we went to celebrate our friends birthday, we booked the table in the morning and when we went there, there were lots of tables available but for some reason lady took us in some room with no lights and no heating and started preparing the table for us to sit there, we said we don't like it in here as its dark and cold and really uninviting , all we could hear was kitchen noises and chef shouting and laughing in the kitchen. Floor was greasy and slippery and i was scared not to fall over with the plates, to get to the buffet we had to walk through the corridor and 2 rooms we got lost and walked in to the kitchen. When the waitress asked what we want to drink i said i would have a glass of Rose wine and she couldn't understand,she was so awful to us because we asked for the different table, we then asked for the manager and she came, she said there is nothing she can do and she had this face as she don't care, she made clear to us that they are always busy and if she loses a customer she wouldn't even care!!!! we also asked for the cutlery for the child and she said we don't have things like this!!! all night was ruined for us and we all felt really upset!!! i will most definitely tell everyone i know about this experience and i will never go there again!!!!!BTW for half glass of wine we paid 4.80!!!!
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