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“Really poor for disabled people” 3 of 5 stars
Review of St. Petroc's Hotel and Bistro

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St. Petroc's Hotel and Bistro
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2.0 of 5 Hotel   |   4 New Street, Padstow PL28 8EA, England   |  
Hotel amenities
Ranked #3 of 8 Hotels in Padstow
GB
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
25 helpful votes 25 helpful votes
“Really poor for disabled people”
3 of 5 stars Reviewed October 6, 2012

My sister and I brought my mother who is disabled to stay for the weekend. When we booked [3 months ago] we informed the hotel manager of the mobility problems from which my mother suffers. BUT - and it's a big but - when we arrived, we discovered that the room [in Prospect House] which was marketed as a disabled person's room was about 200 yards away from the restaurant where we were having breakfast. We couldn't park the car so that mother could be transported easily to and from the dining room as the only access to the bedroom was from a very narrow lane with no parking and St Petroc's own parking was even further away from our rooms than the restaurant. Yes, we did complain, and yes the hotel manager was very accommodating and the best was made of a bad situation - the hotel car transported my mother to breakfast and back each day, we were given half a bottle of champagne each and a consideration on the bill. However, the manager should have made us aware of the problem when we booked so that we could have arranged accommodation elsewhere.
Other than that, the rooms were very nice; the bathroom was wonderful, but spoilt by the dodgy toilet roll holder which was coming off the wall, and the bedroom had a plastic fern. I might sound picky, but when you pay £255 per night for a room, then either put in real plants or don't have anything. The patio doors to the Juliet balcony didn't lock so we were a bit worried about security, but all in all we were impressed. The porters are amazing, especially Jack. Would we recommend St Petroc's? Sadly, no.

  • Stayed September 2012, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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264 reviews from our community

Traveler rating
    139
    73
    40
    10
    2
See reviews for
31
193
3
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • English first
  • German first
  • Any
English first
uk
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed October 1, 2012

We stayed in one of the attic rooms. the website says " A bit small, but décor and comfort compensate " and I guess thats almost right.Large comfortable bed but the bathroom is ,arguably,the smallest and most awkward to use.
However the food and staff more than make up for the inadequacies of the room as we only stayed 2 nights- longer would drive you mad- but the price of the room-i feel- is far too high.

  • Stayed September 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woodbridge, United Kingdom
Top Contributor
52 reviews 52 reviews
34 hotel reviews
Reviews in 36 cities Reviews in 36 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed September 29, 2012

We had a second floor room (St Decamons) which had estuary and harbour views. It was comfortable and very well appointed but you had to be careful not to bang your head on low beams. The location of the hotel is great, being only a one minute walk to the harbour and the centre of old Padstow, although it was sometimes noisy at night. If you don't feel like going out at night, the food in the bistro is excellent. There is an under cover garage about 50 yards from the hotel but parking is very tight especially if you have a large car or arrive when it is nearly full.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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South Gloucestershire
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 24, 2012

We were holidaying in Cornwall, in our caravan. . Whilst away we celebrated our wedding anniversary and decided to treat ourselves and stay at St. Petrocs Hotel for one night. We had the St. Tudy room. It was quite small but tastefully furnished, except for the picture of a cemetery on the wall!!. (Not to my taste) The room was exceptionally clean with lovely Molton Brown toiletries in the bathroom. We ate in the Bistro and had an excellent meal, not expensive, and real value for money. In fact we had such a lovely time we decided to stay for another night! but unfortunately the hotel was full, but the very helpful Receptionist offered us another room in Prospect House at a considerable discount. WELL what can I say - see my review......

Room Tip: Remember this hotel is in the heart of Padstow and so be prepared for road noise.
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tabanac, Aquitaine, France
Top Contributor
270 reviews 270 reviews
73 hotel reviews
Reviews in 121 cities Reviews in 121 cities
181 helpful votes 181 helpful votes
5 of 5 stars Reviewed September 18, 2012

We were in Padstow for 4 days for a wedding and stayed at St. Petroc's in the St. Merryn room, not large but very comfortable with a great bathroom. We couldn't fault the staff, all of them who went out of their way to help us, one of them (Sam) even getting my wife a packet of Hay Fever allergy tabs on a Sunday when the only Pharmacy in Padstow is closed. We did not come across a single staff member who was not pleasant and helpful, even organising a private room for me for a full morning conference call. Parking is a little unusual about 50 metres away but considering it is in the heart of Padstow it is acceptable, and the car covers provided are reasonable protection from the flock of nesting birds in the rafters. The restaurant is very good, our lunch of fresh fish was perfectly cooked. The breakfasts are great particularly for those in need of really good quality strong coffee. Big choice in breakfast buffet, and on-demand eggs, kippers etc., are high quality and exactly as ordered. Not inexpensive but prices are worth the location, the comfort, the food and the attentive staff.

Stayed September 2012, traveled as a couple
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Biddulph, United Kingdom
1 review
4 of 5 stars Reviewed September 9, 2012

We booked into the Bistro on the last night of our recent holiday as we wanted to try one of his establishments but the seafood restaurant was a little out of reach price wise.
When we arrived we were seated in the "reading room" which was an odd sort of room, I wasn't sure if I was still in a restaurant, or if I'd mistakenly wandered into someone's house! It had no atmosphere at all! Upon ordering our pre dinner drinks, one of our party ordered a Harveys Bristol Cream Sherry, to which we were told that they had run out but there was a good alternative dry sherry on offer......erm a little heads up there, Harveys Bristol Cream is a sweet sherry!! For a waiter in a place of that calibre to not know a thing like that I felt was very bad.
The menu choice was a little lacking but the starters were very very nice (scallops,chilli prawns and the curried crab - a winner)
One of the three of us had fish for the main course which was admittedly delicious as were the rest of our steaks, well cooked and good cuts of meat; however they were no better than the fish and steaks we'd eaten on the rest of our holiday and for whatever reason we were just expecting them to be the best, be it the price or the supposed qudos of the place we simply expected to be wowed (rightly or wrongly) and well we just weren't.
Also my bowl of so called chips in particular were quite green/grey and very very thin and crispy, too thin and crispy....something this place should not be serving.
Deserts were nice but again nothing particulary inventive.
The atmosphere in the main restaruant was lively, perhaps they might like to play more than 1 album throughout the course of an evening, I quite like Jamiriquai but after the 3rd "Love fool" I was begining to go a little insane, lord knows what the staff must be feeling!
Don't get me wrong, we had a nice meal and enjoyed our evening, but would I go back.......mmmmm sadly not sure I would.

  • Stayed September 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Service
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Norwich, United Kingdom
1 review
5 of 5 stars Reviewed September 2, 2012

We chose the only available room left when booking the hotel - Saint Tudy's - and on arrival found that it delivered everything it promised with the addition of extremely good service from all of the hotel staff including housekeeping. Some reviews complain about the noise from the road and we experienced some disturbance on our first night from people outside of the hotel but given that you are located in the centre of a small Cornish village this will be inevitable hence some ear plugs which also cut out the noise from the seagulls too..! Breakfast fantastic as well as the Bistro and Seafood Restaurant neither of which are over priced given the excellent quality of the food. That St. Petroc's provides parking in a garage a 30 second walk from the hotel is a bonus but remember to use the sheets provided because of the starlings.!

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about St. Petroc's Hotel and Bistro

Address: 4 New Street, Padstow PL28 8EA, England
Location: United Kingdom > England > Cornwall > Padstow
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #3 of 8 Hotels in Padstow
Price Range (Based on Average Rates): $$
Hotel Class:2 star — St. Petroc's Hotel and Bistro 2*
Number of rooms: 10
Official Description (provided by the hotel):
With low wooden beams, winding stairs and cosy fireplaces you will be charmed by our hotel in the heart of Padstow. At a glance10 rooms including breakfast Relaxing sitting roomReading roomPaved gardenSnug barPrivate parking Pets accepted (selected rooms)Complimentary bikes available to hire Disabled access on requestChildren welcome (cots and child beds available on request)Priority restaurant bookings available upon room bookingSt Petroc’s BistroThe hotel includes St Petroc’s Bistro where our head chef Paul Harwood serves our 30 day dry-aged aged chateaubriand and Devon Ruby Red steaks as well as some of Rick Stein’s favourite classic bistro and Mediterranean dishes. Breakfast Breakfast is cooked by our team of chefs in the bistro with choices such as smoked salmon and scrambled eggs, mushroom and parmesan omelette or the classic English breakfast. Or if you prefer, a continental breakfast can be served in your room.Indulgent soakingFrom powerful showers to free standing baths our bathrooms are lovingly designed for ultimate relaxation. Relax and unwindThe four poster beds, cosy fireplaces and estuary views that feature in some of our bedrooms are perfect for a little relaxation.Features and servicesComplimentary Molton Brown toiletriesLaundry and dry cleaning serviceIroning facilities available in roomUse of bathrobesNewspapers available on request (charge payable)Freeview televisionFree wifi Tea and coffee making facilities (fresh milk, Origin Coffee, Twinings Tea and Stein’s Patisserie biscuits)Mini barHair dryerSea views (selected rooms)Baby sitting service (charge payable)Dog sitting (charge payable)Beauty treatments available (booked and charged independently) ... more   less 
Also Known As:
St Petrocs Hotel
St Petrocs Padstow
St. Petroc's Hotel And Bistro Padstow, Cornwall

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