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“✨✨Steeler Fans Travel through Arkansas heading home✨✨” 5 of 5 stars
Review of Holiday Inn Express Hotel & Suites Forrest City

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Holiday Inn Express Hotel & Suites Forrest City
2.5 of 5 Hotel   |   220 Eldridge Rd, Forrest City, AR 72335   |  
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Ranked #3 of 11 Hotels in Forrest City
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
“✨✨Steeler Fans Travel through Arkansas heading home✨✨”
5 of 5 stars Reviewed January 20, 2014

This was a one night stop over heading back home. Lobby Staff was nice although we reserved two rooms we did not receive our package for being Gold members, we normally get water & chips. Maybe this happened because we made our reservations a few hours before we arrived? The hotel seemed very new. We had a room on the second floor & got our daughter a jacuzzi room on the 1st floor. Of course our daughter really enjoyed her room! Our room was very clean & really spacious just to be a standard room. (I will upload a few photos of the rooms! very nice!) The rooms came with a microwave, small coffee pot, large flat screen TV, and a medium sized refrigerator, which is larger than what I've seen in other hotels. Not a lot to choose from as far as restaurants in the area but desk staff pointed out a few options nearby, we ate at the Don Jose restaurant and it was good! Had a good night sleep, my husband mentioned he thought the bed was a bit hard but I slept well. From my other reviews you know I can quickly detect a room that has been smoked in and trust me the room had no smoke smell at all and I didn't smell any in the hallways so it is a 100% smoke free hotel! Breakfast was ok, I wish all hotels would dump the powdered eggs and cook real eggs! The bacon was too thin so it was crunchy! They have a nice pancake machine, the warm cinnamon rolls were great! Breakfast young lady was really nice ( she had blond curly hair & a great smile), I apologize to her for not getting her name as she went out of her way to make some bacon for me that was not crunchy -- Thank You so much, it made my experience so much better!!! Please IHG, give the breakfast staff the tools they need to be successful! Better ingredients, real eggs, & bacon that the staff can cook without it being burnt, would help make IHG the line that folks would look for, I know I would! I normally give 4 stars on hotel reviews but because the young lady at breakfast, I'm giving the highest review I can. Thanks to Breakfast Staff, we will definitely stop here again when we are in the area.

Room Tip: We were on the second floor, heard some noise before going to bed but nothing during the night.
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  • Stayed January 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley B, Director of Sales at Holiday Inn Express Hotel & Suites Forrest City, responded to this review, January 23, 2014
Thank you so much for being a loyal guest!! We are all so happy to read your kind words, as well as your feedback. We shared your review with "Bri", the young lady that assisted you with breakfast, and she was so excited that she made a positive impact on your guest experience. It was also wonderful to hear that your daughter enjoyed her stay as well! Thank you for choosing Holiday Inn Express & Suites- Forrest City..We look forward to seeing you again.

Please see private message also.
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74 reviews from our community

Traveler rating
    45
    18
    3
    6
    2
See reviews for
27
13
6
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Champaign
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 3, 2014

We overnight here on our way home to IL after a 9 day road trip all over Texas. This was the last of 5 hotels and was such a nice, comfortable place to be after a long day of traveling. We appreciate the helpful, friendly staff the front desk and breakfast!

Stayed January 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley B, Director of Sales at Holiday Inn Express Hotel & Suites Forrest City, responded to this review, January 6, 2014
I am so glad you were able to relax here at the Holiday Inn Express & Suites-Forrest City after such a long road trip. We love hearing that our guest felt at home and enjoyed their stay!!! We hope to see you again soon!!! Thank you for choosing to stay with us!!!
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Rockport, Texas
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed December 31, 2013

On our way to South Bend, Indiana in October 2013, my husband and I stayed at this hotel. The front desk receptionist was very friendly and welcoming, and gave us both a welcome package of water and chips. The room was very nice, good size bathroom, and a very comfortable bed. The hotel offered a hot breakfast, which was good. Me, being on crutches, the girls who worked in that area couldn't have been more helpful to me. I would definitely stay there again and would recommend this hotel.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley B, Director of Sales at Holiday Inn Express Hotel & Suites Forrest City, responded to this review, January 6, 2014
AWESOME!!! Our team will be so happy to hear your kind words!! We are so glad our staff made you feel welcomed...we hope you continue choosing us as your home away from home when your travels send you our way!! Thank you again for choosing Holiday Inn Express & Suites-Forrest City!!!
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Kingwood, Texas
Top Contributor
113 reviews 113 reviews
11 hotel reviews
Reviews in 44 cities Reviews in 44 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed December 13, 2013

We found this to be a great place to stay for a reasonable price. The room was large, newer and clean. The breakfast was hot and fresh and the staff was nice. We enjoyed our stay here. Would definitely stay again if going through the area.

Room Tip: We took a room on the 4th floor so there would be no noise above us. We got in late and would be che...
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  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley B, Director of Sales at Holiday Inn Express Hotel & Suites Forrest City, responded to this review, December 16, 2013
We are so glad you had a great guest experience during your stay with us!! We hope you continue to stay with us when your travels lead you our way... Wishing you happy holidays!!
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Oshawa, Canada
Top Contributor
144 reviews 144 reviews
22 hotel reviews
Reviews in 42 cities Reviews in 42 cities
241 helpful votes 241 helpful votes
5 of 5 stars Reviewed November 21, 2013

Nothing to criticize here!

Every aspect of our stay was 5 star.

Seldom do we find nothing to criticize.

Be confident to stay at this property!

Great Atmosphere, Location, Room Cleanliness & Amenities,

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley B, Director of Sales at Holiday Inn Express Hotel & Suites Forrest City, responded to this review, November 25, 2013
Thank you so much for your kind words!!! We are so excited that your guest experience with us was awesome!!! We hope you continue to stay with us on your travels!! Have a great holiday!! Again thank you for staying with us at the Holiday Inn Express & Suites-Forrest City.
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Lindina22
Contributor
17 reviews 17 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 19, 2013

The employees were definitely polite, patient and knowledgeable. The room was clean, well-stocked and ready for us on check in. It was always easy to find the hotel when we were returning, it is the tallest building around in a very convenient spot just off the highway. If you are tired of driving, there are quite a few restaurants and fast food with walking distance. The employees were definitely polite, patient and knowledgeable. The room was large, clean, well-stocked and ready for us on check in.The shower worked well, the little shampoo/lotion are Bath & Beauty and smelled great on my 3-1/2 yr old grandson, the beds were comfortable, sheets crisp and clean, towels were nice and big. The only problem I ran into was the high bathroom counter. Great if you are 6', barely manageable at about 5'. They need stools for families. I didn't ask for one, but it would have been better than having him use the toilet for brushing his teeth (not rinsing the brush!). The refrigerator and microwave made it even better.
The free breakfast had items to please anyone. Biscuits, gravy, patty sausage, scrambled eggs, a magic pancake machine to do-it-yourself pancakes, juices, and all the bread and pastry items you can think of. The indoor pool was a good reward for the little one. The area did not have a strong chlorine smell. There was a rack with big clean towels. The water was warm, and it was a good way to burn off energy from the long drives the two days before and a good regrouping time for the adults. The staff went out of their way to accommodate us. They should be commended for being such good employees, especially the red head front desk woman and the breakfast ladies.

Room Tip: Not much soundproofing. Ask not to be directly beneath children.
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  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley B, Director of Sales at Holiday Inn Express Hotel & Suites Forrest City, responded to this review, November 25, 2013
GREAT!!! Thank you for all the compliments!! We are so glad you enjoyed your stay with us!! We shard your comments with the "red head" ha ha also known as Leigh and she was very happy that she was able to make you all feel at home. Bring your grandson back to see us and play in the pool again soon. Thank you for choosing Holiday Inn Express & Suites-Forrest City.
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Arkadelphia, Ar
Top Contributor
53 reviews 53 reviews
25 hotel reviews
Reviews in 32 cities Reviews in 32 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed November 7, 2013

Stopping when I'm less than three hours from home is out of the ordinary for me. Rain coupled with construction led to a change of plans. I found this Holiday Inn to be exceptional from my initial contact with Mary Lou who efficiently booked my room to Kimberly who warmly greeted this very weary traveller. To compound things health issues prompted me to ask re: the possibility of a late checkout. Mary Lou was more than caring & gracious. Definitely would stay again when unusual circumstances warrant it.

Stayed November 2013, traveled solo
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley B, Director of Sales at Holiday Inn Express Hotel & Suites Forrest City, responded to this review, November 25, 2013
Hope your feeling better, first of all. We are so glad you chose to stay with us during your travels, and even more excited that you had a great guest experience with us!!! We hope to see you again when the road leads you our way.
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Additional Information about Holiday Inn Express Hotel & Suites Forrest City

Address: 220 Eldridge Rd, Forrest City, AR 72335
Phone Number:
Location: United States > Arkansas > Forrest City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 11 Hotels in Forrest City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Forrest City 2.5*
Number of rooms: 82
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