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“Cozy” 4 of 5 stars
Review of Hotel Baie Saint Paul

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Hotel Baie Saint Paul
3.0 of 5 Hotel   |   8 Chemin du Golf, Baie-St-Paul, Quebec G3Z 1A1, Canada   |  
Hotel amenities
Ranked #4 of 8 Hotels in Baie-St-Paul
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
“Cozy”
4 of 5 stars Reviewed March 8, 2015

We bought a package last autumn (2014) for the hotel which included a room, a table d'hote at the hotel's restaurant for about 70$. It's a nice place to go in summer but if you go in winter don't expect you'll see lots of things around. We tried to do some stuff around on a monday and most of them were closed. Even if we didnt do many things it was still a great time to spend with my wife. There is a pool table and a fireplace but don't bring any swimsuit since there is no pool.

  • Stayed February 2015, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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95 reviews from our community

Traveler rating
    23
    45
    20
    5
    2
See reviews for
24
42
4
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Stoke-on-Trent, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 10, 2014

I stayed in this hotel in 2013 - but this review is based on my stay in June 2014 - each time for an event at Le Massif. I have a real soft spot for this hotel. The rooms are large and well equipped (2 x double beds). The car park is big and close to the rooms.

If I was being mega-picky, I might say the walk into town isn't great as there's no footpath, but that really is a minor point.

Room Tip: Ground floor is a little more convenient.
See more room tips
  • Stayed June 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
Reviews in 25 cities Reviews in 25 cities
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed October 5, 2014

Visiting the many galleries in Baie St-Paul is always one of the great pleasures when traveling through this beautifully located Charlevoix town and, for the first time, we picked this hotel to unwind for an evening and enjoy the local atmosphere.

The tall young man at the reception desk is exceptionally good at what he is doing; relaxed, very friendly, courteous, offering information and helpful tips in an unhurried way. He made us feel right at home; quite an asset for a hotel. Chapeau! The spacious, air conditioned room on the second floor, in the back of the hotel, was exactly what we had asked for. Minimal in decor, it was clean, comfortable and very quiet, as expected; no noise from the adjacent main road. The strong smell of disinfectant in the room was somewhat unpleasant and overpowering, but a good airing seemed to take care of things.

The affable service in the breakfast room was every bit as refreshing as the reception. All that is needed now is a little touch of magic to remove the stains from the carpets. Nevertheless, in terms of value, it is most likely the best deal in town.

If this review has been helpful, please let me know by clicking on YES below.

Room Tip: The rooms in the back of the hotel are quieter
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  • Stayed September 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 5, 2014

We were very happy with our accommodation at Hotel Baie-Saint-Paul. Unfortunately, there are no elevators, so it was a bit of a challenge lugging our bags up to the second floor. Staff were friendly and the breakfast was delicious. We wouldn't hesitate to recommend this as a place to stay if you're in the area.

Nothing is far away in Baie-Saint-Paul - so you don't need to be downtown. What we liked best about Baie-Saint-Paul: The art galleries, the art symposium, and the Charlevoix Laiterie!!!

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
89 reviews 89 reviews
25 hotel reviews
Reviews in 35 cities Reviews in 35 cities
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed June 26, 2014

When we arrived, we were assigned a room that was not cleaned yet. The bed was feeling weird (too soft)and not that comfortable for a good night sleep. Other than that, the room was clean after it got cleaned up by the staff. The person at the front desk told us to speak very low because someone was sleeping in the back office!!!

  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dominic T, Responsable réception at Hotel Baie Saint Paul, responded to this review, June 30, 2014
hi and thank you for your comment. at first, i m very suprise by your experience at our Hotel. Our 62 rooms have a new matelass and bed literie from the best fabric . We work hard to give you the best quality. All of our roommaids work hard to give at our guests all rooms ready at 15h00 PM. Mayby of you arrived before, it is possible that the room it is not ready In other situation, we are very sorry, and it is not normal.
For the back office, i belive it is a misunderstood. The back office , it is my desk.. and i never, never and never sleep at work!
thank you and have a nice summer season!
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Midland, Canada
Top Contributor
62 reviews 62 reviews
22 hotel reviews
Reviews in 33 cities Reviews in 33 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed May 3, 2014

We stayed only one night on return from whale watching. The room was huge and very clean. Surprisingly for a Quebecois hotel they had CNN and some English channels on the TV. The bed was really comfortable. The rate was excellent even with the high taxes in this province. The staff were very helpful and put up with our poor french, which is also not always true in Quebec. They also spoke pretty good English. We had a flat tire and to be honest they were more useful than CAA in finding a garage.The attached restaurant serves reasonable food and the breakfast was included in the rate. It's not far from the town and Baie St Paul is close to a lot of places to see in Charlevoix. The only problem I had was I was told to put my valuables in the safe and we couldn't find one. Compare the value of this hotel with the other offerings. It comes out very well.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dominic T, Responsable réception at Hotel Baie Saint Paul, responded to this review, May 9, 2014
thank you so much ! we work every day the help you the best we can and offer you the best service!
Hope to see you again! :)
Have a nice day,
sincerely!
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Montreal, Canada
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 19, 2014

We stayed 4 nights for a skiing and snowshoe trip in Charlevoix region. The room was big with 2 very comfortable queen size beds, a round table and 2 chairs, a fridge, a coffee maker with coffee included. The bathroom is also big with a powerful hairdryer. The white linen and towels were like new. The towels were changed everyday even if we didn't put them in the bath. The plastic glasses and soap were also changed every day: not very ecological. The food was OK but nothing special. There are good restaurants in town nearby.

Room Tip: The second floor is a bit more quiet, but there is no elevator. The rooms in the back (not facing th...
See more room tips
  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dominic T, Responsable réception at Hotel Baie Saint Paul, responded to this review, March 31, 2014
thank you for your comment.

We are happy to received your comments! thank you so much.

for the service of towels, i take a note about .. in a perfect world, you have totally reason! we will work with our team to change the procedure. in 2014, it is a point.
hope to see you again in Baie-Saint-Paul!

sincerely,
Dominic
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Baie Saint Paul

Address: 8 Chemin du Golf, Baie-St-Paul, Quebec G3Z 1A1, Canada
Location: Canada > Quebec > Baie-St-Paul
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #4 of 8 Hotels in Baie-St-Paul
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Baie Saint Paul 3*
Number of rooms: 62
Official Description (provided by the hotel):
Hôtel Baie-Saint-Paul offers a haven of comfort during your stay in the Charlevoix region!Treat yourself to comfort and relaxation in friendly Hôtel Baie-Saint-Paul.Hôtel Baie-Saint-Paul is located at the gateway to the city and offers 62 fully renovated rooms. Its highly accessible location is within easy reach of all the attractions that make Charlevoix famous, including Le Train du Massif de Charlevoix, hiking, art galleries and museums, helicopter tours, whale-watching, and much more. ... more   less 
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Also Known As:
Baie Saint Paul Hotel
Hotel Baie Saint Paul Baie-St-Paul, Quebec

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