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“Short 3 night stay for golf break @ Dartmouth Golf & Country Club” 5 of 5 stars
Review of BEST WESTERN The Dartmouth Hotel Golf & Spa

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BEST WESTERN The Dartmouth Hotel Golf & Spa
3.0 of 5 Hotel   |   Blackawton, Dartmouth TQ9 7DE, England   |  
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Ranked #1 of 1 Hotels in Blackawton
Certificate of Excellence 2014
Kidderminster, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
“Short 3 night stay for golf break @ Dartmouth Golf & Country Club”
5 of 5 stars Reviewed April 6, 2013

I have stayed and played golf @ Dartmouth Golf & Country Club many times over the last 15 or so years - on each visit I have always been impressed with both the Hotel/Staff and Golf Course. At very short notice I booked a 3 night stay, including breakfast/dinner and 3 rounds of golf with buggies included, for myself & a golfing friend. I was again delighted with the excellent quality of customer service provided by Lana Stephens (Reservations Manager) and all hotel staff and Pro-Shop staff. Considering the adverse weather conditions that Golf Club green keeping staff have had to contend with so far this year, I was pleasantly surprised to find no temporary tees or greens and the fairways were in as good a condition as possible, despite the area having had considerable rain recently. The hotel and rooms have had a considerable upgrade over the last few years and in particular the clubhouse lounge and dining areas are very conducive to a enjoyable stay - with all the bar and waiting staff working to a superb level of customer care. I would highly recommend this venue as a must to put on your yearly planner for any UK golf & holiday breaks.

Room Tip: Try to book a room overlooking the golf course & putting green.
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  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DGCC, Sales and Marketing Manager at BEST WESTERN The Dartmouth Hotel Golf & Spa, responded to this review, April 11, 2013
Hi John E,

Thank you for your wonderful comments especially as you comment, the weather conditions prior to your stay have not been the best, is great that you still enjoyed yourself and that the work that our green keeping staff have been doing throughout the poor weather has been seen!
I will be sure too pass on all of your positive comments to all members of staff throughout the resort.
Thank you once again for taking the time to leave comments for us and we really look forward to welcoming you again soon.

Kind Regards

Huw
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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290 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
  • English first
  • Any
English first
UK
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 4, 2013 via mobile

Just back from enjoying another fantastic value spa break at DGCC cannot wait for next. Staff all so helpful & friendly & changes since last stay very evident & all to the good. Partner did not try out the golf this time but I had two fab spa sessions & our evening meal was excellent. Breakfast was much better this year both in organisation & quality.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DGCC, Sales and Marketing Manager at BEST WESTERN The Dartmouth Hotel Golf & Spa, responded to this review, April 10, 2013
Hi delmanda,

Thank you very much for leaving such wonderful comments for us! It is really great to hear that changes that we have been making internally are being noticed by the people who come back and visit us regularly.

Very happy to hear you enjoyed yourselves so much and cannot wait to welcome you back

Many Thanks

Huw
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Poole, Dorset
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 1, 2013

Very enjoyable stay here, not a golfer but the rooms with a bay window view over the golf course and down the valley are great. The evening meals were really good and if you stay I would recommend you give them a try.
The chef(s) were in evidence and rightly looked proud of what they do.

Room Tip: Get a room with bay window view over golf course, a little extra but well worth it
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DGCC, Sales and Marketing Manager at BEST WESTERN The Dartmouth Hotel Golf & Spa, responded to this review, April 10, 2013
Hi Live-Life-To-The-Max,

Thank you so much for leaving us such great comments. It is great to hear that, especially as non golfers you had such a brilliant time with us.
I am extremely pleased to hear that you enjoyed the food so much and will be sure to pass this on to all the chefs as well as the Food and Beverage Manager.

Many Thanks and hope you visit again soon

Huw
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Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 31, 2013

My husband and I decided to go away for the weekend to celebrate our anniversary and Dartmouth Golf and Country Club was recommended to us by family.

We arrived on Friday afternoon and were first met by the very polite Receptionist. She kindly went through everything and gave us our keys.

We took our bags and went into the room which was beautiful and faced the practice putting green. The cleanliness was superb and not one thing out of place. There was a lovely table with two chairs in the window bay, a tv, tea & coffee making facilities and a reasonable size bathroom.

In the evening we had dinner in the Bar/Bistro and the food was very tasty but not much of an option on the menu. Some of the staff were lovely but some seemed irritated if you asked them a question.

Saturday morning we woke up feeling very energised after a peaceful sleep and we went for breakfast. There was quite a nice selection to choose from and we both ordered poached eggs on toast with a pot of tea and juice. Very delightful.

At 11am we had a spa treatment of a hot stone back massage and a facial. I must be honest and say I have not felt so relaxed in a long time. The staff were lovely and made sure our spa experience was exactly what we expected and mainly what we needed.

After a lovely shower we drove to Dartington Cider Press where there are many stores including Dartington Crystal. Clothes, homeware, restaurants, toy store and a local food store. After we visited all the stores we then took a gorgeous drive through the countryside to Darrmouth and walked around the harbour.

Once returning to the Dartmouth Golf & Country Club we took a lovely swim in the pool and a nice relaxing soak in the powerful Jacuzzi.

After two relaxing nights we are already planning to return.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DGCC, Sales and Marketing Manager at BEST WESTERN The Dartmouth Hotel Golf & Spa, responded to this review, April 10, 2013
HI K-la107,

Thank you so much for taking the time to leave your comments for us. It really is brilliant to receive such a detailed account of your stay so that we can get a real picture of a guests point of view.
Your comment with regards to the evening menu choice has previously been highlighted and you will be pleased to note that we are introducing a new menu with a much larger choice in the coming weeks. I must apologise for your experience with certain staff, I must assure you that this is an exception and certainly not the norm. I will ensure that this is dealt with internally.
I am extremely happy to hear that you had such great experiences throughout your stay from reservations to your bedroom, the spa, breakfast and your food.
I really hope that we can welcome you again so that you can sample the new menu and further explore the South Devon area.

Kind Regards

Huw
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridgeshire
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed March 26, 2013

Dear Keith, Chef Ricky, and everyone at DGCC involved in Rotary Presidents Night 2013 (and 2012, and our wedding in 2011 - sorry my review is so late)

Please accept my heartfelt thanks to you all for making my evening such a great success. With Keith’s usual attention to detail and diligence, running order went perfectly, and in great style.

Ricky, the food was excellent and many of my guests commented the same. These people talk, and outdated preconceptions are fading fast.

With Claire, Chris et al at front of house – delivery is professional, and it feels like we've come home. You always make us so welcome.

Thank you all so much.

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DGCC, Food and Beverage Operations Manager at BEST WESTERN The Dartmouth Hotel Golf & Spa, responded to this review, April 9, 2013
Hi Mike_and_Maryna,

Thank you so much for your kind words relating to your many events held here at DGCC over the past few years, really is great to hear such positive comments about everyone. I have already circulated your comments to all staff within the company.

We all hope to welcome you back soon

Kind Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bath, United Kingdom
Top Contributor
122 reviews 122 reviews
24 hotel reviews
Reviews in 30 cities Reviews in 30 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed March 24, 2013 via mobile

Stayed on a groupon deal. Really like Dartmouth & this is located about 4 miles away in lovely countryside. This place really is for golfers which is fairly obvious. Breakfast very good. Weather was terrible, never stopped raining.

Stayed March 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DGCC, Sales and Marketing Manager at BEST WESTERN The Dartmouth Hotel Golf & Spa, responded to this review, April 9, 2013
Hi Happydays017,

Thank you for taking the time to leave your comments for us. I can only apologise that the weather was poor during your stay.
I am very pleased to hear that you enjoyed your breakfast and hope that you will come and visit again when the weather is slightly better!

Kind Regards

Huw
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waterlooville, United Kingdom
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed March 21, 2013

My partner and I have just returned from a 3 day spa break here. It was very relaxing and a great location to visit the local area. The health facilities were excellent the indoor pool being a real delight. The food was top class, the staff were really friendly and helpful and the bedrooms were really comfortable. If anyone is thinking of taking a break here, we would thoroughly recommend it.

Stayed March 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DGCC, Sales and Marketing Manager at BEST WESTERN The Dartmouth Hotel Golf & Spa, responded to this review, April 9, 2013
Hi Gary W,

Thank you so much for the wonderful comments that you have left for us. It really is great to hear when people have had a fantastic stay. I will be sure to pass your comments on to all staff and departments throughout the company so that they can all enjoy reading you review.

Hope you come back and visit us again soon

Huw
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN The Dartmouth Hotel Golf & Spa

Address: Blackawton, Dartmouth TQ9 7DE, England
Phone Number:
Location: United Kingdom > England > Devon > Dartmouth > Blackawton
Amenities:
Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Blackawton
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN The Dartmouth Hotel Golf & Spa 3*
Number of rooms: 35
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Also Known As:
BEST WESTERN The Dartmouth Hotel Golf & Spa Blackawton, Devon

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