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“GOOD HOTEL, BUT NOT IN COSTA ADEJE” 4 of 5 stars
Review of Bahia Principe Costa Adeje

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Bahia Principe Costa Adeje
Urbanizacion Playa Paraiso, Parcela 18 | Entrada Por Crtra "El Puertito", 38670 Adeje, Tenerife, Spain   |  
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Ranked #1 of 26 Hotels in Adeje
NOTTINGHAM
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
“GOOD HOTEL, BUT NOT IN COSTA ADEJE”
4 of 5 stars Reviewed March 8, 2014

The posting title refers to Thomas Cook's description of the hotel being in Costa Adeje, near Playa Paraiso, however it is nowhere near Costa Adeje and a bus ride or 20 minute walk from Playa Paraiso. Having said this, if you like peace and quiet, rugged scenery and lots of walking (which we do) it is a great place to stay.

Staff were all good at their jobs and spoke several languages. Any problems were dealt with quickly and efficiently. The rooms were spacious with enough storage space for 2 adults.

The food in the buffet restaurant was plentiful and varied over the period of our stay. Worth trying the 3 a la carte restaurants for a change.The beer, wine and spirits on offer as part of the all inclusive package were all of a decent quality.

Pool areas are all well kept and have plenty of sunbeds, try the infinity pool if you want to gaze out over the sea to the nearby island of La Gomera.

  • Stayed January 2014, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nélida P, Director de Relaciones Públicas at Bahia Principe Costa Adeje, responded to this review, March 10, 2014
Dear Guest,

Thank you for your comments about your great holiday in Bahia Principe Costa Adeje hotel.

We are happy to know that your stay in our hotel was very satisfactory and that you appreciated our friendly staff, spacious rooms and plentiful food at the restaurants.

We are sorry to know that you did not find the hotel location in the area of Playa Paraiso suitable for you. We recommend all guests who want to know its exact location to check it in the map shown in the Bahia Principe web site.

It would be fantastic to see you again in Bahia Principe Hotels & Resorts.

Kind Regards,

Anja Kruse
Bahia Principe Tenerife Resort
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3,669 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (976)
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English first
Sheffield, United Kingdom
1 review
5 of 5 stars Reviewed March 8, 2014

We cannot wait to go back for another relaxing holiday at this family friendly resort. Excellent food and drink all day long for all the family. We went mid February and the warm pool was good . Un heated pools were too cold but children seemed happy in them. Children's evening disco was well organised and much enjoyed by both children and adults. Photographers around most of the day if you wanted photos done and could be viewed in the evening if you wanted any. Children seemed to enjoy being stars by the pool. Roll on October when we go back. Also for 20 euros per case you could check in at hotel for your flight home and got your boarding card so we left our cases a couple of hours before we left the hotel and did not see them till we landed in uk. No queuing in airport and just straight through passport control to departure lounge.

Room Tip: There are plenty of lifts if you like to be on a high floor.
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  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nélida P, Director de Relaciones Públicas at Bahia Principe Costa Adeje, responded to this review, March 10, 2014
Dear Vivien,

Thanks a lot for posting on TripAdvisor your positive experience at Bahia Principe Costa Adeje hotel.

It is a great honour for all the Bahia Principe Hotels & Resorts Team to hear that the expectations of our guests have been met because of the high standards of service.

It will be a pleasure for all of us to have you back in October.

Bahia Principe Hotels & Resorts, all inclusive hotels in Tenerife.

Anja Kruse
Bahia Principe Tenerife Resort
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Wombwell, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed March 8, 2014

We spent a week in February 2014. There were 4 groups of 3 altogether so had a great time. This is a smashing hotel perfect for a weeks relaxation. It has a quiet location right on the cliff edge. Not much a beach in sight but not being beach fans didn't bother us. This is an all inclusive hotel so no real need to leave the hotel as everything is on tap.
The staff are very friendly and helpful and service in the restaurants is excellent. Even as a group of 12 we never waited more than a few minutes for them to arrange the tables so we could sit together.
As we went in Feb the heated pool is very welcome.
My only complaint is that there is no all inclusive bar where the entertainment area is. You can take drinks up from the all inclusive bar but it's a fair distance to carry them up past the reception area.
I recommend this hotel for couples and families with older kids. The sister hotel across the road is more suited to younger kids as that's where all the kids entertaining is in the day time.
We intend to visit again next February.

  • Stayed February 2014
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Nélida P, Director de Relaciones Públicas at Bahia Principe Costa Adeje, responded to this review, March 10, 2014
Dear Guest,

Thank you for sharing your fantastic experience in Bahia Principe Costa Adeje with all Tripadvisor users.

We are very glad that you have enjoyed a relaxing week of holidays in a quiet location with friendly and helpful staff and excellent service in the buffet restaurant.

We are looking forward to welcoming you again in February 2015.

Bahia Principe Hotels & Resorts, your best hotel in Tenerife.

Anja Kruse
Bahia Principe Tenerife Resort
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Paisley, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 7, 2014

Great hotel . Very pleasant staff . Great rooms , spotlessly clean pool areas . We stayed at this hotel last year and enjoyed it so much we returned . Unfortunately , like last year there is very little information regarding things like how to collect pools for use , how to obtain an iron . The adult entertainment in the evening was very poor but overall I would rate the hotel good enough to go back again .

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nélida P, Director de Relaciones Públicas at Bahia Principe Costa Adeje, responded to this review, March 10, 2014
Dear Guest,

Thank you very much for your report about your great holiday in the Bahia Principe Costa Adeje hotel.

We are delighted to read that you had a very pleasant stay thanks to our friendly staff, great room and spotlessly clean swimming-pool areas.

We hope to welcome you in the near future at Bahia Principe Hotels & Resorts.

Kind Regards,

Anja Kruse
Bahia Principe Tenerife Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leicester, United Kingdom
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed March 6, 2014

Stayed for 2 weeks - 18 February to 04 March. We actually booked a junior suite at the Tenerife next door and after queueing for almost 40 minutes at check-in (only 5 parties in front of us) we were directed over the road to the Costa Adeje as the Tenerife was full. We were given a standard pool view room (no suites available here either) on the 5th floor in block 2, great view of the pool, sea and Playa Las Americas in the distance. The room was really handy for the lobby bar and main restaurant. The room had 2 single beds pushed together, adequate wardrobe space, flat screen TV, and a minibar with a large bottle of mineral water provided FOC each day, soft drinks and beer are charged to your room. Housekeeping maintained the room to a high standard and were very friendly and polite. To clarify, this hotel is a '4 star plus' tourist hotel, NOT 5 star.

The hotel itself is made up of blocks all linked and the highest floor being 7, each block is painted in different pastel colours and as you approach or view the hotel from the outside it looks a bit like 'legoland'. However, once inside the complex you enter a beautifully landscaped gardens with paths leading to the various pools, sunbed areas and restaurants. The gardens and public areas are immaculate and continually being maintained and cleaned. The hotel was full throughout our stay but we always managed to find a sunbed in a location that suited us. The hotel is self sufficient in as much as it has onsite a doctors surgery, dentist and chemist along with a range of shops from souvenirs to clothes and jewellery.

The main restaurant is bright and airy and is self service buffet for breakfast, lunch and dinner with a different theme each evening. Staff are very efficient and on the ball and the food is replenished regularly to maintain its freshness and appearance (why do some guests insist on eating off their plate with their fingers whilst choosing their food?). In addition there are 5 pre-bookable 'a la carte' themed restaurants, Italian, Asian, Mexican, Spanish and Canarian, all very good.

There are bars/snack bars round the pools. The lobby bar being the main focus throughout the day with a very pleasant outdoor terrace seating area to read your paper/book and enjoy your favoured drink. However be warned, you will run the gauntlet of the smokers here!! Something that is new to me is the lobby bar, this is more or less self service for the majority of drinks. There is a constant supply of bottles of the most popular local copy spirits at each end of the bar with ice/lemon and branded mixers on tap, local beer is also on tap. Dotted around the lobby bar seating area are stations for wines and cocktails of the day to help yourself. This DIY system worked very well with no queues and mostly responsible drinking! There is some evening entertainment on the terrace outside the lobby bar, usually solo artist singing to tapes or drums. There are also more lavish shows on some evenings in the open air theatre located across the way from reception. The shows were dance/cabaret acts and were after the kids mini disco.

For those needing retail therapy and a livelier bar scene, Playa Las Americas is 15 mins away. If you venture out of the hotel on foot, there is a gate by the 'infinity pool' at the bottom of the complex that takes you on a footpath over the creek that will lead you to Playa Paraiso. This is a pleasant walk but be warned the centre of the resort is grim.

Overall we had a very relaxing 2 weeks here in this impressive friendly hotel. We were fortunate to have good weather, even here they had some storms prior to our visit.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nélida P, Director de Relaciones Públicas at Bahia Principe Costa Adeje, responded to this review, March 7, 2014
Dear Derek,

Thank you for your time in writing about your relaxing holiday in Bahia Principe Costa Adeje hotel.

It is a pleasure for us to know that you enjoyed the bright and airy buffet restaurant, the self service system in the lobby bar and the outdoor terrace in the snack bar and lobby bar.

We would love to welcome you once again at Bahia Principe Hotels & Resorts.

Kind Regards,

Anja Kruse
Bahia Principe Tenerife Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 5, 2014

Just back from a week here. Weather was perfect so that made the holiday great. Was disappointed in the hotel overall. Having travelled a lot to 4 & 5 star resorts I felt the restaurants were underwhelming. Was shocked not to be able to get a cup of coffee after my meal in the Spanish restaurant, and likewise my mum couldn't get a gin and tonic in the Mexican. For £800 each for the week I would have expected this to be accessible. The food was average and twice had my plate swiped from table before I was finished
The maid service cupboard was located directly next to our junior suite and the staff were there very early chatting loudly. Woke me up every morning.
I wanted a relaxing somewhat relaxing week away and have come home tired.
Very average - won't be back.

  • Stayed February 2014
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nélida P, Director de Relaciones Públicas at Bahia Principe Costa Adeje, responded to this review, March 7, 2014
Dear Guest,

Thank you for publishing a review about your recent holiday in Bahia Principe Costa Adeje hotel.

We would like to apologise for not having been able to offer the service that you expected from the hotel because achieving high levels of customer satisfaction is always our main goal.

We understand that you must have got upset if you expected coffee and spirits service to be included in the restaurants and if you did not like your room location.

We hope you will accept our apologies for the inconveniences and send you our best regards from Tenerife.

Nélida Palacios de Luis
Bahia Principe Tenerife Resort
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London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 5, 2014

I stayed at the hotel for 10 days and have nothing but praise for the staff and service we received. We stayed in a lovely room in block 7 overlooking the sea. The food was 5* with plenty of variety. The staff were exceptionally friendly and very helpful. On the very slight down side there were I think 4 swimming pools in total but only one was heated to a degree I was comfortable to swim in (apart from the baby pool), although there were a couple of people using the other pools it was too cold for me. Also it would have been nice if the temperature in the jazucci pool was a little higher. And outside of the hotel there wasn't a lot going on. We hired a car and went to Las Americas for a few days. We also took a trip up Mount Teide and if you plan to do this then make sure you wear warm clothes..

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nélida P, Director de Relaciones Públicas at Bahia Principe Costa Adeje, responded to this review, March 7, 2014
Dear Annmarie,

Thank you for giving us your opinion about your great stay at Bahia Principe Costa Adeje hotel.

We are happy to know that our hotel has met your expectations because of the lovely room, the friendly and helpfully staff and the high class food with great variety.

We would like to inform that we have one heated swimming-pool in each of the two hotels in the resort.

It would be fantastic to welcome you again in Bahia Principe Hotels & Resorts.

Kind Regards,

Anja Kruse
Bahia Principe Tenerife Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Bahia Principe Costa Adeje

Address: Urbanizacion Playa Paraiso, Parcela 18 | Entrada Por Crtra "El Puertito", 38670 Adeje, Tenerife, Spain
Phone Number:
Location: Spain > Canary Islands > Tenerife > Adeje
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Spa Hotel in Adeje
#1 Romantic Hotel in Adeje
#1 On the Beach Hotel in Adeje
#1 Top resorts Hotel in Adeje
#2 Family Hotel in Adeje
Price Range (Based on Average Rates): $$
Number of rooms: 478
Official Description (provided by the hotel):
Facilities and services 3 pools 1 children's pool, 1 outdoor pool Sun terrace with loungers and sun umbrellas 1 Jacuzzi (at the Bahia Principe Tenerife hotel) Towel service (prior deposit required) BAHIA SPA (additional charge) Sports facilities: gym Access to the squash court, tennis courts and mini-golf at the Bahia Principe Tenerife hotel Golf course at the Bahia Principe Tenerife hotel WiFi (additional charge) 4 restaurants 3 Bars Meeting and convention rooms Pueblo Principe: live music, shows, sports bar, karaoke, cabaret and disco Rooms 478 rooms including 3 types: Standard, Standard with Sea View and Junior Suite. Junior Suites are larger than Standard rooms. Room facilities: King size bed or 2 single beds Ceiling fan Air conditioning Balcony or terrace Bathroom: bath tub, 2 wash basins, hair dryer Satellite TV Direct phone line (additional charge for external calls) Safe (additional charge) Mini-bar Bathroom amenities WiFi (additional charge) Junior Suite: hydromassage bath tub, sofa-bed, sitting area, telephone in the bathroom Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: 1 Children's pool Mini Club with daytime activities for children Evening Mini Disco Babysitting service (additional charge and prior booking required) Other services 24 hour medical service (additional service) Porter service Covered car park Laundry Shuttle bus to Playa de las Americas (one trip per day included in the booking fee) Selection of dishes for vegetarians, celiacs and diabetics (prior notification required) ... more   less 
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Also Known As:
Bahia Principe Costa Adeje Hotel Adeje
Bahia Principe Tenerife
Bahia Principe Costa Hotel Adeje
Adeje Bahia Principe Costa
Adeje Bahia Costa Principe
Bahia Principe Costa Adeje Tenerife
Bahia Principe Hotel Tenerife

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