It was the first time we went to Mexico. The landscape and the location of the hotel is breath taking. Every where is spotless. It is a prefect place to relax and unwind. They have 3 different swimming pools and a hot tub, of course there is a pool bar, there is a fourth swimming pool with a hot tub on top of the hotel for those who want some quiet time. The golf course is magnificent.
Staff were very friendly. We are frequent travellers. This is the first hotel, except from cruise ships, we experienced room being made in the morning and in the evening, blinds were closed, bed were prepared with chocolate placed on our pillows. Management does not lose sight on small detail; every guest receives fresh fruit and a personalized welcome letter upon arrival. Service from restaurants staff was outstanding. There were different theme of live music at the bar and two restaurants in the evening. They have a club for kids and provide free baby sitting for hotel guests.
We were leery about Mexico with all the negative news, but staying in Grand Bay has changed
our perception. We plan to go back with our children and grand children next year.