I will never go back there ever! We just got back from our week stay there 3 hours ago! I feel it important to inform everyone of what happened to us! Besides the cockroaches in our room, the mold in the bathroom and the sewage smell in our bathroom. WE WERE VIDEO TAPED!! My husband and I were in the bathroom after our shower and were drying off when we noticed that someone was video recording us from above our window which opened from the top! My husband snuck out and put shorts on and opened the door to catch the person! As soon as that person heard the chain on the door he took off!! My husband ran to find him and I called security!! It took over 15 minutes for security and the night manager to respond! They said that they would look around. The next morning no one bothered to ask if we were ok or needed anything! I had to ask for a formal incident report and I also asked to speak to the main manager (3 different times in total) 2 days later we finally spoke with him! He told me that he understood that i was upset, but what I probably saw were just the birds that fly around and contined to make excuses about the birds and the slow response of his security man. The manager did not care, he even went as far as to imply that we were drunk or we were making it up! I have never been so violated or insulted in my life! I will be writing letters to the owner and to the group we went with! People need to know that this place is not safe at night and if something happens, the manager or security WILL NOT do anything.
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- Also Known As:
- Wyndham Manzanillo
- Manzanillo Wyndham