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“A difficult review to write as there is so much right about this place - but not recommended.” 3 of 5 stars
Review of Casa Palacio Casa de Carmona

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Casa Palacio Casa de Carmona
5.0 of 5 Hotel   |   1 Plaza de Lasso, 41410 Carmona, Spain   |  
Hotel amenities
Ranked #3 of 8 Hotels in Carmona
East of England
Top Contributor
108 reviews 108 reviews
68 hotel reviews
Reviews in 65 cities Reviews in 65 cities
140 helpful votes 140 helpful votes
“A difficult review to write as there is so much right about this place - but not recommended.”
3 of 5 stars Reviewed September 10, 2013

This is a beautiful house which has, at some time, been decorated with style and perfect taste. The public rooms are exquisite; the bedrooms furnished with top class fabrics BUT everything is not just a little shabby, it is actually falling to pieces.

I had read previous reviews on Tripadvisor and hoped that the negative reviews were posted by people who had booked this hotel expecting a standard, bland, 5*. We live in a 600yr old house and so we like the slightly faded, unusual quirky aspects of old buildings and prefer to stay in characterful old hotels rather than the corporate beige of the big hotel chains. However we do not like staying somewhere where there is no electricity in the closed off dusty public rooms, nor in bedrooms where the loo leaks (we put towels on the floor) or where there is a hole in the bedroom ceiling!

The main problem is that there are insufficient staff. We arrived back at around 6pm after a day sight seeing to find the hotel completely deserted. No staff to be seen anywhere!

We ate in splendid isolation on both nights and although the meal was perfectly fine - there was no menu, the owner just told us what he had in - it was expensive. The first night we had mushroom vol-au-vont (tasteless) followed by smoked cod and salad for me and veal with courgette (very good) for my husband. Pudding was one glass of ice crystal laden vanilla ice cream - inedible! The bill for this was Euro 105 without wine.

There is a small swimming pool which is very refreshing after a day wandering around Carmona and the Loggia where breakfast is served (laid out on your table, Parma ham, processed ham, mozzarella, tomato, yoghurt, puts of `Hero` jam, no fresh bread only toasted baguette) is pretty. Nice coffee from a Nespresso machine. Perfectly adequate but not what you expect for Euro 220 a night.

There are no sunbeds around the swimming pool but the Loggia has tables and chairs for sitting and reading.

Altogether this place made me feel sad. Something has gone horribly wrong with this hotel which (according to the owner of another hotel we stayed in) used to be one of the best places to stay in the Seville region. Now it certainly is not.

Room Tip: Most of the rooms are uninhabitable. With luck the renovations will finish soon
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  • Stayed August 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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177 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Belfast, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 18, 2013

We have had the privilege of staying in this magical palacio on two visits to Andalucia, the latter being in 2012. The charm of this residence is difficult to put into words and you really have to stay and immerse yourself in the ambience to fully appreciate how wonderful it is!
We have nothing but admiration and respect for Felipe and his lovely wife for having the determination and drive to keep this business running in these most difficult economic times .The cost of maintaining a building of such grandeur must be phenomenal.
The Palacio has been run as a hotel in a very sympathetic manner and Felipe has managed to maintain the feel of a family residence
The rooms are beautifully decorated with tasteful fixtures and furnishings, having everything you could possibly require for a most comfortable stay.
The delicious breakfast is served by the patrons and makes for a really exceptional quality of service
A truly magnificent hotel experience!! We cannot recommend it highly enough!! Our favourite hotel!................trust me, check it out, you will not be disappointed...........it is essential Felipe is allowed to continue providing this wonderful opportunity to delight the senses!
Muy bueno!!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spain
Top Contributor
59 reviews 59 reviews
6 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed August 5, 2013

this hotel was a palace once it's general feel is 18th century the rooms are set off a central atrium, the furnishings were top quality but are now very worn but very comfortable, the breakfast room is charming, the bedrooms are a hotch potch of different sizes and styles the overall feel is comfort, the staff are friendly and helpful, a very enjoyable stay. the only drawback is the parking, although there is a car park opposite the casa it is an extra charge.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ghent, Belgium
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 19, 2013

When you enter the hotel, you can't believe what you see... Beautiful rooms with even more beautiful furniture! The colours are warm, inviting. The patio is a dream of peace and quiet. The rooms are really lovely, with beautiful English curtains and antique (but very good working) bathrooms. The owner, Felipe, who speaks very good English and French too, is a warm, intelligent person and very helpfull! The breakfast is delicious... Here is the door to heaven: la puerta al cielo!

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1 review
5 of 5 stars Reviewed May 31, 2013

We recently stayed at Casa De Carmona for one week. It is a beautiful 16th century building that sits on top of the charming town of Carmona, 20 minutes NE of Sevilla.

Our stay at Casa De Carmona was a true experience of Spain in a old property of immense proportions with grand staircases, hidden statues, fountains, beautiful tile work and open courtyards. The atmosphere was relaxed and felt like being home--but a grand home!

There was ample parking in the hotel lot. Even when someone was not at the reception desk, there was easy 24 hour access to the hotel. During our stay, there was a lively performance of live music at the hotel bar, by a Belgian couple who were also staying there.
The junior suite was beautiful and comfortable, with a pleasant mix of quaint and modern. The flat screen TV and CD player in the room were well integrated with the high arched ceilings and antique furnishings. The en suite bath had a beautiful tub, bidet, and spacious shower with limitless hot water. Three floor to ceiling windows opened to overlook the courtyard with the pool. The room was cleaned meticulously, and breakfast was available daily no matter what time we wandered downstairs. We under-packed and needed to have laundry done; it was returned in short order with great care.

The owners are gracious, friendly, warm, and hospitable. They speak fluent English and are charming to talk to. Getting to know them was one of the best parts of our trip. We look forward to our next trip to Spain, and know that our next visit will include a stay at Casa De Carmona.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Penn Hills, Pennsylvania
Senior Contributor
44 reviews 44 reviews
6 hotel reviews
Reviews in 18 cities Reviews in 18 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 24, 2013

This 16th Century Palacial hotel is family owned, the service and friendliness is impeccible, has 33 different rooms - some of them with a bedroom loft, various rooms to sit, a library to read, small courtyards to enjoy nature.
This one hotel I have been to in Spain worth going back to. Would be a perfect plan for a small wedding party reception. The diningroom menu was varied and delicious.

Room Tip: I had a loft-style bedroom - felt like home!
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed April 12, 2013

I just returned from a 3 night stay at this hotel with a group of women traveling together on an organized trip. First of all, I want to say that the people working here are lovely and went out of their way to be welcoming and accommodating. The problem is that the hotel is not in good condition. The hotel is very old and very interesting, there are beautiful antiques in every room and at one point, an effort was made to redecorate each room in a unique way. My room was actually very pretty and it is a shame to let things fall into such disrepair. There was a wall of leaking water that was covered in mold and mildew. The smell was dank and musty. The bathrooms were old and had mildew. There was limited hot water. Toilets wouldn't flush. The only showers were hand held nozzles and the bathrooms were very cold. I went in to many of the other rooms and the problems were much worse. The building needs extensive renovation and repair. No one in our group was happy with the rooms. I would not stay here again and would not recommend it.

Room Tip: I did not see a room without problems.
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  • Stayed April 2013, traveled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Casa Palacio Casa de Carmona

Address: 1 Plaza de Lasso, 41410 Carmona, Spain
Location: Spain > Andalucia > Province of Seville > Carmona
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 Hotels in Carmona
Price Range (Based on Average Rates): $
Hotel Class:5 star — Casa Palacio Casa de Carmona 5*
Number of rooms: 34
Official Description (provided by the hotel):
Located in the historic centre of Carmona– a remarkably beautiful white village just 30 km East of Seville – stands the Casa de Carmona, a splendid XVIth century renaissance palace with 33 charming bedrooms. At the Casa de Carmona you will enjoy lush courtyards and living rooms, fine art and antiques, a fresh market cuisine, and the help of a knowing and well-mannered service – in sum, the palatial life of an aristocratic family. Since its opening in 1991, the Casa de Carmona has been celebrated by its guests and by the press. The Casa de Carmona is family-lived and run and offers affordable rates. ... more   less 
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Also Known As:
Casa Palacio Casa De Carmona Hotel Carmona
Casa Palacio De Carmona
Casa De Carmona
Casa Palacio De Hotel Carmona

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