Just come back after spending a week here in a tourer with friends and this was our first family holiday to Devon. before I go on I'm conscious I don't come across as reviewer with nothing good to say but I will give an honest opinion of our experience.
We arrived mid afternoon, checked in okay and was taken to our pitch by a warden. The pitch itself was really big, we chose to go on grass and we were tucked away in the corner which was lovely, same area as our friends so that always helps. Got caravan set up and took kids off to the park as sitting in the car for 6 hours sent them stir crazy.
Park was lovely and busy which was to be expected as we went Easter holidays but never really had to queue up for any length of time - kids (and grown ups) loved it. Now here's were the problems started!
Tucking in to some dinner after a really long day only to experience a power cut, not a major deal at this point but after about 15 minutes the power was restored. This went on a further 4 times that night - mmmmmmmm.
Next day, again went around the park, visited Dartmouth which was beautiful, but after 8pm again, guess what? Yep, power cuts. This time about 5 in one night. In fact, we ended up going to bed as the power did not look like being restored.
Some people, including me, were having a little chunter the next day only to be told by the wardens that loads had joined the site that week and the campers were using too many electrical facilities which was causing the problem. Okay, we'll buy that for now.
Next day - even worse, we must've gone through about 10 power cuts which eventually flattened my tourer leisure battery. By this point everyone was massively annoyed. This is a 5 star campsite with one of the South West's largest theme parks on it but couldn't handle the additional ampage. I ended up going to the reception where nobody would give a solution. All they said was that it was the campers fault for too many electrical items and that a recent visit by wardens had found some tents with big TVs, a microwave and 3 bar heaters in one tent! they said they had issued notices to all tent users saying that in their terms and conditions of business no household appliances should be used! Well if this was the case then why didn't they confiscate the items?
In essence, nobody would take control or be accountable and it got to the stage where people weren't looking forward to the evenings due to all the power cuts. It eventually quietened down and the Wardens said many were leaving hence less power cuts.
My gripe is that there were never any power cuts on the theme park and the accommodation area was less that 800 yards away so why was it still operating on a 10 amp system for such a huge site with 5 star facilities. At first, my anger was at the wardens/Woodlands as they didn't seem to want to deal with the problem but I think it is now at the campers - why take a microwave, TV and 3 heaters for one tent? Surely camping is about "roughing it"? If it's luxuries you are after then stay in a hotel...... Albeit, the management and wardens, in my opinion, could've done more and the site needs to be upgraded to 16 amp.
Other things: Great facilities, especially the family rooms, good games room, good shop, food on park was way over priced but I guess it's catering to a "captive audience". Had a dog walk area which came in handy. Just wanted to give a massive shout out to a warden called Phil, who went out of his way once my battery had gone dead to test my facilities/fuses, internal battery charger etc - great guy!
Would I go back - don't think so but that's more down to the worry of power cuts and spineless management rather than the site itself.
If camping, please leave your TVs. microwaves, hair straighteners, every heater you own, your Sky...
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.