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“PURE HEAVEN - BUT DON'T FALL OVER !.” 5 of 5 stars
Review of Roca Nivaria GH - Adrian Hoteles

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Roca Nivaria GH - Adrian Hoteles
5.0 of 5 Hotel   |   Avda Adeje 300 | Playa Paraiso, 38678 Adeje, Tenerife, Spain   |  
Hotel amenities
Ranked #5 of 26 Hotels in Adeje
Certificate of Excellence 2014
GreenLeadersPlatinum level
PORTSMOUTH
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
42 helpful votes 42 helpful votes
“PURE HEAVEN - BUT DON'T FALL OVER !.”
5 of 5 stars Reviewed March 18, 2013

We booked an 11 night stay - A/I. This Hotel is truly - 5*. Every room is large with a big balcony with recliners, table/chairs.The rooms are spacious and spotless, with a walk-in wardrobe and free deposit box. The bathroom was the best ever - enormous with bath robes and slippers. We also had 6 English Channels on the TV !. The food is outstanding. and the choice unbelievable.Every night their was 4 meats and 3 fish all grilled fresh. The Hotel is huge with pools and waterfalls everywhere. All bars had premium drinks, and the entertainment OK. The staff were excellent. We shall definitely return. Alas my wife slipped on some water outside our room and had to be taken to a private hospital - ambulance 70 euros !, and we were there for 7 1/2 hours - our E111 no good !. So Insurance essential.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Adrian_Hoteles, Propietario at Roca Nivaria GH - Adrian Hoteles, responded to this review, April 3, 2013
Dear Guest,

First of all we would like to thank you for having chosen our Roca Nivaria GH and Adrian Hoteles.

Flattered by your comments towards us, to the rooms, to the food, and the services, we thank you very much once again for being perceived our organization. And that you will definitely come back !

Unfortunately your wife suffered an incident with large hospital visit, but we hope she recovered well now.

Your recommendations are very much appreciated and we look forward to your return to our Roca Nivaria GH and to have the privilege of being of service to you again soon.

Kindest regasrds,
The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,160 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (174)
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ORKNEY
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 11, 2013

Just returned from our second holiday at the Roca Nivaria. I really can't fault this hotel at all. The staff are exceptionally efficient and friendly. Mangement must be doing a really good job. The food choice is outstanding and the entertainment is more than ample for a relaxing evening.
We will definitely be returning some day.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Adrian_Hoteles, Propietario at Roca Nivaria GH - Adrian Hoteles, responded to this review, March 22, 2013
Dear Guest,

A big thank you for this nice review on the tripadvisor´s website onto your second stay in our Roca Nivaria GH, with compliments for our staff and Management.

Thank you for describing in just a few strong words our complete and exclusive service and facilities.
Once again thanking for your recommendation, we remain at your entire disposal and we are already looking forward to welcoming you again in ADRIAN HOTELES.
We are sure you are looking forward to your return to us ! Please don´t hesitate to contact us regarding your next visit.

Kindest regards,
The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 8, 2013

We recently revisited the Roca Nivaria as our previous holiday there had been so enjoyable.
We had a superior double room with wonderful views over the gardens ,sea and coastline. The room was very spacious , large bathroom , small dressing room , large south facing balcony with table chairs and sunloungers.
The buffet meals were excellent with huge choice of hot and cold fare , the service was friendly and efficient .
There is awide range of activities and entertainment for those who want it ..
Our room was kept spotlessly clean as was the rest of the hotel and pools. The staff almost without exception were helpful and friendly and there was an air of calm efficiency about the place for which the management should take a lot of credit.
We can understand that the hotel would not be considered 5 star by the "swish and swanky" but it is excellent value for money . We will be returning and would have no hesitation in recommending it to our friends.

Room Tip: Higher rooms are quieter and have better views
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Adrian_Hoteles, Propietario at Roca Nivaria GH - Adrian Hoteles, responded to this review, April 3, 2013
Dear Guest,

Many thanks for your warm comments on the tripadvisor´s website about your 2nd stay at the Roca Nivaria GH.

The great things that mark our Hotels are our customers. As many know, our hotel is family minded and our staff and the Management always do their utmost best to make the stay of our guests as enjoyable as possible, surrounded by a perfect price-quality relationship.
When this guest is a repeater, it is a pleasure having him back home with us, and to take care of him as every time. It is as an award of being recognized and appreciated.
We certainly try to keep our line of professionalism, so that customers like you, consider the Roca Nivaria GH as their home.

Once again thank you for recommending us and we are looking forward to welcome you again, in one of your favourite rooms. We look forward to your return and to have the privilege of being of service to you again at the Roca Nivaria GH and ADRIAN HOTELES, assuring you our best service.

Kindest regards,
The Management
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Antwerp, Belgium
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed March 5, 2013

After having read the comments on Trip Advisor we were convinced this hotel would not disappoint us... We had a large family room with splendid seaview. The room is huge: very large bathroom with separate shower and bath, separate toilet. The room itself had a separated sleeping area (with extra TV!) for our daughter. You can relax on the large terrace which has sunbeds. Breakfast and dinner are served in the main restaurant with adults only zone... a bit strange when you have a 8-year old child who doesn't eat on plastic plates any more: we can not sit in the quiet adults zone! The variation in the buffet restaurant is outstanding: good quality of food, lots of choice, thematic evenings, on the spot cooking,... You may not expect 3-star Michelin quality because it is just not possible in these kind of large hotels! The hotel is worth the money but be I would not recommend the all inclusive-option: many drinks, wine from the wine list, ice creams,... are not included and have to be fully paid (so no extra charge!)! So if you want to have some variation in your drinks, snacks,... take the half board option... it's less expensive! Ideal place for a relaxing spring break in the sun!

Room Tip: all rooms have got sea view!!
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  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Adrian_Hoteles, Propietario at Roca Nivaria GH - Adrian Hoteles, responded to this review, March 22, 2013
Dear Guests,

Thanking you in first place to write your comments on the tripadvisor ´s website onto your spring break stay with us in the Roca Nivaria GH.

We always endeavour to fulfill the wishes and expectations of our guests, and to maintain the highest standards throughout our services and facilities.
Therefore our guests’ feed-back is very important and much appreciated. Being aware of your preferences helps us to improve our service and to make our guest’s feel at home and make their stay pleasant and enjoyable.

Your recommendations are very much appreciated and we look forward to your return to our Roca Nivaria GH and the Adrian Hoteles Family, to have the privilege of being of service to you again soon.

Kindest regards,
The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hemel Hempstead, United Kingdom
Top Contributor
51 reviews 51 reviews
26 hotel reviews
Reviews in 27 cities Reviews in 27 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed March 1, 2013

The Roca Nivaria is a beautiful hotel set on a cliff in the Southern region of Tenerife. It is in a quiet, still developing area of Tenerife, Playa Paraiso. You enter the hotel through the main entrance on what is technically the third floor, because the hotel is set into the cliff. There is a lovely fountain welcoming you into the large, light airy reception. The reception staff were very efficent and spoke several languages. We asked them many, many questions throughout the week we stayed and all were answered quickly and politely.

On arrival the porter collected our bags and took them to our room, along with our son, who rode on the trolley. The main atrium of the building is a large square set behind the reception, set over four floors. This is where you will find the various restuarants, bars, computer area, excursion office and shops that the hotel has available. From the main atrium are two corridors which lead to the rooms on either side of the hotel. The corridors are open which gives the hotel a pleasant airy feel, although sometimes it gets a little two windy with the sea so close.

We stayed in a superior sea veiw room, which was very large. It had a large living area, in which beds were set up for our two young sons, a very large bathroom with separate bath and shower and two basins, a large bedroom for the adults with walk in storage and a large balacony complete with table and chairs and two recliners. Everything was provided in the room except for any tea and coffee making facilites. We however did ask for a kettle to warm up bottles for our youngest and this was provided. The hotel also provided a pleasant welcoming gift of food and wine and later in the week a bouquet of flowers mysteriously appeared.

The hotel is excellent for children. They have numerous facilities to provide for them. Firstly there are two clubs available, the mini club for 10 months to 3 years and the kids club for up to 12 years. There seems to be many activities available for them to do, although you do need to book the baby club and its for three hour slots only. You are most welcome to bring your children down to the club and stay and play with them. They do have a small play area and sandpit which our children enjoyed. Secondly the restuarant Garoe is set up with children in mind. The restaurant is very large and is divided into an adult only section and a family section. There were always plenty of high chairs as well as plastic cultery and plates available. Also there is a small play area to the rear of the restuarant called the Submarine where children can let off steam. Thirdly the hotel has plenty of cots, baby baths and anything else you might need, plus the staff are all very child friendly (most carry sweets in their pockets).

The hotel provides you with one card per person when you check in and you exchange these for pool towels, on your first visit to the pool. You are given two towels, one for the sun lounger and one for drying and these can be exchanged each day for fresh ones. Its a system that worked very well when we were there. They do discourage any "reserving" of sun loungers with towels. There are three pools, a small heated childrens pool, a large heated pool (both salt water) and a cold fresh water pool. The cold pool was far too cold when we were there (Feb) so we didn't use this much. The other pools were clean and well maintained and look out over the sea. There is also a jacuzzi in between the pools.

The hotel has several restuarants and bars available. The main one is Garoe which is where the buffet breakfast is held (2nd floor). This is a huge restuarant and the choice of breakfasts was staggering and of good quailty. You can choose to eat outside, which overlooks the pool and garden areas or inside. The pool has its own little restaurant where you can also have a buffet lunch or order snacks and drinks. Room service was very quick and well presented and the meals were very large. Most guests are all inclusive.

The hotel has a spa and many sporting facilites. They run many adult activities throughout the week and seem to particulary support golf and treking. The hotel itself is huge, we wandered through it a fair amount but I don't think we saw everything. There is a stairway and elevator that will take you down to the small beach area next to the hotel. As mentioned the hotel is set on a cliff overlooking the sea. There is a small black sand beach inlet which is perfect for children. Look for a door in the rocks underneath the hotel, you can use your card to enter and there are some showers to clean up with.

The hotel is set in a very quiet area, there is not much to do around it and the quailty of shops and restaurants is fairly poor. There is a small supermarket a few minutes walk away which is handy for essentials though. The hotel does recognise this and offers a free shuttle bus to its sister hotel Jardin which is in the main Costa Adeje area. There are plenty of restuarants, shops and tourist traps available here. There are buses (T.I.T.S.A) that run from outside the hotel to Los Cristanos and Los Gigantes for days out. The hotel also has their own excursion office which was excellent and the staff were really helpful. However this is where the hotel falls a little through no fault of its own. If you do choose to go on excursions you will almost certainly be the first to be picked up and the last to be dropped off, because of the hotel's isolated position. You tend to loose around 4 hours on a daytrip driving around hotels to do pick ups. I do believe I could tell you where every large hotel is now in the Southern Tenerife area.The local buses seem to run to most places and some of the big attractions run their own free buses as well. Santa Cruz is a pleasant day out and visiting Teide is a must.

All in all the hotel is beautiful, well maintained, with friendly staff who are always helpful. The food was excellent, house keeping was of a high quailty and the veiws are amazing. I would not hesitate to recommend this hotel to travellers looking for a quieter area of Tenerife.

Room Tip: The sea view rooms are geniue sea veiws with crashing waves on rocks. Its lovely to hear the ocean a...
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Adrian_Hoteles, Propietario at Roca Nivaria GH - Adrian Hoteles, responded to this review, April 3, 2013
Dear Family,

Thanking you in first place for the time you have taken to write your comments on the tripadvisor ´s website.

We always endeavour to fulfil the wishes and expectations of our guests, and to maintain the highest standards throughout our services and facilities. Therefore our guests’ feed-back is very important and much appreciated.
We always try to do our utmost best to create unforgettable memories for our clients, in a “peaceful paradise” as described.

The biggest aim of the family of Adrian Hoteles is making the guest to feel home as a king, giving an optimal service and to do everything possible to create an enjoyable experience for each of the guests.

Your recommendations are very much appreciated and we look forward to your return to our Roca Nivaria GH to have the privilege of being of service to you again at ADRIAN HOTELES. Please contact us on that occasion.

Kindest regards,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
yorkshire
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed February 25, 2013 via mobile

Loved this hotel. Food and entertainment was fabulous. Wonderful facilities. Pool areas and gardens well maintained. Staff very nice and helpful nothing to much trouble. Loved the spa facilities and special treatments on offer each day. Location good . Out of hotel and at the beach. Views lovely from pool area

  • Stayed July 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Adrian_Hoteles, Propietario at Roca Nivaria GH - Adrian Hoteles, responded to this review, March 22, 2013
Dear Guest,

Thank you very much for your comment about your stay with us and for sharing your experiences here on tripadvisor.com in only a few words, but saying it all.

We hope to be able to welcome you again in the future at our Roca Nivaria GH and the Family of Adrian Hoteles.

Kindest regards,
The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Darlington, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 25, 2013

We stayed at the Roca Nivaria during half term in february. Our stay was very relaxing indeed, we took our two children aged 5 and 3 who thoroughly enjoyed the mini club and were kept entertained all day with one thing or another. For parents with small children this hotel is fantastic as there is always something for them to do wether it be in the pool or making cookies in the creche. We can't fault the rooms, very spacious, clean and tidy. We were Half Board which in our opinion is more than enough. Great selection of food in the evening with something for everyone. The waiters were very attentive and gave an all round good service. Over-all this is a very relaxed hotel where everyone is welcome. If you are the type of person who likes perfection and expects to be waited on hand and foot then it's maybe not for you but if you like the relaxed approach give it a go!!

Room Tip: Junior suite for 2 children is very spacious. Request a sea view with no extra cost and its worth it...
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  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Adrian_Hoteles, Propietario at Roca Nivaria GH - Adrian Hoteles, responded to this review, March 22, 2013
Dear Family,

First of all we would like to thank you for your time writing this satisfied comments on the tripadvisor´s website.

We are very glad to read that you enjoyed your stay with us and that you can recommend us and our Roca Nivaria GH.
We are very gratefully for the praises and recommendations regarding the children facilities. Our hotel indeed is a very familiar one, with specified areas for the children, with lots of services for kids, and to make the smallest ones as happy as possible isn´t too much for all of us.

Your recommendations are very much appreciated as they help us to continue being of service to fulfill the expectations of all our customers.

We look forward to your return to our Roca Nivaria GH, to enjoy the oasis of peace with a relaxing atmosphere, and for having the privilege of being of service to you again soon at ADRIAN HOTELES. Please contact us on that occasion.

Kindest regards,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Roca Nivaria GH - Adrian Hoteles

Address: Avda Adeje 300 | Playa Paraiso, 38678 Adeje, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Adeje
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Adeje
#3 Family Hotel in Adeje
#3 Luxury Hotel in Adeje
#4 On the Beach Hotel in Adeje
#4 Spa Hotel in Adeje
#4 Romantic Hotel in Adeje
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Roca Nivaria GH - Adrian Hoteles 5*
Number of rooms: 298
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Also Known As:
Roca Nivaria Gh - Adrian Hoteles Hotel Adeje
Roca Nivaria Gran Adeje
Roca Nivaria Gran Hotel
Hotel Roca Nivaria Gran
Roca Nivaria GH - Adrian Hoteles Tenerife/Adeje

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