Unfortunatelly, I did not have a good experience with this resort. I spent 1 week in Caracas and wanted to make sure my unit was ready for the date listed on my reservation but the lady in charge was reluctant to answer my call and I found out why. She had given my unit to someone else!.I had to spend the first night in a 1 bdrm unit. I had reserved a 2 bdrm for 2 weeks because we were 4. No blankets available. They were all given away and we ended up with nothing! The next day, after I checked aprox 3 units,I finally got the 2 bdrm unit.The units were dirty.They had some source of white powder all over the kitchen to prevent rouches coming. The water from the kitchen sink was coming out from the floor!. Towels were so old they could not dry no more. The showers,toilets and curtains were dirty and slimy. The showers walls were full of black fungus in between the ceramic. Awful! We ended up buying shower sandals to prevent fungus on our feet. We asked them to wash the shower floor but the maid did not do a good job.The toilet was also dirty from the previous guest. The furniture was all bit up,dirty and repainted. Hotel's taxis were kind of expensive better to walk to Sambil towards Avenida Bolivar in the parking lot there is a taxi line. They are helpful and don't charge too much. TV cable was most of the time disconnected. Finally, we ended up in a unit close to a colorful macaw bird cage. It was a huge cage with about 12 macaw bird. They make a loud noise that will wake you up early morning at 6am or ealier than that. Basically, if your room is in that part of the building you go to sleep and wake up at the same time of these colorful macaw. People complained all the time about it but the owners do not want to get rid of the birds or move the cage. Awful! I do not recomend this resort. Unbelievable!!, they are selling timeshare to new customers in fact they are building more units on the top floor. They should keep it up and maintain it clean.
It is nicely situated. You can get the little buses that take you basically anywhere you need to go right in front of the resort. We visited JuanGriego, Water Park, La Asuncion, 4 de Mayo street, etc using this kind of transportation. People are very friendly and they can help you. Laundry, supermarket, bakery, long distance phone call service, internet is walking distance from this resort.
The swimming pool was Ok even though it opens at 430am. You can hear children playing and adults singing "Juan Tanamera" out loud at that time early morning. Maids clean the room everyday but they did not do a good job.
- Also Known As:
- Marbellamar Hotel And Resort
- Marbellamar Hotel
- Marbellamar Hotel Margarita Island