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“A Fishy Treat!” 4 of 5 stars
Review of The Cafe - Porlock Weir

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The Cafe - Porlock Weir
Porlock Weir | Somerset, Porlock Weir, Exmoor National Park TA24 8PB , England   |  
Hotel amenities
Ranked #1 of 3 Porlock Weir B&B and Inns
Certificate of Excellence 2014
Devizes
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
Reviews in 22 cities Reviews in 22 cities
31 helpful votes 31 helpful votes
“A Fishy Treat!”
4 of 5 stars Reviewed October 9, 2013

Warm welcome, great afternoon tea, fine views and a first class room, Drinks were reasonably priced and our five course tasting menu was beautifully presented and each mouthful was a delight, we slept like logs and ate a breakfast that kept us going until the next evening meal. All in all a Travel zoo bargain We would certainly consider coming back to this hotel.

Room Tip: Ask for a sea view
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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238 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Top Contributor
135 reviews 135 reviews
32 hotel reviews
Reviews in 70 cities Reviews in 70 cities
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed October 7, 2013

Stayed here on the Travelzoo £99 DBB deal. Superb location, and the room we had was excellent with an awesome sea view. All of the staff were friendly and helpful. The only downside was the five course seafood taster menu - four courses and a dessert. Whereas the food was really tasty and well presented, there really wasn't too much of it. In fact the fourth course, I was expecting the main course, was the smallest piece of monkfish I've ever had. My partner doesn't eat seafood and, to their credit, the staff and chef went out of their way to provide her with excellent alternatives. However, overall, I'm pleased I didn't have to pay the full price for the meal. Breakfast was very good witout being stunnung.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taunton, Massachusetts
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed October 6, 2013

We booked a 5 course taster meal with accommodation from Travelzoo, back in July, our children had bought the experience as a Father's Day present. On our arrival the receptionist showed us to our room, which was a dark room at the back of the hotel, the only window looked out onto a brick wall a few feet away, the on suite was in a corridor with the toilet one end and the hand basin the other.

I went back to the receptionist and said I was very disappointed with the room, as the other rooms had lovely sea views and it transpired that all the other guests were on the same travelzoo deal. She said the rooms were allocated on a first come first serve basis and this was all they had left when I booked. I said if she had told me back in July that the only room left was a dark room at the back of the hotel with no view I could have picked a different date. She said there was nothing she could do about it and became quite hostile when I said I didn't like the room. I suggested that she give us a refund and we would go home. She said she was unable to do this.

We decided to put this behind us and went for a drink in the local pub . On our return the receptionist stopped us and said she had been thinking about it and she would now give us a refund. I said as we had both had a drink we would be unable to drive home, so we would have to stay now.
We went to our room and changed for diner,as we were about to enter the dining room the waitress stopped us and asked us to wait in the corridor. After some time waiting the receptionist explained that the cook, I struggle to use the word chef as this implies a professional,would not provide us with our meal, even though we had paid for it some time ago. He was upset that we didn't like the room so refused to cook for us.

We contacted our son, who lives over an hour away to come and collect us.

We got in touch with Travelzoo and they were appalled when they heard how we had be treated. They looked into the whole matter getting both sides of the story. They were extremely apologetic and gave us a full refund and said it has then been passed to their senior management to deal with as they have never had this happen before and they were considering making the owners go on a customer service course if they want to be recommended by Travelzoo.

Room Tip: Don't complain of they won't cook your diner
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Stayed September 2013, traveled as a couple
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rotherham, United Kingdom
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 1, 2013

We stayed at this wonderful hotel last weekend unfortunately only for 1 night. The location is idyllic and the hotel is simply lovely and before checking in we had a look round the lovely Porlock village. We had the most spacious Allerford room which had wonderful sea and bay views and the double bed was simply dreamy. Our visit included the 5 course seafood taster menu which was truly scrumtious and the wine flight was purchased alongside as a welcome treat. After a blissful nights sleep we were treated to a delicious full breakfast before exploring properly. An absolute must is to download the Porlock trails app to your Smart phone- detailed in the little shop. We went on 2 wonderful walks using this app with a pit stop at the Ship Inn for lunch. The walk from the Bossington NT car park is an absolute must and beware Holm Oak woods. A fabulous break away and one we will be repeating for sure.

Room Tip: The Allerford is lovely and had an amazing nights sleep
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
5 of 5 stars Reviewed October 1, 2013

The Cafe is in a fantastic location! The peace and quiet and the view over the water are superb. The hotel staff are friendly and welcoming. The lounge and dining room are fabulous. The food and drink are excellent...even if you are not a lover of shellfish. The Dunster room we stayed in, while comfortable, has a rather unusual but quite serviceable en-suite bathroom. We enjoyed our stay here and would have no hesitation about a return visit and recommend this place as a great get-away break.

Stayed September 2013, traveled as a couple
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Great Torrington, UK
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
Reviews in 23 cities Reviews in 23 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed September 30, 2013 via mobile

We also took advantage of a Travelzoo offer and had a night at the Cafe. Our room was lovely and comfortable and unusually had 2 armchairs so we could enjoy the view over to Wales. We found the seAfood meal a disappointment with only 2 of the 5 courses to our taste but it would not stop another visit to try other things. The breakfast was terrific and the staff were friendly and helpful. Would recommend,

Stayed September 2013, traveled on business
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Cheltenham, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 26, 2013

Took advantage of a Travelzoo Offer which included Seafood Dinner with overnight stay and breakfast. Would recommend The Cafe without hesitation and would certainly go back. Extremely friendly staff who made us feel very welcome. Nice surroundings and very comfortable room. Superb Seafood Dinner, every flavour could be tasted and the attention to detail with the accompanients to each course was incredible. Excellent breakfast, my porridge with drambuie and caramelised bananas was to die for!

Stayed September 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Cafe - Porlock Weir

Address: Porlock Weir | Somerset, Porlock Weir, Exmoor National Park TA24 8PB , England
Location: United Kingdom > England > Exmoor National Park > Porlock Weir
Amenities:
Bar / Lounge Beach Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 3 B&Bs / Inns in Porlock Weir
Price Range (Based on Average Rates): $$
Number of rooms: 5
Official Description (provided by the hotel):
Set in the heart of Exmoor National Park in front of the 13th Century harbour at Porlock Weir, Somerset. The Cafe, formerly known as ‘Andrews on the Weir’, was relaunch in Summer of 2011 for those who want to enjoy the countryside retreat by the sea but weren’t prepared to compromise on high standards in accommodation and food. ... more   less 
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Also Known As:
The Cafe - Porlock Weir Somerset

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