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“My relaxation get away” 4 of 5 stars
Review of Royal Islander Club La Terrasse Resort

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Royal Islander Club La Terrasse Resort
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Rhine Road #1 | Maho Bay, Maho, St Maarten-St Martin   |  
Hotel amenities
Ranked #4 of 5 Hotels in Maho
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
“My relaxation get away”
4 of 5 stars Reviewed January 24, 2013

I travel to St Maarten at least twice a year and stay with the Royal Islander. I love it here. The staff is very accommodating and friendly. In fact, everyone on the island is friendly, hence the nickname "The Friendly Island". I have never had a bad meal. The restaurants are right outside the hotel so walking is a must. The beaches are fabulous! I was resistant to write a review because I don't want my vacation oasis to be over crowded but I had to share what a wonderful island this is!

  • Stayed December 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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67 reviews from our community

Traveler rating
    16
    27
    13
    7
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • Any
English first
Nebraska, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 15, 2013

A great time share. The pool is wonderful with changing colored lights. Well maintained. The bar unfortunately was only open certain hours by the pool. The view off the balcony was great for people watching and sunsets. Very nice to sit out in the evening. The room was very clean, had a great kitchen and was within easy access to many shops and places to eat on Maho Bay. Would highly recommend.

Room Tip: Great A/C if needed. Nice security. Small cars for the parking lot help.
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  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 19, 2012

This was our second stay at La Terrasse. We find this location really great and easy to get to both the dutch side attractions like Simpson Bay area, Maho, and Mullet Bay. It is a bit of a drive to Philipsburg, but isn't too bad if you time it right. We found the staff to friendly and attentive. The room is very spacious, we had a one bed room this time and really enjoyed the views from the balcony. The kitchen was perfect for doing simple breakfast, coffee, and a microwave to warm the leftovers. The king bed was very comfortable. All was clean and updated.

Room Tip: Call ahead and try to request a higher floor for the best views.
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  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, Virginia
Top Contributor
126 reviews 126 reviews
17 hotel reviews
Reviews in 43 cities Reviews in 43 cities
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed September 2, 2012

Maid service is good when they come by which is about twice a week. The rooms are old but well kept and clean. This place charges for everything. Parkng, safe, Wifi,beach towels and PC to print airline boarding passes. But they are friendly people that understand that without tourism that will starve,
This condo/timeshare complex in Maho is right beside the airport, which is not as noisey as you would expect. Parking in Maho is a nightmare, thus the reason for charging fot parking under the complex,
They get a solid 4 star because they were very responsive. Dishwasher burned up, replaced in 1 hour, hair dryer brok, replaced in 30 minutes. They take US dollar an travelers checks. Your redit card company will chage you 3% for it transaction and there is no exchange of currency. Total ripoff.

Room Tip: le islanTake travelers checks on keep everything lcked up. Security is everywhere, but thief is ther...
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  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Putnam, Connecticut
Top Contributor
126 reviews 126 reviews
23 hotel reviews
Reviews in 46 cities Reviews in 46 cities
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed August 21, 2012

I just returned from 8days in St. Martin. Love it there. I had not stayed at La Terrasse. I was impressed with the room. 5577, three bedroom penthouse. I enjoyed the location because there is a lot to do in Maho bay.

  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burlington, Vermont
Senior Contributor
47 reviews 47 reviews
18 hotel reviews
Reviews in 23 cities Reviews in 23 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed July 2, 2012

This was the second resort we stayed at on this trip to St. Maarten. The first place was awful so that may be why my impression of this place was so good. First off, the location was outstanding! Several things to do within a 2 minute walk. The staff at the front desk were very friendly, though a few times they were sleeping. The room itself, was clean, comfortable, and had great AC. The view was terrific. Though it is right next to the airport, with the sliding glass door to the balcony closed, noise was minimal. I would definately reccomend staying here and would certainly return.

  • Stayed June 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed June 24, 2012

First impressions not good, as the lobby is tired, but it's supposed to be in the middle of refurbishment, so maybe it will be better soon. Reception staff, when they were actually around, werent very helpful or informative. Everything seemed to be too much trouble. This from an island calling itself the 'friendly' island!
Staying at La Terrasse certainly makes you feel second class to its sister hotel across the road, La Plage. For example, you're not allowed to use their pool, even tho there are no facilities at the pool at La Terrasse. When I complained I was told 'its the management'. I went to guest services and they gave me a pass for a towel (they're colour coded so they know where you're staying!). The pool at La Terrasse is great tho - almost like having your own private pool! The couple of times the bar was open, the was no-one staffing it! Again, when we rang reception, they said it was privately run so couldn't do anything about it.
We used the bar/restaurant at La Plage, and one day asked if the TV could be switched on (Euro 2012 football). 20 minutes later, someone finally arrived, and after a great deal of huffing and puffing, basically said to my husband 'youd better be watching this now I've gone to the bother of turning it on'!
Good points (yes, there were some!). Our room was great. It was a studio, but was massive, with huge bed and loads of fresh towels etc. it had a small kitchenette which was fully equipped, and was clean and comfortable.
The hotel is next to the airport, which sounds awful, but it was actually great, as you could watch the planes coming in over the beach. A must-do is to stand on the beach when the jumbo jets are coming in. It feels as though you can touch the wheels! It's also great to watch the planes take off, as they're really close to the fence. Stand clear tho, unless you want to be jet-blasted into the sea! Great to watch the nutters who do tho! :)
The activities desk in La Plage helped us to arrange a quad bike for a day, and were very helpful.
The location of the hotel is great for accessing other parts of the island, it's 2 minutes to the beach, and there's a small supermarket one minute away. There's a 'strip' of restaurants and a casino, and reliable taxis to get you anywhere else.
We did have a great time, and the only reason I haven't scored this higher is the lack of customer service.
La Terrasse, take note!

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Royal Islander Club La Terrasse Resort

Address: Rhine Road #1 | Maho Bay, Maho, St Maarten-St Martin
Location: Caribbean > St Maarten-St Martin > Sint Maarten > Maho
Amenities:
Bar / Lounge Beach Casino and Gambling Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Maho
#4 On the Beach Hotel in Maho
#4 Spa Hotel in Maho
#4 Casino Hotel in Maho
Price Range (Based on Average Rates): $
Number of rooms: 159
Also Known As:
Royal Islander Club La Terrasse Hotel St. Maarten/St. Martin
Royal Islander Hotel La Terrasse
St Maarten Royal Islander
Royal Islander Resort La Terrasse

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