sanctuary Retreats
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New York City, New York
Top Contributor
129 reviews 129 reviews
15 hotel reviews
Reviews in 30 cities Reviews in 30 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed March 18, 2014

Sanctuary Chiefs was the 3rd of 3 camps during our Winter sojourn in Southern Africa. It easily measured up. Our room was quite luxurious, given the remoteness of the location. The food and wine were excellent, and the wildlife proved to be abundant. The people of Botswana are welcoming, and it is a pleasure to fur the country. Our guide made every effort to bring us close to herds of zebra, towers of giraffes, a pack of hyenas and, the most elusive of all, a pride of lions. The staff make every effort to be accommodating, and our ranger was very professional, if a bit quiet. As part of a group of six, we created our own table every night, where we got to know our ranger as we relived the day's adventures. We left with fond memories, and thousands of stunning photos.

Room Tip: There are no bad rooms in the bush. All are similar. There is no view per se, as camps tend to be cl...
See more room tips
  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sanctuary R, Manager at Sanctuary Chief's Camp, responded to this review, July 10, 2014
Dear Steve,

Thank you for sharing your experience on Tripadvisor.

We are very happy to hear you had such a wonderful time and thank you for your kind comments.

Glad you left with fond memories, and thousands of stunning photos, we do hope to welcome you back to one of our properties in the future.

In the meantime you can keep up to date with the latest news from Sanctuary Retreats and Chief's Camp by liking us on Facebook, just search for ‘Sanctuary Retreats’.

We are also on Twitter (@SanctuaryRet) and Instagram (SanctuaryRetreats) if you would like to follow us.

Best wishes
Sanctuary Retreats
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Diablo CA
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 8, 2014

We had the great pleasure to spend 5 nights at this wonderful property. This was the conclusion of a two family {11 strong} trip to Zimbabwe and Botswana. What a finish! This property in managed with the utmost professionalism, outstanding staff, gifted guides and great food. We were up at 4:45 am every morning and the first vehicle was rolling at 5:40 am, just as the sun started to rise. Chief's Island was much bigger than we remembered from a trip to "Old" Mombo {a basic tented camp} back in the early 90's.

This island appears to be a stronghold for male lions. We saw 10 different male lions – two dominant males and a collection of 8 sub adults ranging from 2 to 4 years of age. At one point we saw all 8 sub adults fighting over the remains of a buffalo carcass with at least 30 hyenas sounding in the background. It was a surreal scene!

The management team of Evelyn and Simon assure that your every need is accounted for. The food was outstanding. Sanctuary Food and Wine director Don and Chef Freddy provided a series of excellent meals.

The guiding of Benson and Martin was amazing. Benson spotted a wildebeest in the early stages of giving birth. We were able to see the birth from start to finish. This is my 15th trip to Africa and my first birth. It was an inspiration!

One morning, I asked to stay out later than the rest of the group and Martin was able to locate 5 wild dogs. Unfortunately the dogs had moved on before we could gather the rest of the crew. Martin also spotted a Leopard on the hunt. We were able to follow her for quite a while as she was climbing trees to gain a better vantage point in search of prey.

The camp is well laid out and very comfortable. The kids loved playing in the pool between game drives. The fire pit was a nice place to gather before dinner. We even saw a leopard and a lion from camp as well as hyenas and elephant. The rooms had enjoyable outside showers and were very spacious.

We would highly recommend Chief's Camp to our friends. We look forward to returning.

Stayed December 2013, traveled with family
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SanctuaryRetreats_2, Manager at Sanctuary Chief's Camp, responded to this review, February 24, 2014
Dear Micheal.

What a lovely, detailed review thank you so much for taking the time to post your experience on Tripadvisor.

We a very happy to hear you and your family enjoyed your time with us and thank you for all your lovely comments especially about our staff. It was indeed a pleasure for them to host you and they are thrilled that you looking forward to returning and would like to thank you for your recommendation, which is much appreciated!


15th trip to Africa WOW, that is amazing..hopefully number 16 follows soon..our team at Chiefs are eager to welcome you and your family back..


Until then would be great if you could keep up to date with the latest from Sanctuary Retreats and Chief’s Camp by liking us on Facebook . Just search for ‘Sanctuary Retreats’. We are also on Twitter (@SanctuaryRet) and Instagram (SanctuaryRetreats) if you would like to follow us.

Best wishes
Sanctuary Retreats
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Moody, Canada
1 review
5 of 5 stars Reviewed January 6, 2014

Wonderful experience, the camp was excellent and staff were even better. The game drives were exciting and interesting and the sundowners made the end of the day complete. Our Guide/Driver was Benson and he made each day very special.

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SanctuaryRetreats_2, Manager at Sanctuary Chief's Camp, responded to this review, February 24, 2014
Dear Guest,

Thank you for your lovely review!

We are delighted that you had a wonderful experience with us. We shared your feedback with the rest of the team, they were thrilled with all your comments, especially Benson.

They loved hosting you and hope to have the opportunity of welcoming you back one day...

Until then please latest from Sanctuary Retreats and Chief’s Camp by liking us on Facebook . Just search for ‘Sanctuary Retreats’. We are also on Twitter (@SanctuaryRet) and Instagram (SanctuaryRetreats) if you would like to follow us.

Best wishes
Sanctuary Retreats
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Danville, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 3, 2014 via mobile

As with the other high-end game lodge we visited during this trip, Chief's Camp was superb, particularly distinguished by the attentiveness of the staff. From the singing welcome by the staff on our arrival, to the lodge manager, to our guides and even our housekeeper, the entire cadre was excellent!

Specific examples:

1. my son cut his foot in the middle of the night on some broken glass in his room. Simon, the lodge manager, responded right away, bandaged up his foot and made sure that he was ok. He continued to look after my son for the rest of the trip - and did it all with a smile on his face!
2. our guides did an excellent job! We saw lions on every drive, and while that was just good luck for us, it was very evident that they knew how to track the animals and put us in good position. We were extremely impressed with their knowledge of the reserve and how to maximize our experience.
3. the food was excellent! We were in camp for Christmas and the staff prepared one outstanding meal after another.

Obviously, this is a camp in the bush - take the staff seriously when they tell you that predatory animals wander between the bungalows during the night (and day), but while it was rustic, it was very clean, comfortable and greatly enhanced by the terrific atmosphere.

Stayed December 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sanctuary R, Manager at Sanctuary Chief's Camp, responded to this review, July 10, 2014
Dear Guest,

Thank you sharing this fantastic review on Tripadvisor.

We are glad you and your family enjoyed your time with us, Simon absolutely loved caring for your son. Thank you for all your kind comments, the team loved your feedback.

We do hope to welcome you and your family back again one day soon...

Until then please keep up to date with the latest news from Sanctuary Retreats and Chief's Camp by liking us on Facebook, just search for ‘Sanctuary Retreats’.

We are also on Twitter (@SanctuaryRet) and Instagram (SanctuaryRetreats) if you would like to follow us.

Best wishes
Sanctuary Retreats
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sanctuary Chief's Camp

Address: Chief's Island | Maun, Moremi Game Reserve, Botswana
Phone Number:
Location: Botswana > North-West District > Okavango Delta > Moremi Game Reserve
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Swimming Pool
Hotel Style:
Ranked #4 of 23 Specialty Lodging in Moremi Game Reserve
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Sanctuary Chief's Camp 4.5*
Number of rooms: 12
Official Description (provided by the hotel):
Sanctuary Chief's Camp is located in the exclusive Mombo Concession in the Moremi Game Reserve on Chief's Island, one of the many islands created by the seasonal floodwaters of the Okavango Delta. The Moremi is known as the 'predator capital of Africa' and is also home to huge herds of elephant and buffalo. There are also healthy populations of wild dog, the most endangered predator in Southern Africa. The 12 luxurious guest pavilions all have their own decks as well as indoor and outdoor showers. ... more   less 
Also Known As:
Sanctuary Chief`s Camp Hotel Moremi Game Reserve

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