First of all, they have a small parking lot....max. 15 places. I arrived at 2 pm and the room wasn't clean....and even after the housekeeping the room wasn't clean, we did'nt have bath wraps although we had access at the spa. But this wasn't a big problem beacause the water in the pool was cold and the showers there, worked only with cold water. There was no light on the hallway, we had to use our phone to unlock the door.
The biggest problem was that one day when we returned to our rooms we found our luggage packet even tough we were leaving the next day! I went to talk to the receptionist and she said (in a very rude way) that we payed only for 2 nights and not for 3! Even tough we had our luggage in the room and the car keys at the reception (as i mentioned before the parking is a big problem so we left the keys so that they could move the car when there was a free spot)! She also said that she wanted to call the police :)) The don't have any reservation database! They did'nt believed we had payed for one more night until we showed them the vouchers we recieved by mail. How cand they pack our bags? How can the housekeeper go through our stuff? At the restaurant there isn't enough space to have breakfast so many people had to eat standing up and had to wait for the staff to bring more food! They don't have enough plates/glasses/cups! And the list goes on and on...
I really don't recomend this hotel to anyone!
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