The hotel is quite lovely, and the outside terrace is very beautiful. But I would not recommend this place because of the service. I had the distinct impression that the hotel staff was annoyed with any of my questions (my boyfriend is Spanish, so it wasn't a language-barrier issue). But the worst was when was requested lunch an hour before service began. We slept in and missed breakfast, so when we went to the pool, we were hungry. It was 1pm (a very reasonable lunch hour), and we requested something to eat (even left-over breakfast baked items). The waiter brought out a couple of croissants and jamon, and we were charged 25Euro for it. Ok, ok, it's a nice hotel so that isn't too crazy. The WORST part was the waiter's attitude. He told us, "the restaurant opens at 2pm and we do NOT do this. I did once for you, but it will not happen again." He looked so angry and so annoyed. In fact, most of the staff was unpleasant. I would not return.
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- Also Known As:
- Puerta De La Luna Hotel