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“Great room and restaurant but not close to town centre” 4 of 5 stars
Review of Crowne Plaza Hotel Marlow

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Crowne Plaza Hotel Marlow
4.0 of 5 Hotel   |   Fieldhouse Lane, Marlow SL7 1GJ, England   |  
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Ranked #3 of 3 Hotels in Marlow
uk
Top Contributor
101 reviews 101 reviews
56 hotel reviews
Reviews in 58 cities Reviews in 58 cities
51 helpful votes 51 helpful votes
“Great room and restaurant but not close to town centre”
4 of 5 stars Reviewed October 11, 2013

Modern hotel with up to date sanitary fittings etc and plenty of space in the room. Bed and linen were very comfortable. Quiet location even though it is close to an industrial estate.

Ate in the restaurant and had great food and service.

If you need to be in the area but don't need to be in the centre of town you should give this hotel a try.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
harrietparkes, Hotel Administrator at Crowne Plaza Hotel Marlow, responded to this review, October 16, 2013
Thank you for taking the opportunity to review your recent stay at the Crowne Plaza Marlow. We value your feedback as it helps us to improve our services and maintain the very high standards our guests expect.

I am delighted that you enjoyed your stay with us earlier this month, and that you found the Hotel's location and amenities complimented your needs. I very pleased that you had the opportunity to enjoy our award winning restaurant and assure you your compliments will be passed onto the respective teams.

I do hope that we will have the opportunity to welcome you back to the Crowne Plaza Marlow in the near future.

Kind Regards

Harriet Parkes
Hotel Administrator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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843 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (120)
Date | Rating
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English first
London, United Kingdom
Top Contributor
77 reviews 77 reviews
51 hotel reviews
Reviews in 44 cities Reviews in 44 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed October 11, 2013

I had a very positive experience at this hotel.

The check in process was a breeze, we had a warm welcome and my Platinum Elite status was aknowledge with a complimentary upgrade.

The Club room was very beautiful and had everything I could hope for. Crispy white linens, tea making facilities and great pillows.

The Club lounge was rather small and the selection of drinks not as great as other properties (no spirits or mixers) but on the plus side the finger buffett was excellent, well done! Breakfast in the lounge was ok, could have been better if more variety was available.

Leasure facilities are excellent, I really enjoyed the outdoors hot tub, there's a nice view of a lake and the gym looked good too.

I was very impressed and can't wait to stay there again.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
harrietparkes, Hotel Administrator at Crowne Plaza Hotel Marlow, responded to this review, October 16, 2013
Thank you for taking the opportunity to review your recent stay at the Crowne Plaza Marlow. We value your feedback as it helps us to improve our services and maintain the very high standards of service our guests expect.

I was delighted to read that your stay was enhanced by the complimentary upgrade and access to the Club Lounge.

Please be assured that we value your feedback and your loyalty to the IHG brand. I do hope that we can look forward to welcoming you back to the the Crowne Plaza Marlow in the near future.

Kind Regards

Harriet Parkes
Hotel Administrator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bournemouth, United Kingdom
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 11, 2013 credit card Amex Card Member Review

I regularly stay at the Crowne Plaza in Marlow, and the facilities are excellent. Friendly staff, lovely pool, comfortable rooms and plenty of free parking. Only criticism is - the food is too expensive.

Stayed October 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
harrietparkes, Hotel Administrator at Crowne Plaza Hotel Marlow, responded to this review, October 16, 2013
Thank you for taking the opportunity to review your stay at the Crowne Plaza Marlow earlier this month. We value your feedback as it helps us to improve our services and maintain the very high standards our guests expect.

I was delighted to read that you enjoyed your stay with and that our staff were friendly and efficient in their service, and that you had the opportunity to enjoy our wide range of facilities.

Thank you for your constructive feedback regarding the dining experience, my apologies that you found it expensive I do assure you that we endeavour to remain competitive with other establishments in the area.

I do hope that despite this we can look forward to welcoming you back to the Crowne Plaza Marlow in the near future.

Kind Regards

Harriet Parkes
Hotel Administrator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 8, 2013

We have been here several times including weekends prior to Xmas. Always had a wonderful time. Spa is excellent including outdoor hot spa. The staff always look after us very well. Love the restaurant and bar. Well located, with nice shopping (not the hight street shops) in Marlow only 20 minutes walk.

Room Tip: Book early, you will get a good deal.
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
harrietparkes, Hotel Administrator at Crowne Plaza Hotel Marlow, responded to this review, October 9, 2013
Thank you for taking the time to review your experience of the Crowne Plaza Marlow. We value your comments as they help us to improve our services and maintain the very high standards our guests expect.

I would like to take the opportunity to thank you for your loyalty to the Hotel and say how delighted I am that you and your partner enjoy staying here.

I do hope we can look forward to welcoming you both back to the Hotel in the near future.

Regards

Harriet Parkes
Hotel Administrator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 7, 2013

i stayed here for one night recently - being away from home often for work places me in all sorts of hotels.
This hotel is clean and comfortable with all requirements considered.
tea and coffee facilities in the rooms plus desk and chair/sockets and all facilities for working away from home.
great sized tv in the room -lovely comfortable bed and air conditioning.
shower and bath with soft towels and personal shower gels etc.
The resteraunt was fabulous and not expected to be the high standard it was. i had the monkfish-which was amazing! and well presented.
After dinner i took my glass of wine outside to sit on the terrace overlooking a lake and watched the sun go down.....a great end to a busy day.
There is a gym and pool and car parking facilities.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
harrietparkes, Hotel Administrator at Crowne Plaza Hotel Marlow, responded to this review, October 9, 2013
Thank you for taking the opportunity to review your stay at the Crowne Plaza Marlow earlier this year. We value your feedback as it helps us to improve our services and maintain the very high standards our guests expect.

I am delighted that the Hotel provided you with all the amenities that you would expect and required during your business stay. Thank you for your compliments regarding the food in Glaze Restaurant, please be assured that the respective departments will be recognised for their efforts.

I do hope that we can look forward to welcoming you back to the Crowne Plaza Marlow in the near future.

Regards

Harriet Parkes
Hotel Administrator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 6, 2013

Another great stay. I arrived late in the evening, but was quickly checked in and made my way to the restaurant. A perfect meal, well priced for a chain hotel and my room a corner suite afforded a great nights sleep. Breakfast was adequate in the morning and check out was swift and efficient. A taxi to the airport was arranged by the hotel for just €12 for my flight to Zadar where I stayed in one of the friendliest hotels of my busines trip.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
harrietparkes, Hotel Administrator at Crowne Plaza Hotel Marlow, responded to this review, October 9, 2013
Thank you for your feedback regarding your recent visit to the Crowne Plaza Marlow. We value your comments as they help us to improve our services and maintain the very high standards of service our guests expect.

I am delighted that you had a pleasant night stay with us earlier this month and that the Crowne Plaza Marlow provides a convenient place to stay while on business.

I do hope that we can look forward to welcoming you back to the Hotel in the near future.

Regards

Harriet Parkes
Hotel Administrator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reading
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 4, 2013

Stayed here for one night earlier this week and was very pleasantly surprised.

The rooms are typical Crowne Plaza, high standard with comfy beds.

Staff were all very friendly and helpful.

The real bonus was the restaurant though, it has 2 AA rosettes and the food was truly excellent, certainly way above what you'd expect to find in a large hotel chain.

Breakfast was also very good for a buffet, with the food being hot and tasting good.

Bar prices are expensive.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
harrietparkes, Hotel Administrator at Crowne Plaza Hotel Marlow, responded to this review, October 9, 2013
Thank you for taking the time to review your recent stay at the Crowne Plaza Marlow. We value your comments as they help us to improve our services and maintain the very high standards our guests expect.

I am delighted that you enjoyed your stay with us and that our staff were friendly and efficient in their service. Thank you for your compliments regarding Glaze Restaurant, please be assured that the Chef and his team will be recognised for their efforts.

I do hope that we can look forward to your return to the Crowne Plaza Marlow/

Regards

Harriet Parkes
Hotel Administrator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Hotel Marlow

Address: Fieldhouse Lane, Marlow SL7 1GJ, England
Phone Number:
Location: United Kingdom > England > Buckinghamshire > Marlow
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Marlow
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hotel Marlow 4*
Number of rooms: 168
Official Description (provided by the hotel):
The Crowne Plaza Marlow is a unique design-led hotel close to the River Thames and perfectly located between the M4 and M40motorway providing easy access to Heathrow Airport, Maidenhead & High Wycombe. This Marlow hotel lays great emphasis upon accommodating the needs of both business and leisure guests. With 7 banqueting suites for up to 450 delegates, beautiful grounds and an astonishing lake the hotel offers the right facilities for conferences, meetings, team buildings, private dinners and weddings. Crowne Plaza Marlow is ideally situated for visits to Windsor Castle, Legoland, Oxford & London. Additionally the hotel is only a short distance from Royal Ascot, Windsor Racecourse or Henley Regatta The Quad Club provides exceptional health & fitness facilities just perfect for a Spa break. It also offers a range of beauty treatments & personal training, 18m swimming pool, children's pool and outdoor hot tub overlooking the lake. Crowne Plaza Marlow offers a range of dining options, from the relaxed Agua Cafe & Bar, to our more formal, well known Marlow Restaurant Glaze , providing eclectic cuisine. Our terrace located outside the restaurant and bar provides the perfect setting for eating out on a nice summer day. ... more   less 
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Also Known As:
Crowne Plaza Marlow
Marlow Crowne Plaza

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