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Sheraton La Caleta Resort & Spa: Traveler Reviews


Sheraton La Caleta Resort & Spa
Calle la Enramada Poligono 9 | La Caleta, Adeje 38670, Spain
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Traveler Reviews

87% Recommend
4.0 of 5 stars 269 reviews
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Great place for families and couples

Sheraton La Caleta Resort & Spa

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5 of 5 stars
sleepyandgrumpy 8 contributions
London
Oct 29, 2007 | Trip type: Family
5/5 found this review helpful

This is the second time our family has stayed here. The first time was two years ago when our boys were 3 & 2 (they're now 6 & 4) and the hotel had just opened (we went in May and I thin k it had taken its first guests in March or April). They couldn't do enough for us then, and although you could just put that down to a high staff to guest ratio, it was every bit as good this time when they had 100% occupancy.

The care started when we tried to book two connecting rooms. We were told by email that none were available, but they could move us to a suite with ocean view and two single beds for the boys in the living room (despite being a little sceptical that they'd fit, it was never a problem for the whole week). The two beds were free (should have been 30-ish euros each per night, I think) and they also allowed the kids to eat on half-board for free (should have been 17 euros each per night).

The hotel is spotless, yet not soulless. It did feel pretty full by the pool (top tip – get your towels down early to bag the best sun loungers! Preferably by 8.30am), but never oppressively so. We never had to wait for a table at dinner (though we did eat quite early), and another tip is to make sure you get club room access – free afternoon tea, soft drinks all day and alcoholic drinks from 6-8pm every day. Remember to tip the club room steward. Some comments have referred to the hotels red colour. While it is an...unusual colour for a hotel, I had a lot of time to reflect on it as I sat by the pool watching my kids repeatedly throw themselves into the water, and I have to say it is more fitting for the island than you might initially give it credit for.

The only grumbles I might have are that the Kids Club is a little limited in scope, and really only appeals to the very youngest children (ours are too active to really care for a lot of the sedentary games they play there), and that the food in the Parador restaurant, where all the half board meals are served, gets very bland after a while – a week is about as much as its possible to take of it. Finally, the pillows are terrible. Other reviews have noted this, and they are thin and not conducive to a good nights sleep. Why they have them is a mystery, as they use the sweet sleeper beds, and yet these are non-standard Sheraton pillows. Still, take full advantage of the club room, and sleep isn't an issue!

Other than that it is an excellent hotel for families and couples (most families congregate around the freshwater pool, while the salt water pool and 'garden' areas are much quieter and offer more relaxing surroundings for those without children. There are several other restaurants available for guests to use, and if we didn't have offspring we'd have gone there – Japanese, Spanish and a restaurant serving fresh fish cooked to order are all reportedly excellent. Bars are good, and professionally staffed by generous pourers, and all cleaning and other staff are professional and courteous to a fault.

The Spa is well appointed and reasonably priced, staffed by well-presented and entirely professional people. It is a great way to further unwind in a perfect place.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay October 2007
  • Visit was for Quality time with family
  • Traveled with Family with young children
  • Age group 35-49
  • Member since November 16, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for A romantic getaway, Girlfriend getaway, People with disabilities, Great pool scene, Families with young children, Families with teenagers
  • I do not recommend this hotel for Young singles, Pet owners
  • I selected this hotel as a top choice for Beach / Sun, Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $316 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Fantastic Chill Down Place

Sheraton La Caleta Resort & Spa

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5 of 5 stars
Patanlili 1 contribution
Belgium
Oct 22, 2007
2/2 found this review helpful

This Spa and Resort is fantastic to stay with little children (great kids club with even some special kids' at the movies) while we (the parents) had an opportunity to have some romantic dinner at the fabulous japanese restaurant...
All restaurants (buffet and a la carte) were just great quality for price, again a must to try them all....
Definitly a "go back" destination

  • Date of stay August 2007
  • Member since October 22, 2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $316 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Fabulous holiday

Sheraton La Caleta Resort & Spa

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5 of 5 stars
alimor 8 contributions
Glasgow
Oct 20, 2007 | Trip type: Family
5/5 found this review helpful

We stayed in this fantastic hotel for our October school holiday week. We have 3 young children (7,6,3) and were slightly worried before we arrived that it may not be suitable for them. How wrong we were. The staff were wonderful with them, the pools were fun, there were plenty of little friends to be made (being a school holiday, I'd advise couples to avoid the October week!) and they were very accomodating when our kids became fussy at meal times. We had adjoining rooms, which were great. Two beautiful big bathrooms, and the most comfortable beds we've ever slept in in a hotel. The staff were super in every aspect - from room service waiter/resses to cleaning staff. Our children only officially went into the kids club on two mornings, but in the afternoons they were able to wander in and out of their own accord (supervised by us), to draw, jigsaws, plastecine and the girls in there were just lovely with them.....there really wasn't a moment where the kids were bored. The restaurants were lovely - the breakfast and dinner buffets were by far the best we've seen - there wasn't any food we could think of that they didn't have on offer! The Hotel is in a good spot - a 10 minute seafront walk to the chic La Caleta and a 10 minute sea front walk to the trendy Del Duque area. There are only a handful of restaurants around (all good, very relaxed), but really the hotel has everything you need anyway. All in all it was one of the best holidays we have had and we're keen to get booked up for next October already!

  • Liked — well thought out rooms, good service, beautiful surroundings
  • Disliked — n/a !
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay October 2007
  • Visit was for Quality time with family
  • Traveled with Family with young children
  • Age group 25-34
  • Member since October 20, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Great pool scene, Families with young children
  • I do not recommend this hotel for Families with teenagers, Tourists
  • I selected this hotel as a top choice for Beach / Sun, Great food / Wine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $316 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Fabulous hotel - can't wait to go back!

Sheraton La Caleta Resort & Spa

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5 of 5 stars
UKSuecee 42 contributions
London, UK
Oct 19, 2007 | Trip type: Couples
2/2 found this review helpful

Have just returned from the Sheraton after staying there for a week and wished I could have stayed longer! The hotel is beautiful, spotlessly clean and the staff are helpful and friendly. We had a club room which meant we had access to the club facilities which was worth every penny - soft drinks available all day plus tea and coffee, tea and cakes in the afternoon and spirits available from 6pm to 8pm plus light snacks. Also being in a club room, we were given at least 4 bottles of water a day which were left in our room and this saved a small fortune! Our room was large and the bathroom fabulous - a large bath, separate walk-in shower, two sinks, toilet and bidet. There was plenty of storage space in the room and we had a wonderful sea view. The only minus point about the hotel is that certain people left their towels on sunbeds from early in the morning and didn't use their beds until late in the afternoon - it would be a good idea if a member of staff could keep an eye on this and remove towels from beds that are not being used, thereby freeing them up for other guests. I would really recommend this hotel for couples and families - the hotel is in a quiet area but if you fancy a lively afternoon or evening, is not far from the busier resorts.

  • Liked — The rooms
  • Disliked — nothing
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay October 2007
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since December 29, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Tourists
  • I do not recommend this hotel for Young singles, Pet owners, Families with teenagers
  • I selected this hotel as a top choice for Beach / Sun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $316 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Perfect hotel for a perfect week!

Sheraton La Caleta Resort & Spa

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5 of 5 stars
Bernex 3 contributions
Porto, Portugal
Oct 11, 2007 | Trip type: Couples
1/1 found this review helpful

I won a trip this year that only included the flight. This was a trip for 2. I chose Tenerife because it's not far (+- 2h30m from Portugal) and the weather seemed perfect for October. After browsing the net trough the huge hotel offer in Tenerife, I found Sheraton La Caleta to be a good option, even knowing that this is not a cheap hotel. But, what a choice this was.
To be more concise, I'll make this step-by-step:
1 - Location: The location is perfect in Tenerife. Costa Adeje, and more specifically, La Caleta, means good weather all year round (I was told that it only rains aprox. 20/25 days per year). More interesting is that La Caleta is the "chic" area in Costa Adeje witch means, less crowd, better hotels, more peaceful, resuming, the complete opposite to Las Americas and Los Cristianos, the nearby Hotel areas.
2 - The Hotel: Sheraton La Caleta Resort and Spa is what I consider a balanced hotel in all aspects. On one hand, big enough for you to be in a quiet place and more apart of everybody if that's what you are looking for (They even have a naturist area in the last floor, always deserted); On the other hand, cosy enough to be in contact with your hotel mates, if conversation and fun relaxation is more your style.
3 - The facilities:
Swimming Pools: I think they have it all and for all tastes. A salt water swimming pool, my favourite and the biggest. A hot water swimming pool, perfect for those like my wife that always have some difficulty entering in cold water. After this first swim, you can always jump for the colder one. And finally, the kid's pool, apart from the other two, but with beds for the parents to keep an eye on the kids. This last, is located on a kid's area, like a little kid's school, oriented by dedicated staff.
Restaurants: The Parador is the biggest and the more frequented because this is the buffet restaurant, with no obligation of prior reservation. Good food and well presented, and most important, changing the offer everyday.
La Venta serves Spanish specialities, and although this restaurant is side by side with El Parador, this a la carte restaurant has is own flavour. And what a good flavour this was.
Next door is Kamikura, the Japanese restaurant. I didn’t try this one, so I can not judge. All I can say is that João, the Portuguese guy working in reception really advised me to go there because it was fantastic. Next time!
By the pool and Gardens they have Vivace, with Italian specialities and more light menus, as the bar that stays aside. We went for the two and in four meals, only the hamburger was normal. All the rest was excellent, with a bonus for the club sandwich, amazing stuff.
Rooms: We stayed on a Club room or Sheraton Preferred Guest Room, for an extra (60€ plus, p/ night). I recommend this option if you make use of the other options that Club Rooms offers. This includes day newspaper, club snack with fruits, juices, coffee and tea from 3 to 5 and before dinner snack and beverages, with alcoholic drinks like wine, champagne and spirituous drinks, and some nice hors d'ouvres (hot and cold) that really tastes nice at the end of a sunny day. (From 6 to 8) In this area (the reserved Club area), you also get wireless internet for free.
As for the Club rooms, they are only in the top floors (4th & 5th), with a slightly bigger bath room and sea view granted. If the Club room amenities don’t' impress you, I don't recommend the extra cost because other rooms are just as big and good, and almost all have sea view or partially sea view. Otherwise, go for it.
Finally, the hotel has a minigolf course, various meetings rooms, a Spa that we didn't experienced and all the other majors that hotels have.
All in all, I can say that spending a week in this hotel was perfect, with the help of very friendly and attentive staff (they had 35 different nationalities between the staff members!), with a mixed clientele, more animated by weekend, and much more quiet during the week. My wife and I loved it, we were looking for a quiet and relaxing week and this hotel made it possible. I absolutlly recomend it to everyone.

  • Liked — The bathroom and the view
  • Disliked — nothing
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay October 2007
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since October 11, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles
  • I selected this hotel as a top choice for Beach / Sun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $316 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Sheraton La Caleta Resort & Spa Also Known As

Address: Calle la Enramada Poligono 9 | La Caleta, Adeje 38670, Spain