I had bought a voucher for one nights' accommodation well in advance and rang and booked for Saturday 23rd February. On arrival was shown to our room which didn't appear to be in the main hotel - through the bar, past the kitchen, outside into a courtyard, in another door, up some rickety stairs and down a dingy corridor, only to find no key in the door. The gentleman who was covering for the owners said he would fetch the key, which he duly did and promptly left. When we let ourselves in, it was to a dark, tiny room, with two single beds pushed together. I then noticed that there was someone else's belongings in the room. Trapsed back down to the bar and the guy didn't know what to do or say. After ten minutes he rang the owners and said that they would be arriving very soon. When they did come in (and walked past us twice without acknowledgement) the wife said her husband would sort it and he eventually said he had got us a room in a b&b just 50 yards up the road, and actually said that their bedrooms were far better than his!! He then said that we were to return to the Black Swan for breakfast!! Tight fisted or what!! All I'll say about the b&b is that it was fantastic - owners/bedrooms/furniture/layout/ comfort/welcome - all far superior to that of the Black Swan Hotel. Despite all this, we ate at the Black Swan that evening (there's not many options available in Middleham!) and did trapse back there on Sunday morning for our breakfast and the food was good. All in all, extremely disappointed with the accommodation aspect of our weekend away.
- Also Known As:
- Black Swan Hotel Middleham, North Yorkshire
- Official Description (provided by the hotel):
- Situated in the village centre, The Black Swan Hotel is a traditional village inn. With log fires, real ales and superb homemade food. Dublin based restauranteur and Chef Chris Allan has brought his talent to Middleham. With restaurants in Ireland, Darlington and now North Yorkshire, Chris and front of house partner Mel are going from strength to strength. Fantastic food, freshly prepared and cooked to order. ... more less
- Reservation Options:
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