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“Would stay again” 5 of 5 stars
Review of Holiday Inn Express Hotel & Suites Forrest City

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Holiday Inn Express Hotel & Suites Forrest City
2.5 of 5 Hotel   |   220 Eldridge Rd, Forrest City, AR 72335   |  
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Ranked #2 of 11 Hotels in Forrest City
Certificate of Excellence
Waco, Texas
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Would stay again”
5 of 5 stars Reviewed July 22, 2014

Comfortable beds, clean, quiet rooms. Roomed AC worked very well. Great staff. Easy in and out, near Interstate I-40, west of Memphis We liked it so much we drove 900 miles to stay there again on trip home.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
Helpful?
2 Thank Headsetlady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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153 reviews from our community

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Dallas, Texas
Level Contributor
75 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed July 16, 2014

This property appears very new, so everything was nice and clean. The front desk staff made check-in a breeze, and gave me the usual Platinum status recognition (no upgrade, though!). The breakfast was the standard HIE fare, but it gave us a good start to another long day on the road.

BEWARE: construction on I-40 in Forrest City can cause delays, and it makes re-entering the interstate very difficult.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Service
Helpful?
2 Thank BigTxDaddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Casselberry, Florida
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 8, 2014

This was a late night, last minute stop for us and was a great find. Ember, at the desk was extremely helpful and overall hotel service was great. Our room was a king suite with a sofa bed for the 2 kids. I didn't hear any complaints from them about the bed. They provided a mattress cover and comforter with the sheets for the bed. The only problem was the comforter in the room had a dirty spot on it, but we called the desk and Ember personally delivered a clean comforter to us within minutes. The king suite was on the corner and was very large. The wet bar with microwave and fridge had plenty of room and wasn't squeezed into the entertainment center like a lot of hotels. The bathroom was also extra roomy. The whole place looks clean and fresh. I would stay here again if we were in the area. It would be a great place to stay for several days because of the space, cleanliness and free breakfast. Unfortunately it was just a stop on the road for us. There is an indoor pool and small fitness room.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank s1492
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 3, 2014 via mobile

We stayed here while visiting relatives and I always worry about where to stay. The hotel has a very friendly staff who accommodated us for breakfast and even a last minute room addition. Very clean rooms and I'm extremely picky about cleanliness.

Stayed July 2014
Helpful?
2 Thank Henry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Orleans, Louisiana
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 22, 2014

This Holiday Inn Express and Suites is one of the best. We have stayed at many as it is our primary "go to" hotel when staying out of town. You get what you pay for in any city/town and this is no exception. It was one of the priciest in the area but worth every penny. Customer service was above average, pool was nice, room was "very clean", furnishings throughout were exceptional. I must make note however that the beds were the most firm that I have ever experienced at a Holiday Inn which was the only negative. When I say firm I mean hard..Bathrooms were clean and efficiently designed. Overall an enjoyable stay!

Room Tip: Beds are very firm as of June 21, 2014.
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  • Stayed June 2014, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank jamesv911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
O'Fallon, Illinois
Level Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed June 17, 2014

This beautiful new hotel fails at the most basic level -- the bed test. The beds are covered with plastic which crinkles with every move and holds the body heat. I could not believe the mattresses were the Holliday Inn norm of Serta perfect sleeper, because they were nearly as hard as the floor. And when I put in a negative comment at the front desk (nicely), all the clerk said was "sorry".
P

  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
1 Thank CoriLyons131
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Forrest City, responded to this review, July 3, 2014
Dear CoriLyons131,

First of all, thank you very much for your recent stay with us. It is unfortunate that the beds were not to your liking. As a valued guest, your comments are very important as it helps us constantly improve our standards for service and quality.

Please be assured that corrective actions will be considered in the areas that you mentioned. Should your future travels bring you back to the area, we would love to serve you again.

Kind Regards,

Tracy V.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, North Carolina
Level Contributor
67 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed May 28, 2014

My family and I are actually from Forrest City originally and this is the hotel we stay at when we go back home for a visit. It is the best hotel in the area being the newest. The free breakfast is also a delicious plus! The staff are very friendly and we always found our room to be clean and presentable. There was a slight mix-up on our reservation for our last visit since we were arriving at 5am. The staff were very accommodating and ensured we were satisfied by providing a free room upgrade. The indoor pool is always a hit with my kids. There is not a lot to offer as far as the surrounding area, but sadly, that is just Forrest City. The best restaurant choices are Andrey's mexican or Delta Q which are both south of the interstate just off the main highway (Washington Street). If travel has you visiting Forrest City, choose this hotel. You'll be glad you did.

  • Stayed March 2014, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Jennifer K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Forrest City

Address: 220 Eldridge Rd, Forrest City, AR 72335
Phone Number:
Location: United States > Arkansas > Forrest City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 11 Hotels in Forrest City
Price Range (Based on Average Rates):
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Forrest City 2.5*
Number of rooms: 82
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