My sister and I brought my mother who is disabled to stay for the weekend. When we booked [3 months ago] we informed the hotel manager of the mobility problems from which my mother suffers. BUT - and it's a big but - when we arrived, we discovered that the room [in Prospect House] which was marketed as a disabled person's room was about 200 yards away from the restaurant where we were having breakfast. We couldn't park the car so that mother could be transported easily to and from the dining room as the only access to the bedroom was from a very narrow lane with no parking and St Petroc's own parking was even further away from our rooms than the restaurant. Yes, we did complain, and yes the hotel manager was very accommodating and the best was made of a bad situation - the hotel car transported my mother to breakfast and back each day, we were given half a bottle of champagne each and a consideration on the bill. However, the manager should have made us aware of the problem when we booked so that we could have arranged accommodation elsewhere.
Other than that, the rooms were very nice; the bathroom was wonderful, but spoilt by the dodgy toilet roll holder which was coming off the wall, and the bedroom had a plastic fern. I might sound picky, but when you pay £255 per night for a room, then either put in real plants or don't have anything. The patio doors to the Juliet balcony didn't lock so we were a bit worried about security, but all in all we were impressed. The porters are amazing, especially Jack. Would we recommend St Petroc's? Sadly, no.
- Official Description (provided by the hotel):
- With low wooden beams, winding stairs and cosy fireplaces you will be charmed by our hotel in the heart of Padstow. At a glance10 rooms including breakfast Relaxing sitting roomReading roomPaved gardenSnug barPrivate parking Pets accepted (selected rooms)Complimentary bikes available to hire Disabled access on requestChildren welcome (cots and child beds available on request)Priority restaurant bookings available upon room bookingSt Petroc’s BistroThe hotel includes St Petroc’s Bistro where our head chef Paul Harwood serves our 30 day dry-aged aged chateaubriand and Devon Ruby Red steaks as well as some of Rick Stein’s favourite classic bistro and Mediterranean dishes. Breakfast Breakfast is cooked by our team of chefs in the bistro with choices such as smoked salmon and scrambled eggs, mushroom and parmesan omelette or the classic English breakfast. Or if you prefer, a continental breakfast can be served in your room.Indulgent soakingFrom powerful showers to free standing baths our bathrooms are lovingly designed for ultimate relaxation. Relax and unwindThe four poster beds, cosy fireplaces and estuary views that feature in some of our bedrooms are perfect for a little relaxation.Features and servicesComplimentary Molton Brown toiletriesLaundry and dry cleaning serviceIroning facilities available in roomUse of bathrobesNewspapers available on request (charge payable)Freeview televisionFree wifi Tea and coffee making facilities (fresh milk, Origin Coffee, Twinings Tea and Stein’s Patisserie biscuits)Mini barHair dryerSea views (selected rooms)Baby sitting service (charge payable)Dog sitting (charge payable)Beauty treatments available (booked and charged independently) ... more less
- Also Known As:
- St Petrocs Hotel
- St Petrocs Padstow
- St. Petroc's Hotel And Bistro Padstow, Cornwall