I booked two one bedroomed apartments through booking.com several months before the booked dates. I gave valid credit card details to secure the reservations. About two weeks before travel the hotel contacted me via booking.com to say that they needed new credit card details. I knew the card was valid and asked the hotel to try again but they simply cancelled my reservation. I called both booking.com and the hotel and asked for the reservation to be reinstated but they refused. I have since established that they did not even try to take payment. I assume they had overbooked or had customers willing to pay more than the price they had agreed with me through booking.com. This left us with a limited choice of expensive accommodation only two weeks before I was due to travel with my family. Unacceptable!
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, TripOnline SA, Despegar.com, Odigeo and Tingo so you can book your Adonis Hotel Villas Fanabe reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Adonis Resorts Castalia Brezos Hotel Adeje
- Adonis Hotel Castalia Park
- Adonis Hotel Adeje
- Adonis Hotel Villas Fanabe Tenerife/Adeje