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“Couldn't have made me any happier” 5 of 5 stars
Review of Hotel Gomero

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Hotel Gomero
Tuukoihu s/n, Easter Island, Chile   |  
Hotel amenities
Ranked #10 of 22 Hotels in Easter Island
East Coast, USA
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Couldn't have made me any happier”
5 of 5 stars Reviewed December 27, 2009

As a woman traveling alone with an imperfect command of the Spanish language, Gomero was just about perfect. My room was bright and clean, overlooking beautiful grounds and the pool, the hotel was clean and beautifully decorated, and the staff couldn't have been more helpful and friendly. It was an easy walk to town--once in a while I would have liked to have been closer, but Rapa Nui is very safe, and even walking home at night alone was not a problem. None of the other accommodations I saw (and the tour I took hit a lot of the local hotels for pick-up and delivery) had the charm or appeal of Gomero.

  • Stayed December 2009, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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92 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
London, UK
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed November 15, 2009

We stayed at Hotel Gomero for 3 nights after having done quite a bit of research on where to stay on Easter Island. Gomero was actually my third choice (after Tauraa and Te’ora), but for one reason or another Gomero is where we ended up.

Gomero is located a 15 minute walk from Hanga Roa harbour; 15 minutes, that is, if you’re walking from the hotel down to the harbour, but 20 minutes back because of the hill! Although it would have been nice to be a bit more centrally located, the location overall was OK, close to some of the best restaurants on the island (Moana and Café Raa).

As others have pointed out the hotel is fairly basic and decorated throughout with distinctive carving and murals, which is rather nice. Our room (which was a superior room, no. 23) was very large but sparsely furnished. The bed was large and comfortable. Air-conditioning was very good and very welcome in the heat. For such a large room it had quite a small bathroom with no bath, only a shower. But it was completely serviceable. The hot water ran out after our first day, which I thought was just an island issue, but it turns out the gas cylinder for our bathroom needed replacing. I was scolded for not letting the management know earlier. Cylinder replaced, hot water returned to the shower, but not to the sink, strangely.

I notice that another reviewer referred to the breakfasts, I think, as “fabulous”. I can’t agree on that one. Our breakfasts, I would describe as mediocre. Each room is assigned a table in the breakfast room. On your table is your breakfast: bread, cheese, ham, a small plate of fruit and, on one occasion, yoghurt. Coffee was lukewarm and made from instant. The fruit juices, which varied in flavour, were sometimes very good, sometimes not. I like a basic breakfast, but I was really looking forward to lots of nice island fruits, so I was disappointed with the small portions we received.

There was free WIFI available in the common areas, which was useful and coffee was also available all day in the lounge, which was nice. The pool I didn’t use as it is rather small.

All the staff members we encountered were friendly, although I was disappointed not to have more help from them to arrange a private tour of the island. Generally, however, they were very responsive and helped us arrange car hire and recommended restaurants among other things.

On our last day, we took advantage of the 50% day rate, to keep our room until our late evening flight (10pm), which I thought was quite a good deal.

The only issue which concerns us was that after a day out we came back to our room and the patio door had been left wide open (presumably by the cleaner). This concerned me after what I had read about security at the hotel on Tripadvsior, but nothing has been taken or touched. My advice would be to ask for instructions if you can't figure out how to work the safe (we couldn't!) and to keep all your valuables in there. If they don't fit (our safe was very small), ask Reception to hold your valuables for you.

Overall, Gomero is a basic, quite quaint hotel with few drawbacks. We enjoyed our stay at Gomero and have no problem in recommending it to others. I do wonder, however, whether we would have had a slightly better experience at either Tauraa or Te’ora.

By the way, a couple of tips for visiting Easter Island:

- Make sure you buy a guide book before you arrive – we didn’t and couldn’t get hold of a half-decent guide. Silly us.
- Easter Island is small, so make sure you bring all your essentials with you – you can’t count on buying everything you need there.
- If you hire a car, drive carefully and beware of potholes – it seems there is no car insurance available on Easter Island, so mistakes could be very costly.
- Take plenty of USD as back up – not everywhere would take VISA and cash from the only ATM was not always forthcoming.
- If you are driving on Easter Island and find the road water-logged, drive through the MIDDLE of the road, not to the side. That way, you may not get your 4x4 stuck in mud and thus not attract an audience of bystanders who enjoy being entertained by “the funny muddy lady”. You then will not require the services of a local truck to tow you out. Nor will you have to smile and nod, while local truck driver makes withering comments about women drivers. This is all hypothetical, you understand.

  • Stayed October 2009, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guelph, Canada
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 23, 2009

I stayed 5 nights at hotel Gomero, in a standard room (no a/c, just a fan too cool off). It was a nice hotel, clean and friendly staff. They have a fantastic garden and pool to lounge around at the end of a long day. The breakfasts were provided, simple but satisfing.

This is by no stretch a 5 star tousist hotel, but out in the middle of the ocean it is more than an acceptable place to hang your hat for a few nights.

  • Stayed April 2009, traveled solo
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 22, 2009

Easter Island was spectacular. It was mared by the very expensive Hotel Gomero that had horrible rooms. The room had horrible beds, no furniture except for one chrome chair and a tv tray type table. the garden and pool was nice. No instructions on the use of the safe and there were two robberies of people entering gust rooms at 4 am and robbing all your stuff as you sleep. Happened to two rooms when I was there and numeroous others in the prior weeks. They go cheap so no deadbolt on the doors. The breakfast was minimal. You will be safer camping.

  • Stayed April 2009, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelGomero, Manager at Hotel Gomero, responded to this review, June 7, 2009
Statement of Hotel Gomero referring the comment "This place is a dump", edited by "pbernardmiller":

This statement is made by the management of the hotel. We are looking into the tripadviser.com monthly to see the feedback of the guests to improve our hotel.

In this review we have to interfere to comment the points listed out of this traveller.

The Hotel Gomero is known as a traditional hotel with an architecture showing a lot of Easter Island art (woodcarvings, paintings, etc.) and a good infrastructure.
It is a small family-run hotel, not a 5-star hotel, with 13 standard rooms and 4 superior rooms. But even the standard rooms are far better equipped compared to the "Easter Island-standard". Every room has a minibar, IDD-phone, safe, hairdryer, etc.

Going to the details of this review:

1. "The very expensive hotel":
For what offers the hotel it is more economic than other hotels with the same standard.
This guest paid USD 120.- per night for a double room including breakfast and airport transfers. The price level on the island is a result of the remote geographic location. The nearest airport is Santiago de Chile, about 3750 km distance to the island. Freight is expensive. Goods are difficult to organize to buy and to get them. And at last the US-dollar is weakening since years compared to the Chilian Pesos. So please don't compare the standards between US and Easter Island referring the prices.

2. "Horrible rooms":
As mentioned before the rooms are well equipped comparing to Easter Island standard but you can't expect mahogany furniture in this price range.

3. "Horrible beds":
This is relative, some people prefer softer beds, some harder ones. The beds in this room are not new and they are in our list to be exchanged soon together with beds of some other rooms. We exchange them every 5 years.

4. Robberies:
About one month before arriving this guest, there has been a larency. The thief just walked in to a complete open sliding window of the terrace and took the values of the guest who didn't use the safe of the room. Shocked about this we put an information paper in every room (in English, German and Spanish) to advise the guests to lock the entrance doors and the terrace doors at night and to use the safe.
Also the room of the guest who wrote the review had this information.
Fact is, that he didn't lock the door (so the thief just had to open the door) and didn't deposit his values into the safe (so the thief just took the values and walked out). At the same night it happened to another room and also that guest didn't lock the door too. But this one used the safe and lost just a few dollars in the wallet which was on the table.
About the complaint of the missing instruction how to use the safe: This are safes which are very common and easy to handle, but in any case he could have contacted the reception to help. He arrived at noon time and the larency happened at 4:00 a.m in the following night. He would have had plenty of time to ask for assistance how to use it.

5. Diebolts at the doors:
This was a complete new situation we faced, larencies are not common on Easter Island. It has nothing to do "going cheap" as this guest mentioned. Now every room is equipped with an additional locking.

6. Breakfast:
Like most of the other hotels on the island the "continental breakfast" is included in the room rate. But usually we put more on it, which means not only bread, butter, jam and coffee/tee, we supplementary add fruits, ham/sausage, cheese, cake,... - so it is far away to be "minimum".

Summary of the statement of this review:
Please experience yourself our hospitality and quality. We are always open to improve and we appreciate the opinions of our guests to give us a guideline where to focus. The only matter we ask for in this reviews is that they have to be factually correct.

The management of the Hotel Gomero
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeen, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 31, 2009

We stayed here for 3 nights in March. Our room opened onto a lovely garden with small pool which was very welcome at the end of a sightseeing day. There are lots of covered outdoor seating areas with settees and chairs which gives a pleasant place to unwind at the end of the day. The room itself was comfortable and clean. It had a fridge and safe. Our trip was extended as our flight off the island was delayed and we were then given a different room for the night. This one didn't face onto the garden and although equally well appointed, having seen the other rooms I would recommend you get one that does overlook the garden. The staff are very attentive and helpful. Breakfast was very good, the only thing that was disappointing was the fruit juice, it was more like fruit squash. A small thing, but apart from that a very pleasant hotel within walking distance of the centre of Hanga Roa. No outstanding views but the pleasant garden makes up for that.

  • Stayed March 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cardiff, United Kingdom
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed March 27, 2009

The hotel Gomero is a lovely place. It's situated about a 10 minute walk from the main shopping area in a quiet suburb. The grounds of the hotel are beutifully kept with lots of flowers and there are pleanty of loungers to relax on.There is a relatively small pool but it's big enough.
We were met at the airport by the owner of the hotel. He couldn't speak english but made us feel welcome and gave us some flowers. At the hotel his daughter who was fluent in english showed us to our room which was big and airy with sliding glass doors onto a small patio with seats and a table.
However, we arrived relatively late at night just as the reception of the hotel was closing and were left without any information about where we could find any food or drinks or a local map. It was dark and a storm was coming and the hotel seemed quite a scary place. We didn't see any lights on in other apartments and on opening the door we were met upon lots of cock roaches crawling everywhere. We left the hotel looking for a shop or any sign of life and gave up after 10 minutes as there wasn't any street lighting and we didn't know where we were going. In the night there was a massive storm with torrential rain and gale force winds and i thought the roof was going to come off.
The next day we woke up to sunshine and everything seemed friendly again. A few trees had come down in the night but already everything was being cleared up. We were the only ones at breakfast and were waited on by a lady who was good. We had juice, coffee, breads, cheeses and meat. It was a good breakfast in a pretty dining room. It was supposed to be a restaurant as well but it was never open when we were there. I think maybe that you had to ask specifically for the restaurant to be open.
We asked at the reception desk for advice on car hire and they phoned a company and arranged for us to be picked up and taken to the car hire business. There was a car park at the front of the hotel through the gates which was secure and it was relatively big.
The maids didn't really clean the room which we were suprised about and there was something sticky on the floor left from the previous occupant that had a constant flow of ants on. The glass doors didn't lock shut but we managed to jam them closed so we didn't feel afraid of leaving our belongings.
We were leaving Easter Island to go to Tahiti and our flight was late at night so we asked to have a late check out. We were told that our room was being used the following day but the gave us the use of a standard room instead of our superiour for free which i was very pleased with. The superior was so much nicer that we would recommend upgrading to the superior room, it was definately worth spending more money on.
We only have happy memories of Hotel Gomero. There are a few points that could be improved for the money charged but the hotel has a lovely unique relaxing atmosphere and the owners are very helpful and friendly.

  • Stayed September 2008, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, AZ
Top Contributor
60 reviews 60 reviews
42 hotel reviews
Reviews in 39 cities Reviews in 39 cities
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed March 19, 2009

We arrived on Rapa Nui, or Isla de Pascua or Easter Island from Tahiti and were greeted with a lei greeting by a gentleman from the hotel. We got the 'grand' tour of Hanga Roa on our way to the hotel, rather then the quick route, which was nice. Everyone seems to comment that this hotel is expensive. Well, that is relative. We had just come from spending $600/night for an overwater bungalow in French Polynesia (and worth EVERY penny of it), so $150 for HG seemed like a bargain for us. If you are coming from mainland South America we heard most people saying that Rapa Nui was pricey, both for accomodations as well as for food.

We were lucky enough to get a room with air (number 23). The air wasnt really needed as the weather was fantastic during our visit. Along with the a/c you get a nice new large room with high ceilings, new tile, a nice patio and a newer bathroom. The bathroom is not up to typical american hotel standards by any means, but for a polynesian/south american country I was more then satisfied. I will second other peoples comments about the shower being odd, but it works and gets you clean, so why complain. There is only one tv at HG, located in a common room by reception, but who needs a tv when there is so much to see on the island. There is only one double bed, and the mattress isnt exactly great, but good enough when you're tired. The linens could use an upgrade if you are accustomed to 300 thread count or higher.

HG was one of the most unique places I have ever stayed. The architecture is completely original to Rapa Nui. From the front gate, to the hotel pillars, to the paintings on various walls it was a big hit with my wife and myself. There is a small pool in the common garden area that was nice and cool to swim in, not sure if it was heated but it didnt need to be. The breakfast room/restaurant continued with the theme. HG is within easy walking distance (by several different roads) from the main roads, shopping and eating, of Hanga Roa. If you do not like exercise do not stay here. We found it very useful to walk off our meals and thus enjoy the quiet of being outside of the main town.

Everyone was great. Sorry that I am horrible remembering names, but you will find that everyone speaks english and is more then helpful if you ask them to help you book tours, or suggest places to eat, or find things to see. The gentleman at breakfast is on the ball when keeping all the food and drink your require in front of you. The maids will even clean up your room if you 'accidentally' leave it a mess when heading out. for the day ..oops.

-The premier place for all souvenirs is the Mercado Artesanal (artists market) which is next to the church on top of the hill. Many of the merchants are the actual artists which is nice, and the prices are better then anywhere in town if you are willing to walk away and even return a different day. There is one particular artist (cant remember his name of course) who is related to everyone else there, is there when most are closed (watch out for siesta time) but he is the best to deal with. Trust me, he will find you, and you will know.
-Everything else comes in second, but try several shops on the right side of the main street as you go down to the harbor from the church. I wish i could be more specific, but you will get a feel for things quickly. Quality really shows, and most prices we found are negotiable.
-Eat at 'Donde es Gordo', great sandwiches and empanadas and fresh fruit drinks.
-Rent a car (all places are the same price), find a good tour book (before you leave), and explore the island on your own time. The tour companies were fine, but they really go at a slow pace, and tend to "waste" a lot of time just to give you a full day tour which could be done in half the time on your own.
-Spend half a day sunning and relaxing at the beach at Anakena. There is sun, sand, surf, shade, 3 little restaurants, and some locals selling souvenirs.
-If you take a tour ASK how many people will be on the tour with you. Yes it makes a difference. We got stuck taking a tour on a specific day and got left with a very large group/bus. Not the way I would do it again
-Do not waste your time getting Chilean pesos. Everyone will take US$, sometimes the exchange rate isnt the best, so ask before you buy anything, and have a good idea of what rate you should get. Credit cards are far more accepted then we were led to believe (and give by far the best exchange rate)
-Learn some Spanish, although by no means do you have to know any to get by.
-Clothing - bring a good hat, its sunny and hot here
-Flashlight - bring a little flashlight for your nightly walk back to the hotel.

Overall we thoroughly enjoy Hotel Gomero. To say anything negative would feel like I am insulting a friend. This is NOT a hotel in the US. And that to me is the best part about it.

If you have any questions/comments please feel free to contact me, and if you do stay at HG I know you will have a great time ...Enjoy!!!

  • Stayed February 2009, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Gomero

Address: Tuukoihu s/n, Easter Island, Chile
Location: Chile > Easter Island
Free Parking Restaurant Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
Ranked #10 of 22 Hotels in Easter Island
Price Range (Based on Average Rates): $$
Number of rooms: 17
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Also Known As:
Gomero Hotel Easter Island

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