Definitely a must while visiting Caracas! We have gone up several times now and enjoy it every time! It is our favorite place to take visitors to Caracas. We love the fresh air and beautiful views of the city on one side and the ocean on the other.
You must have the chocolate caliente (hot chocolate) - it is so thick and creamy and we also enjoy the churros and fresas y creama (strawberries and cream).
It is best to go earlier in the day for shorter lines but the staff is friendly and efficient and even when the lines seem longer, people are moved through steadily.
Check the website for days and times of operations as we have tried going a few times when it has been shut down for maintenance or low season/high season changes so we've learned to check before going if they are open. There is good parking available inside the fence for a small fee.