We stayed here overnight while driving from Ohio to Texas. I reserved the room online for 2 adults and 2 small children. I chose this hotel because it had a pull out sofa, free wifi, and a breakfast bar. When we arrived to the hotel, the front desk clerk couldn't find our reservation. She said they have had problems with their computer system. She was able to give me the type of room I had requested at a bit of a lower rate than quoted online. I asked about a crib (I had requested that in my online reservation) and she said they didn't have them....that made for an interesting night with a baby!
When we pulled around the building to find our room, I was surprised to see that part of the hotel was under construction. This should be advertised online. When we opened our room, we were greeted with a musty, stinky smell. The room was spacious, the furniture was out-dated and dirty. We were supposedly in the Business Place Suite....there was nothing 'suite' about this room. I opened the sofa bed for my 4 year old, only to find a cheap, dingy matress (no sheets, no pillows could be found in the room). I went to the front desk to ask for more pillows and bedding for the sofa bed and was told they didn't have any extra pillows. There were FOUR pillows total in the room, with sleeping arrangements for up to 6. The clerk gave me a flimsy gross blanket with holes in it and a stained sheet for the sofa bed. The carpet was disgustingly dirty. I gave my kids a bath and within 10 minutes their feet were black from the carpet.
The breakfast bar in the morning has a lot to be desired... we had our choice of two types of cereal, bananas, bagels, biscuits, or a danish.
This room was supposedly a comfortable, clean, relaxing suite...perfect for business or pleasure....I found it to be none of the above. I paid $68.99 for the night and that was way too much. I probably would've been better off at the cheapest motel in town. Had I not been in the car for 13 hours, I would've found somewhere else to stay.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.