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“Great for relaxing” 5 of 5 stars
Review of Hotel Riu Palace Tenerife

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Hotel Riu Palace Tenerife
4.0 of 5 Hotel   |   Urbanizacion La Herradura | Adeje - Tenerife, 38670 Adeje, Tenerife, Spain   |  
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Ranked #1 of 27 Hotels in Adeje
Leicester, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Great for relaxing”
5 of 5 stars Reviewed March 26, 2013

I stayed with my husband and daughter last summer - July 2012 at the Riu Palace for 1 week on half board. Soon as we arrived we were given a choice of wine/water and could eat food from the buffet as it was about 9pm. That was a nice thought.We were then upgraded on arrival to a bottom floor terrace looking onto the gardens which was absolutely beautiful. The room was clean and large enough for us. I think the rooms are bigger lower down. The food was excellent and we could not fault it at all. I booked a reflexology session at the spa and that was amazing. We also used the gym which was small but adequate.

The grounds were stunning but the beach was crowded in the summer which I expected. It was cheap and easy to catch a bus from outside the hotel to get to the main shopping areas. (the commerical centre) Alternatively you can go to the beach front, turn left and take a 10 minute walk to Duque which was posh and lovely. (nice bars) We also walked one afternoon for about 20 minutes and there were lots of cheaper places to eat lunch and buy souveniers if thats what you wanted. It was also more lively there as there was music playing on the beach.It was here where we found cheaper day trips to go on. We decided not to book trips through Thompson at the hotel as the same trip was double the price!

Mount Teide (an old volcano) is a must which was a 1/2 day trip and we thought we were in Mars. Stunning scenary but my 6 year old daughter felt a bit scared due to the high altitude if you go up the cable cars. However you cannot go to Tenerife and not see Mount Teide. Its like going to Egypt and not seeing the pyramids.

The Riu Palace was definately quieter and Costa Adeje is definately the posher end of the coast (better beaches). The entertainment in the hotel was really good in the evenings. There was an Abba tribute band which was fab and a local flemenco dance group whom gave a phenominal performance.I was so impressed. There was also a circus group in the sister hotel that you could watch. However there was no nightly disco but guests did dance on the terrace.

Also there was a bar near the sea front (you had to go up some steep steps)which served British food if you felt like a quick burger and chips for lunch. There was also a supermarket where we bought essentials such as chocolate and bottles of water which were reasonable.I also bought a lilo from there for my daughter.

We booked a one night meal at Krystals and the food was 5*. Fine dining, worth it but not filling. It was so funny when my daughter didn't like the food and the chef made pizza for her. she was chuffed to bits. Kids will be kids!

Overall I loved Tenerife, as it was so safe, child friendly and a beautiful destination. Riu Place is so friendly and I am surprised that other guests have complained.

Room Tip: E-mail the manager before you arrive and ask for a larger room.
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  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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612 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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london
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 26, 2013

I (age21) went with my parents (56 & 70) last June. We had a lovely relaxing holiday. Hotel was lovely and clean and the staff are very helpful. On arrival the view from our room was a little rubbish so we asked reception to change, not only did they explain the layout of the hotel and the views of the rooms but they gave us keys for 2 or 3 different available rooms and gave us the choice of which room we wanted. THEN I was ill one night (nothing to do with the hotel or food) and felt too ill to go down to the restaurant for dinner so they brought a selection of food up to the room for me. The entertainment is a bit naff but then again I'm 21 and the majority of guests are 50+. The view from the balcony is lovely and the walk from the hotel into town is really nice. The swimming pool is lovely!

Perfect holiday for relaxing, will definitely be going back.

Room Tip: You can pay extra for one of the rooms with the best views, otherwise ask reception and they'll...
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  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Forde, Norway
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 21, 2013

We came to Tenerife to have a nice, relaxing week of sun and nice summer temperatures, close to the ocean and in walking distance to restaurants and shops....and at Riu Palace we got it all - and moore :-) The view from the terrace on the 5th floor was just breathtaking! Warm winds, the sound of the wawes breaking to the shore, birdsong, palm trees on a green loan, wiew over to the island La Gomera, blue pools....just perfect! Our room was on the north wing, with partly oceanwiew, good wiews to the neighbour hotel and the mountains - we could see Pico Del Teide from our balcony!! We got the impression that all the rooms were nice and big - we had a smaller one - and it was more than good enough. The rooms were well equipped including TV and sun-chairs on the balcony (nice evening sun). The bed was big, but quite hard... Breakfast was included and was better than expected with fresh fruit juices, varieties of cheeses, ham, fresh fruit and bread.. the list is long! We had our breakfast on the veranda overlooking the ocean and promenade, every morning, and the service and atmosphere was excellent!! Most of the guest were probably pensionaries, but that was fine with us, we were not looking for a party this time! The old ones did party more than us in the lobby bar and dancing hall - there was happy people every night playing cards, talking and drinking - all of them well dressed and looking very satisfied . The hotel seems quite new and well kept, clean and more than luxurious for us. This must be more than 4 stars? Well, the bus stop at Riu Arecas is just 5 min walk away - bus 432 take you to the Telesferico at Pico del Teide approximately at 9 o'clock every day. Returns at 15:40. We got bath towels in the reception for free. You get direct access to the promenade by passing through the gates using a keycard. The area of Costa Adeje was the best along the aproximately 8-10 km long promenade... Would NEVER live in Playa de Las Americas, Los Cristianos seems a bit better. The best beach of all was Playa del Duque; nice blue colour on the water, clean and fresh, with sophisticated and cool restaurants and bars overlooking the beach, especially nice at sunset. Not so child friendly because of quite heavy wawes in periods. Bring your running shoes and have a nice run on the promenade before breakfast (08-10.30 every day!) an ENJOY an amazing holiday on Tenerife ;-) PS! We received a glass of champagne when we arrived, and could enjoy a glass of sekt with the breakfast every day..;-) Nice.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampshire uk
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 18, 2013

Myself my husband and our 7 year old booked this holiday a day before we went, very spur of the moment due to my husbands job. We asked for a child friendly hotel with kids clubs or things for kids to do. And all inclusive. We didnt get either. And didnt know until we arrived. The hotel is beautiful, food was good most evenings and was an each as much as you like buffet at breakfast lunch and dinner. This hotel doesnt do all inclusive though. So you have to pay for all your drinks snacks etc througout your stay. The pools were lovely and clean and fairly warm for April. Staff were friendly and very helpful when I lost my camera. Which I later got back. The evening entertainment is some what hit and miss, and to be honest was okay to go for a glass of wine but not much fun to be had. It was mostly dancers and singers of which sung in spanish pretty much the whole time. This hotel doesnt have ANY clubs for children and although there were children at the hotel 99% of them didnt speak english so our son found it very hard to make friends and this is a boy who could make friends with anyone normally. I think if there had been a kids club he would of made friends alot easier. However their is a sister hotel across the road which is also a Riu hotel. In there they had a little kids disco every evening, it only lastes an hour and was the same every night i.e a member of staff doing little dancd rountins witht he kids etc and that was pretty much it. We were told that we could use this facility as we were in the toher rui hotel. We also went to an evening there that had a magician which was a good evening but other than that it wasnt any better enterainment wise. Dont get me wrong we had a wonderful stay at tthis hotel it was just missing a few important (to us) things. If you have more than one child then its probably perfect as they can play with each other. Rooms were lovely a big, air con was okay and the rest of the hotel was lovely. The area is lovely and lots of nice places you can walk to.
There is also a lovely resturant that you have to book into which is an ala cart resturant, it was a nice change from the buffet. Its still inlcuded into the cost of your eating so no extra charge.Very nice food and great service. They even made our son a pizza! all in all lovely hotel would reccommend just a little bit borning for kids

Room Tip: Rooms were lovely we had a side view which faced the road but it was still lovely.
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  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Manchester,England
Top Contributor
66 reviews 66 reviews
42 hotel reviews
Reviews in 38 cities Reviews in 38 cities
143 helpful votes 143 helpful votes
4 of 5 stars Reviewed March 15, 2013

This is a very large hotel with some great facilities. Lovely grounds, well manicured, lots of sunbeds availalble, if a little close together in some areas. Nice lobby bar and decent entertainment if you want it. The location is superb, just off a lovely coastal walk into Las Americas one way or the picturesque fishing village of La Caleta the other. Service is universally good especially at reception and dining choices are numerous and tasty, although it does get very busy in the dining room. You can opt for a la carte dining in their attached restaurant at no extra charge which we did twice. Much quieter atmosphere.Now for downside. Rooms at side of hotel are small with poor views and you should ask for front with full sea view and better still ground floor with terrace. These are very spacious.It seems they put package holidaymakers in the worst rooms and you have to pay substantially more for upgrade. We were there just a week and didn't bother to switch which was our choice. Its a great choice for a relaxed holiday and many guests are repeats which says a lot.

Room Tip: Ground floor with terrace or front sea view
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 12, 2013

I have stayed at many hotels as I have been visiting tenerife for 30 years but this hotel ticks all the boxes if you are looking for something quiet but within walking distances from main resort .. No music at pool to disturb your reading a definite plus meals are good and staff are very pleasant will definitely return

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
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Whitley Bay, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 8, 2013

My wife and I spent a wonderful week at the end of February, All the staff were excellent. The main restaurant, the only one we used, served a good variety of dishes all week. We plan to return next year.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Riu Palace Tenerife

Address: Urbanizacion La Herradura | Adeje - Tenerife, 38670 Adeje, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Adeje
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Adeje
#1 Luxury Hotel in Adeje
#1 Spa Hotel in Adeje
#3 Family Hotel in Adeje
#3 Romantic Hotel in Adeje
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Riu Palace Tenerife 4*
Number of rooms: 296
Official Description (provided by the hotel):
* Located on Costa de Adeje* 4-6 storey building* Situated on the seafront* 21,000 garden* 150 m from Playa del Duque beach* 1.5 Km from various shops* 22 km from the airport* 150 m from a bus stop ... more   less 
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Also Known As:
Riu Palace Tenerife Adeje
Hotel Riu Palace Tenerife Adeje

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