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Holiday Inn Express Hotel & Suites Forrest City
2.5 of 5 Hotel   |   220 Eldridge Rd, Forrest City, AR 72335   |  
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Ranked #3 of 11 Hotels in Forrest City
London, Ohio, United States
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Nice!”
4 of 5 stars Reviewed July 2, 2013

We stayed in April 2013 on our way down to Texas from Ohio. Very nice clean new hotel. The pool was so chlorine-filled, though, the kids couldn't breathe, much-less swim in the pool room. Breakfast was good and the front desk clerk, super-nice. So I stayed again in June 2013. The same nice clean rooms, the pool was better. The clerk was so-so. She didn't seem interested in helping us get more towels or shampoo. Not a deal breaker. Would stay again.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley B, Guest Relations Manager at Holiday Inn Express Hotel & Suites Forrest City, responded to this review, July 11, 2013
Thank you so much for choosing Holiday Inn Express & Suites-Forrest City. I would like to appologize for any inconvinience you experienced during your stay. I hope you give us another chance to deliver the guest experience we are capable of delivering. Thank you for your feedback it is greatly appreciated.
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61 reviews from our community

Traveler rating
    37
    15
    3
    4
    2
See reviews for
23
10
6
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Milwaukee, Wisconsin
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 30, 2013

We stayed here for $115 in a 2 queen beds room one night en route to Little Rock. It was positively reviewed and it fit our needs for one night. Beds were comfortable. Continental breakfast was above average. Pool was indoor and adequate. Overall pleasant stay.

  • Stayed June 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley B, Guest Relations Manager at Holiday Inn Express Hotel & Suites Forrest City, responded to this review, July 11, 2013
GREAT!!! We are so glad you enjoyed your stay with us and hope to see you again soon. Thank you so much for the feedback :)
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Brookville, Indiana, United States
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
Reviews in 21 cities Reviews in 21 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 29, 2013

This was a NEW Holiday Inn Express, and was immaculate. Stayed for one night after a long day of driving, room was just beautiful- so new, we may have been the first people to ever stay in it- or so it seemed. A bit pricey compared to the other Holiday Inn's we have stayed at. Breakfast needed a bit more choices, but we were there for a good night's sleep, so the food was acceptable. Staff very friendly and hospitable.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley B, Guest Relations Manager at Holiday Inn Express Hotel & Suites Forrest City, responded to this review, July 11, 2013
We are so HAPPY that you enjoyed your stay with us!! Thank you so much for the suggestion and feedback. Hope to see you again soon.
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Hunt, Texas
Top Contributor
113 reviews 113 reviews
26 hotel reviews
Reviews in 38 cities Reviews in 38 cities
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed June 16, 2013

New, clean and cheerful. Arriving exhausted after a nine hour trip I was delighted with this apparently new property. I have not stayed in a Holiday Inn in over 25 years and was very p,eased. Our room was large and comfortable, the mattress was easily a 10 for comfort. The pillows were marked soft and firm, which I appreciated and the whole atmosphere of the hotel was cheerful and happy. Before you drive the extra 30 minutes to make Memphis or the 1 hour plus if you are headed to Little Rock, pull over in Forrest City fora comfortable nights rest. Way to go Holiday Inn!

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley B, Guest Relations Manager at Holiday Inn Express Hotel & Suites Forrest City, responded to this review, July 11, 2013
WONDERFUL!!! It is good to know that in over 25 years without staying with a Holiday Inn that we made such a good impression on you. Thank you so much for choosing to stay with us...hope to see you again soon.
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Top Contributor
59 reviews 59 reviews
32 hotel reviews
Reviews in 39 cities Reviews in 39 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed May 28, 2013 via mobile

Yes, this place is new but we had some problems with our stay. We weren't acknowledged as Priority Club members even though we handed our card at check in. We were told the pool was 85 degrees...wrong! We were told to park in the back since we had a trailer. It was an abandoned building parking lot loaded with nails. Not good. The room was nice and spacious and tastefully appointed but the sheets felt like sandpaper and the mattress was hard. It was fairly quiet. Breakfast was a problem. The tables weren't being wiped down, took forever to get eggs and gravy. It wasn't busy so we don't know why the the 2 girls couldn't keep up. We stay at over 90 hotels a year and were very disappointed. Definetly won't be back especially at that cost.

  • Stayed May 2013
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Forrest City, responded to this review, June 12, 2013
Dear TAO58,

Thank you for your recent stay with us and reviewing our property. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. It is regrettable that you found this recent visit to be less than satisfactory due to your experience at check in and the breakfast situation being sub standard. I have taken note and wish to thank you for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service continually.

We value you as a Priority Club Rewards Member and again I extend my apologies for the shortcomings.

Regards,

Pam G
Case Manager
IHGCare
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Chicago, Illinois
Top Contributor
76 reviews 76 reviews
23 hotel reviews
Reviews in 26 cities Reviews in 26 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed May 8, 2013

This is a new HI Express, and it GLEAMS! Just off I-40 (but with no highway noise), the rooms are spacious and well equipped. Furniture is comfotable. The lobby is inviting. Breakfast is the standard HIE, which means enjoyyable.

There is not much to do in Forrest City, and the city center is pretty sketchy, with the exception of restaurant Mallard's Grill, 520 E Broadway Ave. Otherwise, go for Pizza Hut.

Room Tip: Request a room on top floor, to north end of hotel (that's awy from I40)
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  • Stayed April 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley B, Guest Relations Manager at Holiday Inn Express Hotel & Suites Forrest City, responded to this review, July 11, 2013
Thank you so much for your compliment. We are so glad that you enjoyed your stay with us, and hope you choose to stay with us again when your travels bring you our way :)
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Bountiful, Utah, United States
Top Contributor
61 reviews 61 reviews
20 hotel reviews
Reviews in 36 cities Reviews in 36 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed April 23, 2013 via mobile

Stayed here after watching the dog races in West Memphis, AR on our way back to Little Rock. The location of this property with perfect for our needs. We were given a free upgrade to a suite which was nice to give us more room for our stroller and hotel-provided crib. Nice big flat screen TV with great satellite channel selection. Breakfast was standard for HIE, no pancake machine or waffle maker. We didn't use the pool, but it looked nice. I don't think there was a hot tub. There are gas stations and restaurants very close by. I would definitely stay here again if I needed a room in the area.

Stayed April 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley B, Guest Relations Manager at Holiday Inn Express Hotel & Suites Forrest City, responded to this review, July 11, 2013
Thank you for choosing the Holiday Inn Express & Suites-Forrest City! We are so happy that your stay with us was enjoyable. Hopefully the next trip you will get time to enjoy the pool. Hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Forrest City

Address: 220 Eldridge Rd, Forrest City, AR 72335
Phone Number:
Location: United States > Arkansas > Forrest City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 11 Hotels in Forrest City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Forrest City 2.5*
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