Went in Dec for a family 90th birthday. Ordered food which took and hour for the starters which were not bad. The main meals however took another hour and not worth the wait !! The "Christmas dinner" was inedible with veg that was grey and so over cooked it was mush! The mashed potato was rancid and I do mean rancid !, The chips were Sooo bad with the other meals rancid and soaked in oil. When we complained the extremely rude manager said it was OUR fault for ordering off different menus making it too complicated for the chef???? He refused to acknowledge that the dinner was inedible and insisted it was all cooked fresh!!!! I am sorry to say this is obviously untrue and his level of service was appalling we will never ever be back and I will tell as many people as possible Not to go there. We where offered no apology and told to write to the owner who would back him to the hilt!! If indeed this is true then the owner needs to go in undercover and see for himself what his customers are getting including the instant coffee with plastic tubs of whitener!! Hello 1970's !! Enough said and enough time wasted on this awfull hotel Basil would have run it better!!!
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- Also Known As:
- Ffolkes Arms Hotel UK/Norfolk