We booked this Hotel because of the Spa facilities and the Jacuzzi bath in the Junior Suite. Although this was a family holiday our main reason for our trip was to relax. The hotel is in a great location and very clean but 1) The Spa was out of order for the entire duration of our stay. 2) The swimming pool was dirty over the weekend period 3) The Jacuzzi bath in our room was not working either 4) The hot tap on the bath/shower came off in my hand the first time I went to use it 5) The water in the shower went from scoulding hot to ice cold and back again in the blink of an eye. Not good for adults using it let alone our children. 6) Getting hot water to make the bottles up for our baby seemed to be asking too much for some of the staff. When these problems were mentioned to the staff our comments where met with a shrug of the shoulders. My wife and I work in the tourist industry and realise that it's the attention to detail that makes peoples holiday, sadly to say there appears to be a lack of attention at this Hotel
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