Well it’s a cute town and worth a stop and walk around and it certainly looked nice from the outside
We were dying for a cup of tea and cake but even though they were not closing for 30 minutes staff advised us under sufferance that we could have a pot of tea they did not have any cake at all for sale which was a bit of a joke
I agree with previous reviewers it is not clean and in a food environment you are either clean or you are dirty – lazy!
As we were having our tea another couple came in at 4.40pm and you have to guess here that the owner was not present but they were turned away and refused service- unbelievable
All the staff wanted to do was run out the door at the stroke of 5pm they did not want to talk to customers they just wanted us all to leave and there were several tables occupied
Hope fully the owner reads this and sorts out their business before it goes broke- no cake in a cake shop, disinterested staff, poor attitude and dirty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
August 23, 2013
Firstly let me apologise for what was obviously a very bad experience for you at Cake Cafe. Your review is appreciated and anything we can learn from your comments we will. The cafe closes at 5pm and we stop serving at 4.30 pm. We do this to allow customers who come in later in the day to enjoy their coffee without being rushed. Any customers who come in after 4.30 pm are offered takeaways. I assure you there is always cake at Cake, maybe not a big selection at the end of the day because we like to bake as fresh as possible and our cakes are moved off the counter top at the end of the day. We are a family friendly cafe and as such we can get a bit messy towards the end of the day, however i assure you our cafe is hygienically clean, cleaned daily with our cleaners taking great pride in their work. If you do come back to North Berwick I hope you will come back to Cake and enjoy a better experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.