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“It is amazing!” 5 of 5 stars
Review of Grand Isla Navidad Resort

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Grand Isla Navidad Resort
4.5 of 5 Resort   |   Circuito de los Marinos S/N | Fracc. Isla Navidad, Isla Navidad 28838, Mexico (Formerly Wyndham Grand Isla Navidad)   |  
Hotel amenities
Ranked #1 of 1 Hotels in Isla Navidad
Certificate of Excellence 2014
Vancouver, Canada
1 review
2 helpful votes 2 helpful votes
“It is amazing!”
5 of 5 stars Reviewed January 19, 2013

It was the first time we went to Mexico. The landscape and the location of the hotel is breath taking. Every where is spotless. It is a prefect place to relax and unwind. They have 3 different swimming pools and a hot tub, of course there is a pool bar, there is a fourth swimming pool with a hot tub on top of the hotel for those who want some quiet time. The golf course is magnificent.

Staff were very friendly. We are frequent travellers. This is the first hotel, except from cruise ships, we experienced room being made in the morning and in the evening, blinds were closed, bed were prepared with chocolate placed on our pillows. Management does not lose sight on small detail; every guest receives fresh fruit and a personalized welcome letter upon arrival. Service from restaurants staff was outstanding. There were different theme of live music at the bar and two restaurants in the evening. They have a club for kids and provide free baby sitting for hotel guests.

We were leery about Mexico with all the negative news, but staying in Grand Bay has changed
our perception. We plan to go back with our children and grand children next year.

Room Tip: Though every room has a very good view, the higher up you are the better.
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand B, General Manager at Grand Isla Navidad Resort, responded to this review, January 23, 2013
I would like to thank you for sharing with Trip Advisor's community your comments about your recent stay at the Wyndham Grand Isla Navidad Resort.
I’m glad that you have enjoyed your stay with us, but specially the warmth of our people, which is our most recognized hallmark, we hope to see you in the near future.

Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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375 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
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English first
Senior Contributor
47 reviews 47 reviews
5 hotel reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 15, 2013

This is a nice resort with all the usual amenities. The rooms have great views of the marina, lagoon and ocean. They are a bit dated with old tube like TV and 1980s color patterns. The room A/C and wifi are quite spotty. The staff and upgrade Restuarant were fabulous. The best meal is down in the "market" Restuarant where you buy your meal by the kilo. The 27 hole golf course is challenging but most of the caddies are of great help especially on the greens. You much take a trip via water taxi (cost $2 US) round trip to the little village. Food over there is very reasonable and generally good quality.

Stayed January 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand B, General Manager at Grand Isla Navidad Resort, responded to this review, January 23, 2013
Thank you for taking the time to share your comments in regards to your last visit to the Wyndham Grand Isla Navidad Resort.
We are very pleased to hear that you have had a fabulous vacation at our beautiful resort.
We appreciate your valuable comments regarding the areas that we need to improve, be sure that your feedback will help us offer a better experience to our guests.
Isla Navidad Resort, our Team and Myself Personally look forward to receiving you in the near Future

Sincerely
Jorge Garibay
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madsen, Ontario, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 13, 2013

This was our first trip to somewhere tropical March 6 - 13, 2012 and also our honeymoon. We were nervous about travelling to a foreign country, we were unsure of what to expect. We searched and searched and finally decided to book the Grand Bay and we were not disappointed!! This place is MAGICAL! When you dream of paradise, this is it! The staff at this resort are EXCEPTIONAL! Friendly, happy, always right there to help whenever you need them. Everyone, from the cleaning people to the bar tenders to the concierge, all of them were so helpful and pleasant, going out of their way to make our vacation perfect!
The hotel and grounds are breath taking! We took a couple tours, went whale watching, fishing, snorkeling and had lunch and dinner on the beach. Juan was fabulous, helping us book tours and arranging for us to have a true Mexican dinner at a small place on the beach.
A few small little villages are only a short water taxi ride away and are true to everyday life in Mexico. The residents in these towns are just awe inspiring, working hard everyday in scorching heat, always willing to stop and say hello or answer questions. At no time did we feel pressured to buy anything.
Grand Bay is a place to go to relax. It is not a party place which was perfect for us. We lead a busy life and we wanted to go somewhere to unwind and revive, this was the place. They have a wonderful spa and a beautiful golf course.
I could go on and on and on about how this place was our dream come true!!
We are booking right now for another vacation in two weeks. Although there are many places that look nice at a great price, my heart is calling me to go back to Manzanillo. I have already stated to my husband that I wish to retire there. We will be returning Jan 29, 2013 and staying at the Grand Bay, there is no other choice for us!

Room Tip: We had a room over looking the pool and it was beautiful. We moved rooms half way through up to a hi...
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  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand B, General Manager at Grand Isla Navidad Resort, responded to this review, January 18, 2013
I would like to thank you for taking the time to share with Trip Advisor's members your comments regarding your stay at the Wyndham Grand Isla Navidad Resort.
We are very happy to hear that you had a wonderful and memorable Honeymoon in such beautiful property.
It is with pleasure that we will be sharing your kind comments with our staff and let them know, that their efforts are noticed & appreciated by our distinguished guests.
I look forward to welcome and meet you in person again in your proximate visit.
As our appreciation for choosing our beautiful property for your Honeymoon, we will have an Anniversary surprise for you up on arrival.

Sincerely,
Jorge Garibay
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Crestline, California
Top Contributor
195 reviews 195 reviews
100 hotel reviews
Reviews in 61 cities Reviews in 61 cities
146 helpful votes 146 helpful votes
5 of 5 stars Reviewed January 12, 2013

The sprawling grounds, warm ACCOMODATING staff, professionalism. and understanding and a true mexican spirt of welcome and readiness to accomodate my needs above their own. Truly selfless. The Hotel itself is a castle of old mexico and the restaurants, and ALL staff is friendly and eager.

Room Tip: GO BIG get a 'named suite'
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand B, Manager at Grand Isla Navidad Resort, responded to this review, January 24, 2013
I would like to thank you for taking the time to share with Trip Advisor's community your comments in regards to your recent stay at the Wyndham Grand Isla Navidad Resort.
We are very pleased to hear that you had a wonderful and memorable vacation.
Isla Navidad Resort, our Team and Myself Personally look forward to receiving you in the near future.
Sincerely,
Jorge Garibay
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 5, 2013

Early December of 2012 four of friends had a great golf experience staying at this hotel. We got a very good all inclusive deal with airtransat from Calgary. INCLUDING UNLIMITED GOLF AT THE RESORT GOLF COURSE.

AIRPORT TRANSPORT - We landed at Manzillio airport and the bus took us to the resort. vwry comfy 30 mins bus ride.

CHECK IN - WE WERE CHECKED IN RIGHT AWAY. handed welcome drink. golf bags were stored safely in the storage room at the entrance.

ROOM - excellent room with a view of the harbour. we did not even ask for a good room they just gave it to us. beds were comfy, old tv but who cares. the fridge was not stocked up as i would have thought. but we use to take away extra beer cans from the bar for later so our fridge was stockd up alays by us.

FOOD - was very good. not much choice in the evening. pasta every night. but if you go to the antonio restaurant there was enough food choce. i liked the 250 varieties of trquilas. tased only 3 varieties. could have done better.

GOLF - this was the best part. shuttle to golf course. we use to play 27 to 36 holes evry day. take a break to drink coconut water after 9 holes. very refreshing. golf course was in good condition. the lagoon course was the hardest. ocean course is the best. Mountain is also good. as we had unlimited golf deal we use to get a note from the hotel each morning and we played all day. use to come in to the resort for lunch and back to the golf course. very hot but cold water and coconuts gave the energy. CADDY IS MANDATORY. WE HAD A CADDY NAMED PANCHITTO. PANCITTO IS 6 HANDICAP AND HE GAVE US LOT OF ADVISE. GETTING OUT FROM ROUGH IS A TRICK AS THEY ARE VERY THICK. CAUSE OF HUMIDITY TAKE 1 CLUB EXTRA THEN FROM THE DRY CLIMATE OF CALGARY. CADDY CHARGED 400 PESOS FOR 18 HOLES (FOR ALL FOUR OF US) BUT IT IS THE BEST SERVICE. GAME IMPROVES A LOT. I SAVED 6 TO 8 SHOTS EACH ROUND BECAUSE OF PANCHITTO.@@@ ALAYS ASK FOR CADDY PANCHITTI@@@

Room Tip: Rooms on the harbour are quieter nd have a nice sunrise view
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  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pacific Northwest
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 3, 2013

Just returned from a week at The Grand Bay Hotel. The only redeeming features were its proximity to my nephews wedding on the beach, @ Playa de Coco and the little town of Barra, and the wide brick streets that beautifully wind through the property. It looks pretty majestic perched into the hillside. The interior was a major disappointment: could be Anywhere, USA. Why not make use of the incredibly lovely fabrics, bright colors and artifacts of Mexico in the decor? Instead, our bedspread was an old muted, dated floral. Nothing Mexico about it. The mattress pad was lumpy and even the down pillow was uncomfortable.
Our parlour suite on the 2nd floor smelled like a musty basement as soon as we walked in, and continued to smell the entire time. (nearly impossible to dry our bathing suits)
The layout of the hotel was so confusing, even the bellboy that showed us to our room, had to ask directions when he got lost (he had worked there a month). The elevators are all limited to which floors they access. My poor mother (87 yrs old) was on the 8th floor and finally learned her way by the end of our stay - barely.
Oh, one bonus: the yoga/pilates was free, but everything else was a charge. The use of their tired kayaks was $10/half hour. Should be complimentary.
The bellmen and concierges were friendly and helpful. Sometimes they would give you free water (bottles) and sometimes charge you $2 each. huh?
The food was ok. Huge buffet breakfast. Good for those that like to stuff themselves, but not great for healthy choices.
I believe they rate themselves with 4 stars, but sadly, this is inflated. We stayed at the Hampton Inn and Suites at SeaTac airport the night before we left and the rooms and service were much cleaner and crisper than the Grand Bay!
If you are looking for a place to stay in the Barra area, check out some of the house rentals, as some in our group found these to be the way to go. Grand Bay charges an arm and a leg for their rooms. We got the 'wedding rate' and it was still inflated for what you get. Can't imagine paying full rate prices. Simply not worth it.
If you don't mind simple and funky, with great food, try the rooms (and meals) at Coco Cabanas. Definitely shop around.
Oh, and the pool blasts music ALL day and evening and kids are pretty noisy, so don't plan on hangin out poolside, unless this is your cup of tea.

Room Tip: If it is within your budget, my brother had a 4th floor executive suite and it had a gorgeous domed...
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  • Stayed December 2012, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wauna,Wa.
Senior Contributor
42 reviews 42 reviews
20 hotel reviews
Reviews in 22 cities Reviews in 22 cities
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed January 1, 2013 via mobile

The grand bay has a beautiful site and woefully tired furnishings. Expect a room that smells of mildew and faded mint green decor. My hair dryer was circa 1970 by us standards and had been inoperable for some time. I waited 45 minutes before a man with a tool belt arrived to agree with me that it was truly broken. Ten minutes later a new dryer arrived, all fine except I had to be at a rehearsal dinner well before it arrived. The food was edible and if you are visiting Mexico to eat fettuccine or over cooked beef then you have found your place. At 500+ per night this was a very poor deal. Try the condos at playa grande instead.

Stayed December 2012, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Isla Navidad Resort

Address: Circuito de los Marinos S/N | Fracc. Isla Navidad, Isla Navidad 28838, Mexico (Formerly Wyndham Grand Isla Navidad)
Location: Mexico > Pacific Coast > Colima > Isla Navidad
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Isla Navidad
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Grand Isla Navidad Resort 4.5*
Number of rooms: 199
Reservation Options:
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Also Known As:
Wyndham Manzanillo
Manzanillo Wyndham
Isla Navidad

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