We have frequented the Pier, upstairs and downstairs, several times a year over several years and have always been very pleased with the service, food and surroundings. However, on our last visit, one Sunday evening at the beginning of September, we were struck by how grubby and 'tired' looking the menus were, even the tables did not appear to be as clean as one would expect. Worse than that though, we discovered we were sharing our dining space with a large, although very well behaved, springer spaniel! Are dogs allowed in dining establishments? Come on Pier keep up with Milsoms historic and reknown excellent standards! Replace these grubby, worn out menus and clean up the tables thoroughly.
PS The Scottish lady is brilliant, always so friendly - nothing is too much trouble for her!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.