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“Beautiful views, cheap and cheerful” 3 of 5 stars
Review of Ballachulish Hotel

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Ballachulish Hotel
3.0 of 5 Hotel   |   Ballachulish | just off the main A82 Glasgow to Fort William Road, Ballachulish PH49 4JY, Scotland   |  
Hotel amenities
Ranked #2 of 2 Hotels in Ballachulish
Liverpool, United Kingdom
Top Contributor
59 reviews 59 reviews
15 hotel reviews
Reviews in 28 cities Reviews in 28 cities
55 helpful votes 55 helpful votes
“Beautiful views, cheap and cheerful”
3 of 5 stars Reviewed January 6, 2013 via mobile

Room was tidy if not a bit grotty, the plus point of staying here being the absolutely magnificent view over the loch. Breakfast was pretty dreadful too, I would say its cheap and cheerful, but it's not exactly cheap... I've stayed in better hostels!

  • Stayed January 2013
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Martin M, General Manager at Ballachulish Hotel, responded to this review, February 8, 2013
I was sorry to read that you did not enjoy your stay with. If we had been aware that you were unhappy with your room we would have been more that happy to offer an alternative subject to availability. I do hope that you will return to stay with again in the future .
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622 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (156)
Date | Rating
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English first
glasgow
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 31, 2012

Booked on the Nevis Range ski pack which was extremely well priced. Unfortunately the ski centre were recording 100mph winds and the weather forecast mentioned "tortuous mobility" (by far one of the more entertaining forecasts I've ever read) so we didn't get to hit the slopes. We have kept the ski passes for another trip though.

Room was nice and big, with a comfy king sized bed.

Hotel is nice, maybe slightly dated. Food was nothing special but good enough after a fairly active day. The bar had an excellent selection of malts (something that a number of highland hotels lack believe it or not).

When the weather cleared a bit the views from the hotel are stunning.

The hotel is situated about 20 minutes from Fort William and 40 minutes from Oban. Both towns have plenty to see and do.

If I was to summarise this hotel was good enough for a short break, but I don't think I'd pay the full price for it.

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Martin M, General Manager at Ballachulish Hotel, responded to this review, February 8, 2013
Thank you for your review following your stay with us. Very happy to read that you enjoyed your stay with us and it was unfortunate that you were not able to make it to the ski slopes. Hopefully when you return to use your ski passes you will stay again with us here in Ballachulish.
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Glasgow
Top Contributor
68 reviews 68 reviews
10 hotel reviews
Reviews in 28 cities Reviews in 28 cities
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed December 29, 2012

We had an overnight stay this week at the Ballachulish Hotel. We had booked this on a 5pm Big Deal and paid £74 for dinner, bed and breakfast. The staff were very friendly and helpful throughout. We had a light lunch - we chose the tuna melt panini which was just ok. On the whole the hotel was not particularly warm. I do realise it must be difficult to heat such a big old building but a bit more attention should be paid to this. The room was large and reasonably well furnished. The very large lounge was pleasant to sit in having a quiet drink before dinner especially if you could get next to the coal fire. The dinner was a big let down - the choice was deep fried breaded haddock, cottage pie, gammon steak or a pasta dish. Breakfast was much better with a very good choice of hot items. All in all it was a pleasant evening.

Room Tip: We were in room 205 which was quiet and had a lovely view of the water.
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  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Martin M, General Manager at Ballachulish Hotel, responded to this review, February 8, 2013
Thank you for your feedback following your stay with us. It was good to hear that you found my staff to be friendly and helpful. We note that you enjoyed your breakfast and we have also discussed your feedback on the choice on our Dinner menu. We are constantly reviewing our menus and will take on board your constructive comments.
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Glasgow, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed December 29, 2012

A large party stayed at the hotel on the 9.12.12 for an 18th Birthday Party. We had stayed at the hotel a number of years ago in the older part of the hotel. At that time the room was lovely and full of traditional scottish charm. We had a beautiful relaxing bathroom. However, for this second trip we were in the so-called newer more modern part of the hotel. What a let down! Could not believe the difference in these two parts of the hotel. The two ground floor rooms were the worst given the were old, tired and lacking in any cosy warmth. Zero highland character - cheap and nasty bland, faded room. The toilets were the pitts! Stinking old cheap suites that would not be out of place in grubbiest student digs. I book into hotels regularly and look forward to relaxing in a beautiful bath with my expensive products. Brought them but decided there was no way I was going anywhere near this stinking bathroom. Could only use this space for basic necessities! The bar was slightly better but when you are about to sit down to an evening meal in a Scottish Highland Hotel you do not want to hear the radio but rather are looking for some lovely traditional Scottish music. The food was exceptionally poor. I should have realised sooner why the hotel was virtually empty. I really think if you want to go to this hotel they should paying you to stay here. Clearly, people voted with their feet, hence, why the hotel was empty. For the first time in my life, I left without leaving a tip. Would never go back; its hotels like this that given Scotland and really bad name for being cold, dull, dreary and tired. Get your act together and do not have people left feeling so upset particularly when so much money is being spent by customers.

Room Tip: Stay away!
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  • Stayed December 2012, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Ballachulish hotels

Stoke-on-Trent, United Kingdom
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 23, 2012

We had our wedding reception here in 2011, which was fabulous. The staff and food were absolutely fantastic, everything went smoothly and all the guests were delighted.
We stayed for our first anniversary and had a delightful, romantic stay.
We're now back for the weekend before Christmas, which has been magical. There are Christmas trees and log fires in the lounges and the atmosphere is amazing. As usual the food is fantastic (and we're hard to please!) and the staff are wonderful. The hotel manager, Frank, deserves special mention as he works so hard to make everyone feel welcome and pampered. We feel like VIPs!
If you want a room with a view, rooms 104, 105 and 106 have 2 or 3 windows looking out onto the bridge and also onto the loch. You can sit in bed with a cuppa admiring the views. 106 also has a jacuzzi bath. In the new part of the hotel there are ground floor rooms suitable for people with mobility problems.
Finally, a huge bonus is that dogs are very welcome at the hotel and are allowed in all areas apart from the restaurant. There's also a nice short walk by the loch side immediately in front of the hotel.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Martin M, General Manager at Ballachulish Hotel, responded to this review, February 8, 2013
It is always very satisfying to read our guests comments when they have had a really enjoyable stay here at the Ballachulish Hotel. As a team we discuss all feedback and my staff do get highly motivated when they are made aware of very positive reviews. We hope its not too long before you return again to stay with us.
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Bathgate
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
Reviews in 14 cities Reviews in 14 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed December 17, 2012

We stayed at the Ballachulish hotel for a weekend in December 2012. The hotel is located right on the loch side however rooms with a view over the loch are charged extra I believe. There aren’t really any other amenities in the immediate vicinity of the hotel which is situated a little way from Ballachulish.

The building itself is fairly traditional and certainly has ‘charm’. The main part of the building is older and looks a little tired. Carpets are wearing and some of the wooden areas would benefit from a good polish and dust. The wooden staircase to the rooms creaks loudly on every step (and I mean loudly!) so no chance a discreet entrance or exit. Our room was on the first floor and whilst the view was effectively non-existent (looking straight across at a wall of the building) the room was huge. We had a large double bed, a single bed along with a ‘lounge’ area consisting of a solid coffee table, a couch and two chairs. The bathroom was also large and had a bath with a hand held shower and a separate walk in shower. The bathroom and general room area was clean and the housekeeping for the room was good. There was a decent flat screen TV with the usual Freeview channels and tea and coffee making facilities. There was also a dressing table and hairdryer.
We stayed on an ‘all inclusive package which consisted of breakfast, dinner and four free drinks each per person per day. The ‘free’ drinks are limited to beer, a small glass of wine, soft drinks, coffee or tea. Breakfast is self- service from a buffet and coffee or tea and toast can be ordered. The breakfast had a good range of hot and cold choices and the quality was good. On the first day some of the hot food was actually quite cold, but not on the 2nd day. Dinner was based on an ‘all inclusive’ menu which had limited choices (around 4 items per course) but the choice was varied enough so that wasn’t a problem. The menu was the same on both days so that was a little disappointing. The food itself was very good, and so well worth eating in the hotel.
The stay also qualified us for access to the leisure facilities, however we hadn’t realised until we got to the hotel that the pool and other facilities are actually in the sister hotel. It’s not a quick walk to the sister hotel (most would drive I expect) and to be honest we couldn’t be bothered making the effort to find the sister hotel and use the facilities there.

The staff were friendly and engaged with guests. They were very helpful and really did a lot to make the stay a pleasant one, so full marks to them.

All things considered, we had a very enjoyable weekend and I’d be more than happy to stay again

Room Tip: If you want a loch view, pay the extra - but remember Scotland doesn't get many hours of dayligh...
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  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Martin M, General Manager at Ballachulish Hotel, responded to this review, February 11, 2013
It is pleasing to read that you enjoyed your stay with and enjoyed our facilities including Dinner and Breakfast. We do have a rolling programme of refurbishment which does include bedrooms and our Public areas. Aa you can appreciate this is a lenghtly process. I do note your comments with regards to some housekeeping points and these have been discussed with my relevant team members.
We do hope that you will return soon to stay with us again in the Highlands.
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Newcastle upon Tyne, United Kingdom
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed December 11, 2012

The hotel was very charming, helpful and friendly staff, tasty food (get the balmoral chicken), relax in one of the lounge areas with a warm fireplace and of course stunning views and scenery.

I have read some of the other comments and yes like others with groupon our room didn't have a view but we didn't care, we were out most of the time. The bed was very comfortable and the radiator was very powerful (some have said the rooms are cold). The only thing was the bathroom could be updated but it was clean with fresh towels.

The surrounding area is stunning and no photograph can do it justice.

One small hint, the drinks are expensive from the bar so bring a bottle of wine or whiskey for the room. Our room had two armchairs and a table so you can have a relaxing drink before dinner.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Martin M, General Manager at Ballachulish Hotel, responded to this review, February 11, 2013
Thank you for your positive feedback following your short stay with us. It is good to read your kind comments with regards to our food. We do monitor or drinks prices but I will take on board your comments with regards to prices at our next review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ballachulish Hotel

Address: Ballachulish | just off the main A82 Glasgow to Fort William Road, Ballachulish PH49 4JY, Scotland
Location: United Kingdom > Scotland > Scottish Highlands > Glencoe > Ballachulish
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Ballachulish
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ballachulish Hotel 3*
Number of rooms: 53
Reservation Options:
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Also Known As:
Ballachulish Hotel Glencoe

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