Our first experience at the Maison Otis had been quite a pleasant one. We stayed in a quiet room on the second floor. Although the bathroom was quite plain, the room itself was well decorated and charming. When planning our second trip through Baie St Paul we did not hesitate to rebook at this auberge. Unfortunately our second experience was pathetic. We booked room 11 which is described as "Grand Luxe". We took that to mean luxury - our mistake! When we checked in we were surprised to find out it was on the first floor. It was right beside the main entrance and faced a busy street. It was very dark. We could hear people walking in the room on the second floor and much to our digust we could hear the water running down the drain pipes when they flushed the toilet. The red whirltub surrounded by mirrors in the miniscule bathroom looked like it belonged in a 1970's motel with shag carpet! We immediately returned to the front desk and asked to change rooms. Our request was denied because they did not have anything similar or inferior available. When we checked out on the following day we did not hesitate to let the staff know our disappointment. This was an expensive room that definitely did not live up to our expectations - especially since it was described as luxury. Once again they didn't seem to care and made no apologies. While our first experience had made us want to return, our second one had completely changed our opinion. We will never stay at this auberge again and we would not recommend it to anyone. Further down the road, in the town of La Malbaie, the accommodations are significantly better.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com and BookingOdigeoWL so you can book your Auberge la Maison Otis reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Auberge La Maison Otis Hotel Baie-St-Paul
- Auberge La Maison Otis Baie-St-Paul, Quebec